Comments on: The seven deadly sins of mobile retail sales

By: worldofnokia

worldofnokia — Thu, 08 Jan 2009 02:22:17 +0000

i also work in mobile sales for T-Mobile. I got into the job not for the money but to share what I know with other people. Something simple like showing someone how they can video call or send a photo to a family member they have not seen in ages can make you feel happy in your job whether you sold something or not. There are people who are money money money and not naming any stores… we all know who they are.

By: worldofnokia

worldofnokia — Wed, 07 Jan 2009 21:22:17 +0000

By: worldofnokia

worldofnokia — Wed, 07 Jan 2009 20:22:17 +0000

By: Andy

Andy — Wed, 07 Jan 2009 11:50:24 +0000

Hi, I actually work in mobile retail and can assure you we are not all like that (just the bad ones). I prefer to treat customers like human beings and be honest with them. Admittedly I have worked with people who do absolutely cringeworthy things (such as upselling things customers blatently don't want) but most are just normal, chilled out people. And it's actually the other way around.. Rather than selling the most expensive handset.. More comission is made on selling cheap handsets on high contracts. P.s. Phones4u are the worst.. And extremely dodgy!… Everyone in the industry knows this and laughs at them…

By: MartinSFP

MartinSFP — Tue, 26 Aug 2008 16:34:46 +0000

Phones 4 U are definitely the worst. Their salespeople make my skin crawl most of the time, especially when they set up a table outside the store and walk around harassing people to come in a get a contract. No I do *not* want your crappy Samsung – if I did I'd walk into the the store and ask for it!

By: Personal feelings should be left aside

Personal feelings should be left aside — Fri, 08 Jun 2007 20:42:22 +0000

Seemingly so, sounds more like a whiny rant than anything. Seven deadly sins? More like seven minutes of wasted time that you cost me for reading this junk.

And before you get your pants are frailed up, no , I am no mobile advocate, I can care less wutsoeva but time after time, theres bunch of little girlies like you, who come along and complain about everything and anything.

Dont like the store? No problem, dont shop. Tired of the marketing, no big deal, just walk along buddy. your useless examples and comparisons are illogical being you point out the exact reason of..

you see, because the internet was made for convenience, so when you stated a customer wants to go online to avoid a salesmen, uh.. DUH , we got a genious here.

Upsell? Selling? What? Features and add-ons, whats going on here, oh thats right, according to the defined justification, a salesman’s job is to “make” money, why of course they going to “try” to sell you something, good lord thats a sin. Who wouldve expected that , huh foolio?

alright im done with you, next article you should write is the seven deadly sins of ricky retardo customers like you , Mr. Harvey Moron.

By: Andy

Andy — Wed, 16 May 2007 08:15:10 +0000

Good call on the size of the shops! Most of them have those trendy bar stools designed by “uber-cool” designers that are less comfortable than Ikea furniture.

When they sat me down to complete a sale I couldn’t help but feel I was going to be strapped in and have crazy sales-pitch experiments conducted on me (involving hair gel!)

By: A Friday Afternoon Must-Read at MobHappy

A Friday Afternoon Must-Read at MobHappy — Mon, 14 May 2007 05:00:33 +0000

[...] The seven deadly sins of mobile retail sales – SMS Text News: Anything, anything, so long as it increases the cash, that feeds that sacred turnover. Why they do this with phones but not with other products, other industries, is beyond me. How long before your builder gets infected? “Would you like a shed with that?”. Or your local vicar; “How about we sign you up for Buddhism, too? Just in case you roam in a country with patchy Christian coverage”. [...]