Comments on: Orange and Good Mobile Messaging http://www.mobileindustryreview.com/2007/02/orange_and_good_mobile_messaging.html Daily news and opinion for 250,000 industry executives and mobile fanatics Tue, 14 Feb 2012 22:14:00 +0100 hourly 1 http://wordpress.org/?v=3.3.1 By: Kitt http://www.mobileindustryreview.com/2007/02/orange_and_good_mobile_messaging.html/comment-page-1#comment-30426 Kitt Tue, 20 Feb 2007 21:54:14 +0000 http://www.smstextnews.com/2007/02/orange_and_good_mobile_messaging.html#comment-30426 Just an update to say this is resolved. As promised here is an update... The user had switched SIM's (from T-Mobile to Orange) which requires them to re-register their Good account with that SIM. Many Thanks, Kitt Just an update to say this is resolved.

As promised here is an update… The user had switched SIM’s (from T-Mobile to Orange) which requires them to re-register their Good account with that SIM.

Many Thanks,

Kitt

]]> By: Martin http://www.mobileindustryreview.com/2007/02/orange_and_good_mobile_messaging.html/comment-page-1#comment-30057 Martin Mon, 19 Feb 2007 17:38:23 +0000 http://www.smstextnews.com/2007/02/orange_and_good_mobile_messaging.html#comment-30057 Thanks Kitt. I have emailed you. Thanks Kitt.

I have emailed you.

]]> By: Kitt http://www.mobileindustryreview.com/2007/02/orange_and_good_mobile_messaging.html/comment-page-1#comment-30051 Kitt Mon, 19 Feb 2007 17:09:06 +0000 http://www.smstextnews.com/2007/02/orange_and_good_mobile_messaging.html#comment-30051 Hi Martin, It won't be a pot being blocked but I need a little more info to help you. Contact me at: tokitt ( at ) gm ail (dot) c o m and I will get in touch and get the information I need to help you. I'll then post the solution back here. Thanks, Kitt. Hi Martin,

It won’t be a pot being blocked but I need a little more info to help you.

Contact me at:

tokitt ( at ) gm ail (dot) c o m

and I will get in touch and get the information I need to help you. I’ll then post the solution back here.

Thanks,

Kitt.

]]> By: Chris Hunter http://www.mobileindustryreview.com/2007/02/orange_and_good_mobile_messaging.html/comment-page-1#comment-30026 Chris Hunter Mon, 19 Feb 2007 15:53:56 +0000 http://www.smstextnews.com/2007/02/orange_and_good_mobile_messaging.html#comment-30026 Are Orange blocking the port that Good Mobile is trying to use? We're seen such issues before on different applications. /Chris Are Orange blocking the port that Good Mobile is trying to use? We’re seen such issues before on different applications.

/Chris

]]> By: Martin http://www.mobileindustryreview.com/2007/02/orange_and_good_mobile_messaging.html/comment-page-1#comment-30011 Martin Mon, 19 Feb 2007 14:45:13 +0000 http://www.smstextnews.com/2007/02/orange_and_good_mobile_messaging.html#comment-30011 I am the colleague with the problem!! OK. I am using a Nokia E61. Orange Internet is set as the access point in GMM and I have asked Orange to check that everything is enabled and it is. It still doesn't work though!! By the way.. Agile Messenger does work with the orange sim card - it is just the email through Good Mobile that does not work. There are no errors - I just don't get new emails and any written emails get stuck in the outbox Martin I am the colleague with the problem!!

OK. I am using a Nokia E61. Orange Internet is set as the access point in GMM and I have asked Orange to check that everything is enabled and it is.

It still doesn’t work though!!

By the way.. Agile Messenger does work with the orange sim card – it is just the email through Good Mobile that does not work.

There are no errors – I just don’t get new emails and any written emails get stuck in the outbox

Martin

]]> By: Kitt http://www.mobileindustryreview.com/2007/02/orange_and_good_mobile_messaging.html/comment-page-1#comment-29138 Kitt Fri, 16 Feb 2007 14:45:26 +0000 http://www.smstextnews.com/2007/02/orange_and_good_mobile_messaging.html#comment-29138 Good should work fine with Orange but, depending on the device, you may need to check some of your settings. For Windows Mobile devices over GPRS, you may need to have 'Do not check Certificate Revocation List (CRL)...' enabled. You do this on the server side in the Good Management Console under a users software policy. Go to the latest version of the client you are deploying, select it and choose 'Advanced...' (Get your administrator to contact Good support if you need help with this.) For Symbian devices (e.g. E61) the issue tends to be the wrong APN. Make sure you are using 'Orange Internet' (_not_ Orange GPRS) the connection settings should be: name- orangeinternet username- password- Also, make sure you SIM is data enabled. Hope this helps! Kitt Good should work fine with Orange but, depending on the device, you may need to check some of your settings.

For Windows Mobile devices over GPRS, you may need to have ‘Do not check Certificate Revocation List (CRL)…’ enabled.

You do this on the server side in the Good Management Console under a users software policy. Go to the latest version of the client you are deploying, select it and choose ‘Advanced…’ (Get your administrator to contact Good support if you need help with this.)

For Symbian devices (e.g. E61) the issue tends to be the wrong APN. Make sure you are using ‘Orange Internet’ (_not_ Orange GPRS) the connection settings should be: name- orangeinternet username- password-

Also, make sure you SIM is data enabled.

Hope this helps!

Kitt

]]> By: Alex http://www.mobileindustryreview.com/2007/02/orange_and_good_mobile_messaging.html/comment-page-1#comment-29105 Alex Fri, 16 Feb 2007 11:56:08 +0000 http://www.smstextnews.com/2007/02/orange_and_good_mobile_messaging.html#comment-29105 Might be worth giving Orange a call and asking them to unrestrict the account. I had a problem with MSN over Orange, turns out they view it as an 'over 18' service and my handset had to be explicity unbarred to allow access. Alex Might be worth giving Orange a call and asking them to unrestrict the account. I had a problem with MSN over Orange, turns out they view it as an ‘over 18′ service and my handset had to be explicity unbarred to allow access.

Alex

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