Another example of Vodafone LISTENING to customers online

It’s getting rather unnerving.

Vodafone are watching and listening.

Oh yes.

FINALLY. Gosh it’s almost exciting.

It appears that Vodafone’s blog relations programme (a term I’m using to describe reaching out to customers on blogs and forums) is in full swing.

Here’s another recent example featuring our very own Whatleydude posting an example of a ‘customer service issue’ he had with Vodafone. Only, it doesn’t fall on deaf ears… or blind eyes. It’s picked up right-away by a chap and sorted out immediately.

Fantastic.

About Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

  • http://whatleydude.vox.com James Whatley

    Still didn’t get my memory card back though…

    *sniff*

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