Link: Slashphone.com - Text Message-based Consulting Service - mobile phone reviews, news, community.
KT in Korea has started to provide text-message-based real time consulting services from April 20 to handicapped people for whom telephone services pose various difficulties in a bid to practice customer-oriented “wonder” management.
I’d like to see more big companies should adopt text messaging as a means of communication with the public.
With the market saying 'no' to Nokia's Ovi Store, what do you think can be done to change this?
