Tanzanian SMS service connects villagers to water assistance

Link: Tanzania: Cell phone SMS brings instant relief – IRC International Water and Sanitation Centre.

Gertrude from Shinyanga in Tanzania used the latest technology to tackle an age old problem – and cut through months of delay and frustration. The familiar problem was that the well in her village was out of use – and villagers could not get any help to repair it. The new technology was her mobile phone that she used to send an SMS message to a number she had seen on a sticker. ‘What can I do … I am trying to convince others to repair it, but it is difficult”, she asked.

Nor did her plea go unanswered. The message was received by a pioneering ‘Uliza Ujibiwe”, service, which means ‘Ask a Question and Get an Answer” in Kiswahili.

Ah an excellent example of how the medium can be put to use to connect people.

About Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

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