Vodafone network outage this morning?

By on December 1, 2006 in News, Operators

Got this sent in this morning…

I called Voda and as soon as I got “we are experiencing high call volumes” at 8:30am I knew there was a problem…..they have a major network outage!!!!! oops…

Deary me. Did anyone else experience this?

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  • Alison

    Yep, thought it was just me – I’ve just switched to Vodafone as there was a coverage blackspot at my work with Orange, only to have a bit of a panic this morning!
    Why don’t they have coverage updates on their website – I tried calling this morning, got cut off and finally found this online…

    Anyway, short answer is yes coverage is non-existent around Aldershot :-(

  • http://www.itagg.com steve procter

    why should they put a simple message on their website apologising and saying the service is down when they can force us all to call them up, wait 10 minutes in a queue, go through the “press 1 for this, 2 for that…” saga and then eventually speak to a call-centre that is clearly under-resourced during outage times. that would just make no sense at all ;-)

    steve

  • David Brice

    Thats not what our internal communication said. Apparently their HLR (home location registers) went down, and i mean more than one. This was due to a release of new code which went wrong. They later said that they were in “Regressive testing”

  • http://www.sendmytxt.co.uk Alex

    The new HLR release was blamed for the PSMS overcharging to prepay users too. Guess it’s not a good day to be on the HLR upgrade project team..

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