Texting being used to provide consultancy services

Link: Slashphone.com – Text Message-based Consulting Service – mobile phone reviews, news, community.

KT in Korea has started to provide text-message-based real time consulting services from April 20 to handicapped people for whom telephone services pose various difficulties in a bid to practice customer-oriented “wonder” management.

I’d like to see more big companies should adopt text messaging as a means of communication with the public.

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Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

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