AT&T sort of welcomes me to their network


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I just put my AT&T sim card into my handset.

This is the automatic text message I received when I turned it on.

They haven’t quite got there in terms of customer relations management, have they, AT&T?

Welcome! Enjoy your new phone

You’d think they’d say ‘From AT&T’?

You’d think they’d set the originator to something nice, rather than the distinctly confusing ’0150000003′ number.

Further, it’d be nice if they prompted me to give them a call if I had any questions or issues?

I do, however, like it that when I make a call, it pops up my balance and last call cost:

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About Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

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