Comments on: Nokia firmware updates, a challenging experience http://www.mobileindustryreview.com/2007/12/nokia_firmware_updates_a_challenging_experience.html Daily news and opinion for 250,000 industry executives and mobile fanatics Tue, 14 Feb 2012 13:33:00 +0100 hourly 1 http://wordpress.org/?v=3.3.1 By: Ewan http://www.mobileindustryreview.com/2007/12/nokia_firmware_updates_a_challenging_experience.html/comment-page-1#comment-194029 Ewan Sat, 22 Dec 2007 03:05:05 +0000 http://www.smstextnews.com/2007/12/nokia_firmware_updates_a_challenging_experience.html#comment-194029 I was going to link to it... I was going to link to it…

]]> By: James Whatley http://www.mobileindustryreview.com/2007/12/nokia_firmware_updates_a_challenging_experience.html/comment-page-1#comment-193861 James Whatley Sat, 22 Dec 2007 00:16:19 +0000 http://www.smstextnews.com/2007/12/nokia_firmware_updates_a_challenging_experience.html#comment-193861 S'funny... Reads like an article that appeared here recently. ;) S’funny… Reads like an article that appeared here recently.

;)

]]> By: Antoine of MMM http://www.mobileindustryreview.com/2007/12/nokia_firmware_updates_a_challenging_experience.html/comment-page-1#comment-193691 Antoine of MMM Fri, 21 Dec 2007 19:48:57 +0000 http://www.smstextnews.com/2007/12/nokia_firmware_updates_a_challenging_experience.html#comment-193691 This is one of the areas that really miffed me when I reviewed the N95 earlier this year. For a device that is touted in being a "multimedia computer" the process of updating the firmware by needing a Windows-based PC was mindnumbing. Besides an OTA option, what ever happened to a "send SMS to registered users when a new update is availalbe" option? I do understand that those that build these devices (not just Nokia, but all manufacturers) don't understand that you need to hold people's hands for things like this. But a bit of handholding does go a long way towards making your devices more wanted than just gawked at. This is one of the areas that really miffed me when I reviewed the N95 earlier this year. For a device that is touted in being a “multimedia computer” the process of updating the firmware by needing a Windows-based PC was mindnumbing. Besides an OTA option, what ever happened to a “send SMS to registered users when a new update is availalbe” option?

I do understand that those that build these devices (not just Nokia, but all manufacturers) don’t understand that you need to hold people’s hands for things like this. But a bit of handholding does go a long way towards making your devices more wanted than just gawked at.

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