Comments on: Mobile life in turmoil http://www.mobileindustryreview.com/2006/10/mobile_life_in_turmoil.html Daily news and opinion for 250,000 industry executives and mobile fanatics Wed, 15 Feb 2012 10:31:00 +0100 hourly 1 http://wordpress.org/?v=3.3.1 By: steve procter http://www.mobileindustryreview.com/2006/10/mobile_life_in_turmoil.html/comment-page-1#comment-1275 steve procter Sat, 14 Oct 2006 07:35:52 +0000 http://www.smstextnews.com/2006/10/mobile_life_in_turmoil.html#comment-1275 I understand where you are coming from Ewan. I've just got my treo 750 and it's great. but it isn't perfect. Lets have an imaginary poll/experiment...we ask every single handset owner in the country what they think of their current handset and what the ideal features are of his next handset and also what his top 5 problems are with handsets. If we can find such a handset that fits ALL his desired features and has none of his 5 "issues" then he can have it for free. Maybe we exclude kids because as long as it has text and music it is cool. Do you think that we'd have to give away more than a low percentage of new handsets!? Personally I think that the way the industry is issuing new functionality bit by bit in a tiny drip drip effect which requires us all to upgrade every six months (or six days in Ewan's case ;-) is a disgusting model. I am totally convinced that the technology exists to give us all the perfect handset today, not dripped out over 3 different handset over the next 2 years. And do you know what, I would probably pay a couple of grand if the perfect handset was delivered to me tomorrow (and I was given an SLA on it being bug free, etc) - because as a businessman, poncing about on the phone for 40 minutes convincing some salesman in India that I deserve a free upgrade to the k999-t750-n94 which is still as shite as the last model (but with different "issues" that all need learning again) is a complete waste of my valuable time. My mobile is a central piece in my business armoury and as such there should be a supplier who can give me the serious attention, service and product that I want, and not the mass produced bug-ridden shoddy stuff that I am currently being force fed. steve/itagg I understand where you are coming from Ewan. I’ve just got my treo 750 and it’s great. but it isn’t perfect.

Lets have an imaginary poll/experiment…we ask every single handset owner in the country what they think of their current handset and what the ideal features are of his next handset and also what his top 5 problems are with handsets. If we can find such a handset that fits ALL his desired features and has none of his 5 “issues” then he can have it for free. Maybe we exclude kids because as long as it has text and music it is cool.

Do you think that we’d have to give away more than a low percentage of new handsets!?

Personally I think that the way the industry is issuing new functionality bit by bit in a tiny drip drip effect which requires us all to upgrade every six months (or six days in Ewan’s case ;-) is a disgusting model. I am totally convinced that the technology exists to give us all the perfect handset today, not dripped out over 3 different handset over the next 2 years.

And do you know what, I would probably pay a couple of grand if the perfect handset was delivered to me tomorrow (and I was given an SLA on it being bug free, etc) – because as a businessman, poncing about on the phone for 40 minutes convincing some salesman in India that I deserve a free upgrade to the k999-t750-n94 which is still as shite as the last model (but with different “issues” that all need learning again) is a complete waste of my valuable time. My mobile is a central piece in my business armoury and as such there should be a supplier who can give me the serious attention, service and product that I want, and not the mass produced bug-ridden shoddy stuff that I am currently being force fed.

steve/itagg

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