This certainly wasn’t cruel. I do the same thing from time to time. I love going to the store, looking for something (that I know exists) just to be told by Mr. Kia (that’s Mr. Know-It-All…KIA) that it does not exist. I hate the smart asses that think they know everything. Last year I bought Nokia N80 directly from Nokia store in Chicago for $650 (with tax). About two months later I was at the street event in Chicago and one of the local stores, Escape (which happened to be owned by Best Buy but now out of business) was selling the same phone for $800. I asked the guy how come it’s so expensive. His reply was “Because it’s a brand new phone and our store is the only place you can buy it from in Chicago…to which I replied.. I bought the same phone (which I pulled out of my pocket) for $650 from Nokia on Michigan Ave. His “I KNOW IT ALL” response was – YES..BUT IT’s SIM LOCKED AND OURS IS NOT. I looked at him and told him he’s wrong.. It’s unlocked, directly from Nokia and for $200 less. Now I’d say that was rude but it;s the idiots that try to push their lack of knowledge as legitimate truth are the rude ones.