Comments on: What’s the deal on 08000mumdad.co.uk? http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html Daily news and opinion for 250,000 industry executives and mobile fanatics Wed, 10 Feb 2010 02:15:33 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: francesca76 http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-249199 francesca76 Thu, 28 Jan 2010 23:25:57 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-249199 my son rang me once off it today but hung up before it put him threw to me and i got a text saying this sms is for 3 prank calls @ 50p per call. also he has tried to call be before and if it went straight to voicemail because i had no signal it would charge £1.50 connection fee and £1.50 a minute. its out of order. if its there for kids to contact people in emergencys why is it so expensive and why do they charge you for more calls than you have actually received? my son rang me once off it today but hung up before it put him threw to me and i got a text saying this sms is for 3 prank calls @ 50p per call. also he has tried to call be before and if it went straight to voicemail because i had no signal it would charge £1.50 connection fee and £1.50 a minute. its out of order. if its there for kids to contact people in emergencys why is it so expensive and why do they charge you for more calls than you have actually received?

]]> By: markgeraghty http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-244611 markgeraghty Wed, 21 Oct 2009 00:53:20 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-244611 i havent heard anything about this also i havent received nor made any reverse charge phonecall either<br>its a total scam and its not right im very angry. i havent heard anything about this also i havent received nor made any reverse charge phonecall either
its a total scam and its not right im very angry.

]]> By: markgeraghty http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-240484 markgeraghty Tue, 20 Oct 2009 18:53:20 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-240484 i havent heard anything about this also i havent received nor made any reverse charge phonecall either<br>its a total scam and its not right im very angry. i havent heard anything about this also i havent received nor made any reverse charge phonecall either
its a total scam and its not right im very angry.

]]> By: josh http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-238385 josh Tue, 23 Jun 2009 06:39:56 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-238385 i dont think it is ment for long conversations, just quick conversations? i thinks thats why the cost is so high. i dont think it is ment for long conversations, just quick conversations? i thinks thats why the cost is so high.

]]> By: sandra http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-238050 sandra Fri, 10 Apr 2009 21:28:29 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-238050 my son keeps getting theses txts aswell and as he is job hunting and it eats all his credit it is holding him back from employment he dosnt want to change his number as it is on all his c.vs he has given to potential employers this is theft and i am going to report it to the police and other authorities my son keeps getting theses txts aswell and as he is job hunting and it eats all his credit it is holding him back from employment he dosnt want to change his number as it is on all his c.vs he has given to potential employers this is theft and i am going to report it to the police and other authorities

]]> By: Josh http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-237781 Josh Thu, 19 Mar 2009 04:50:09 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-237781 I have used this service a couple of times and was expecting a higher cost considering it is reverse charge and to mobiles. However, I start to receive all these PSMS and my credit getting deducted each time. I called the number on the messages which connected me to their helpline. They explained to me, that the amount of charges I received are relating to how long I spent on the call for. I reckon you should call or email them if you have any problems. I am all sorted out now. I have used this service a couple of times and was expecting a higher cost considering it is reverse charge and to mobiles. However, I start to receive all these PSMS and my credit getting deducted each time. I called the number on the messages which connected me to their helpline. They explained to me, that the amount of charges I received are relating to how long I spent on the call for. I reckon you should call or email them if you have any problems. I am all sorted out now.

]]> By: ambrose http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-237124 ambrose Thu, 26 Feb 2009 17:53:03 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-237124 pls can someone help me get out of this disgusting situation .i v lost over £50 of top up trying to stop this nonsense on my mobile.i m thinking of changing my number. its really bad

]]> By: Ewan @ MIR http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-237090 Ewan @ MIR Wed, 25 Feb 2009 16:51:19 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-237090 Just to be clear Sarah, Mobile Industry Review is reporting on the service and not in any way responsible for it. Just to be clear Sarah, Mobile Industry Review is reporting on the service and not in any way responsible for it.

]]> By: sarahgraham18 http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-237084 sarahgraham18 Wed, 25 Feb 2009 16:18:07 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-237084 you have been taken money my credit accound an ammout of £16 and i have not been using mumdad. I am very angry and making a complaint of this. I expect all my money back and if this doesnt get taken into conideration then i shall be going to the consumers about this.

]]> By: IrritatedMama http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-234596 IrritatedMama Thu, 15 Jan 2009 19:26:14 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-234596 My daughter has not used their service or accepted any calls from them and yet today her balance was reduced from 6.57-1.92 by 2 text messages, i followed the advice of replying with Stop to both texts as they were different numbers and within 15 minutes i received a barrage of phone calls from a witheld number all made ,hung up and redialled in less than 1 min, (coincidence!).<br>i called my daughters network (o2) who were very helpful and they put a bar on premium rate numbers and advised me to contact <a href="http://www.phonepayplus.org.uk" rel="nofollow">www.phonepayplus.org.uk</a>, which i did, i did the phone number check for both the uk landline number and the 08000 number for the company and they state they do not regulate those calls it is ofcom who regulate them, so i will be phoning them in the morning. My daughter has not used their service or accepted any calls from them and yet today her balance was reduced from 6.57-1.92 by 2 text messages, i followed the advice of replying with Stop to both texts as they were different numbers and within 15 minutes i received a barrage of phone calls from a witheld number all made ,hung up and redialled in less than 1 min, (coincidence!).
i called my daughters network (o2) who were very helpful and they put a bar on premium rate numbers and advised me to contact http://www.phonepayplus.org.uk, which i did, i did the phone number check for both the uk landline number and the 08000 number for the company and they state they do not regulate those calls it is ofcom who regulate them, so i will be phoning them in the morning.

]]> By: IrritatedMama http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-234432 IrritatedMama Thu, 15 Jan 2009 18:26:14 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-234432 My daughter has not used their service or accepted any calls from them and yet today her balance was reduced from 6.57-1.92 by 2 text messages, i followed the advice of replying with Stop to both texts as they were different numbers and within 15 minutes i received a barrage of phone calls from a witheld number all made ,hung up and redialled in less than 1 min, (coincidence!).<br>i called my daughters network (o2) who were very helpful and they put a bar on premium rate numbers and advised me to contact <a href="http://www.phonepayplus.org.uk" rel="nofollow">www.phonepayplus.org.uk</a>, which i did, i did the phone number check for both the uk landline number and the 08000 number for the company and they state they do not regulate those calls it is ofcom who regulate them, so i will be phoning them in the morning. My daughter has not used their service or accepted any calls from them and yet today her balance was reduced from 6.57-1.92 by 2 text messages, i followed the advice of replying with Stop to both texts as they were different numbers and within 15 minutes i received a barrage of phone calls from a witheld number all made ,hung up and redialled in less than 1 min, (coincidence!).
i called my daughters network (o2) who were very helpful and they put a bar on premium rate numbers and advised me to contact http://www.phonepayplus.org.uk, which i did, i did the phone number check for both the uk landline number and the 08000 number for the company and they state they do not regulate those calls it is ofcom who regulate them, so i will be phoning them in the morning.

]]> By: 08000mumdad http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-234288 08000mumdad Wed, 14 Jan 2009 12:33:46 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-234288 The o8000mumdad service is a premium rate service, that kids in my area have misunderstood and used to make calls to their mates., which they have thought to be free. We are now in a position where everytime we top up our daughters phone by £5 they take £3 to pay for calls made using 08000mumdad and there appears no way to track how much the bill is that is being paid off!!

]]> By: 08000mumdad http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-233990 08000mumdad Wed, 14 Jan 2009 11:33:46 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-233990 The o8000mumdad service is a premium rate service, that kids in my area have misunderstood and used to make calls to their mates., which they have thought to be free. We are now in a position where everytime we top up our daughters phone by £5 they take £3 to pay for calls made using 08000mumdad and there appears no way to track how much the bill is that is being paid off!!

]]> By: helen cattanach http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-233569 helen cattanach Mon, 05 Jan 2009 21:57:35 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-233569 you have already taken the money from my balance on my phone,, this is a big scam,, im getting sick of it and will investigate it further,, iv better things to do than try and track down some company thats taken all my talk time. you have already taken the money from my balance on my phone,, this is a big scam,, im getting sick of it and will investigate it further,, iv better things to do than try and track down some company thats taken all my talk time.

]]> By: helen cattanach http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-233568 helen cattanach Mon, 05 Jan 2009 21:55:02 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-233568 my son made a phone call to my mobile twice xmas eve and i have been charged about 5 times now for the reverse charge call,??? my son made a phone call to my mobile twice xmas eve and i have been charged about 5 times now for the reverse charge call,???

]]> By: Ben Smith http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-232992 Ben Smith Fri, 19 Dec 2008 15:37:00 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-232992 This is not a support service for this service. If you cannot contact them for help contact PhonePayPlus the industry regulator for help. This is not a support service for this service. If you cannot contact them for help contact PhonePayPlus the industry regulator for help.

]]> By: khabir http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-232991 khabir Fri, 19 Dec 2008 15:09:58 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-232991 i am so fed up from your service that send a message to my mobile and it charged my top ups.
please could you solve my problem. This service took my £10 already i dont have enough money to top up for my mobile and make a call.So i am say once again please solve this problem of me. Thank you.

]]> By: Ben Smith http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-232745 Ben Smith Fri, 19 Dec 2008 14:37:00 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-232745 This is not a support service for this service. If you cannot contact them for help contact PhonePayPlus the industry regulator for help. This is not a support service for this service. If you cannot contact them for help contact PhonePayPlus the industry regulator for help.

]]> By: khabir http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-232743 khabir Fri, 19 Dec 2008 14:09:58 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-232743 i am so fed up from your service that send a message to my mobile and it charged my top ups.
please could you solve my problem. This service took my £10 already i dont have enough money to top up for my mobile and make a call.So i am say once again please solve this problem of me. Thank you.

]]> By: khabir http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-232730 khabir Thu, 18 Dec 2008 19:02:00 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-232730 I recently have had this same problem with my son's mobile phone. He kept receiving these premium text messages that were taking his top-ups everytime. On trying to find out about what was happening, I noticed this comment which directed me towards the 08000mumdad website. I contacted their customer service number and was put onto their voicemail, asking me to leave my details and a return phone call will be delivered within 24 hours. I wasn't prepared to wait that long (if a call-back promise was to be fulfilled) if more charges were going to be sent in that time, but a call was returned and the CSR explained everything in regards to my son's mobile number. It turns out he had accepted a few reverse charge calls from his friend. He denied ever knowing about the service, but when the CSR played the recording of the person who called, he soon remembered. I was impressed with the politeness and helpfulness of the guy I talked to; I asked if there was a way that this could stop from happening again and he placed a bar on the number so no more reverse charge calls could be accepted.<br><br>Now that this was sorted out, no pocket money for two weeks helped my son fix up the charges he should have known better than to accept; to have simply hung up the phone to decline the call that obviously wasn't one he needed to accept instead of helping his so-called 'friend' just talk to him would have been the right thing to do. The 08000mumdad CSR explained that this abuse of the service is understandably disliked, and they are there to help with any enquiries relating to this type of situation. I recently have had this same problem with my son's mobile phone. He kept receiving these premium text messages that were taking his top-ups everytime. On trying to find out about what was happening, I noticed this comment which directed me towards the 08000mumdad website. I contacted their customer service number and was put onto their voicemail, asking me to leave my details and a return phone call will be delivered within 24 hours. I wasn't prepared to wait that long (if a call-back promise was to be fulfilled) if more charges were going to be sent in that time, but a call was returned and the CSR explained everything in regards to my son's mobile number. It turns out he had accepted a few reverse charge calls from his friend. He denied ever knowing about the service, but when the CSR played the recording of the person who called, he soon remembered. I was impressed with the politeness and helpfulness of the guy I talked to; I asked if there was a way that this could stop from happening again and he placed a bar on the number so no more reverse charge calls could be accepted.

Now that this was sorted out, no pocket money for two weeks helped my son fix up the charges he should have known better than to accept; to have simply hung up the phone to decline the call that obviously wasn't one he needed to accept instead of helping his so-called 'friend' just talk to him would have been the right thing to do. The 08000mumdad CSR explained that this abuse of the service is understandably disliked, and they are there to help with any enquiries relating to this type of situation.

]]> By: sharn http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-232559 sharn Sun, 14 Dec 2008 15:15:09 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-232559 i dont like this 08000mumdad calls <br>every time i top up my fone it take 6 pounds of my credit i have toped up my fone 4 times this month<br>any they have taken 24 pounds off me this scam has bin taking money of me for the last 5 months <br>and im sick of it how do i stop it once and for all i dont like this 08000mumdad calls
every time i top up my fone it take 6 pounds of my credit i have toped up my fone 4 times this month
any they have taken 24 pounds off me this scam has bin taking money of me for the last 5 months
and im sick of it how do i stop it once and for all

]]> By: linden http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-231552 linden Tue, 18 Nov 2008 09:25:08 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-231552 this mum and dad service is a scam tey av cherdged me 20 over the last 4 wks. something needs done this mum and dad service is a scam tey av cherdged me 20 over the last 4 wks. something needs done

]]> By: SerendiptyJones http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-231542 SerendiptyJones Tue, 18 Nov 2008 04:07:33 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-231542 Hi, I accepted 3 , 30 second calls from my daughter on 1 day using this services back in August. Now Every time I top up my £10 is instantly reduced to £1 with in a matter of minutes via 3 txts. It is now somewhere in the region of £40 that have been swiped from my credit. When I tried to phone the number at the bottem of the texts it either rings and no pick up or is engaged. I have now contacted them by e-mail and am waiting for a response. Whilst the idea is a good one I really hope this is not going to turn out to be a company preying on parents vunerabilty when it comes to their children.

]]> By: Samantha http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-231462 Samantha Sat, 15 Nov 2008 01:28:44 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-231462 i have not long found out about this company and i thing its a great idrea you know dont get me wrong i do use it abit but dont you think it costs to much? i got 08000 mumdad to my mobile but my friends and i topped up like i always do at the end of the month and it took £20 credit and im a mum and i dont get much money as it is and to have that much credit taken off in one go is abit of a p**s take dont you think? Numba1Mum

]]> By: sharon http://www.mobileindustryreview.com/2007/02/whats_the_deal_on_08000mumdadcouk.html/comment-page-1#comment-231162 sharon Fri, 07 Nov 2008 09:59:24 +0000 http://www.smstextnews.com/2007/02/whats_the_deal_on_08000mumdadcouk.html#comment-231162 i am annoyed with this 08000mumdad i want to put stop on my fone i am not having my money taking off in the last 3 week u took 20 pound how do i put a stop to it i am annoyed with this 08000mumdad i want to put stop on my fone i am not having my money taking off in the last 3 week u took 20 pound how do i put a stop to it

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