Spinvox goes live on Rogers Wireless, Canada

By on December 12, 2007 in Operators, Services

Rogers Wireless, one of the most backward mobile operators I can ever remember dealing with (“Why would anyone ever want to send a text message to a screen in a nightclub???”), has launched with Spinvox today, proving that the team there is perhaps not as backward as I remember. Good news. If you’re on Rogers it’s definitely worth checking out Spinvox as I use it many, many times daily.

Rogers Wireless today announced the national rollout of Voicemail to Text powered by SpinVox service. The innovative new service, delivered on Rogers Wireless network, the most reliable in Canada, through technology by SpinVox, the world leader in Voice-to-Screenâ„¢ messaging, offers mobile professionals fast, easy access to their voicemails by converting messages to text and relaying them to BlackBerry devices, PDAs, smartphones or cell phones as SMS messages.

Rogers Voicemail to Text powered by SpinVox service is available this month in seven provinces, including BC, Ontario Rogers Voicemail to Text powered by SpinVox service available in the following Ontario exchanges: 416, 647, 905, 289, 613, 519 and 705, Québec and the Atlantic provinces, representing more than 80 per cent of the Canadian population According to StatsCan 2006 Census. The service will launch in Alberta, Saskatchewan and Manitoba in early 2008.

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  • John Chambers

    Although the idea of getting voicemail as text is great, doesn’t anyone realize that SpinVox is using human transcirbers in a call center to transcribe the message. This leads to big privacy issues if someone leaves private or confidential information in the voicemail message.

    example: Hi John, use my credit card to get the office furniture. My Visa is 3045 3029 0092 1778 exp 11/2009 and CID 514.

    Someone in India will now have a new coat.

  • http://www.smstextnews.com Ben Smith

    @John: That’s not true – it’s an automated system. Words that are not recognised can be passed to human transcribers (although not for inclusion, only to improve the engine AFAIK), but are done so without any reference to the original message and only the individual problem word is sent. There’s more about this on the SpinVox site…

    That doesn’t completely remove any privacy concerns, but it doesn’t make them any different from a traditional voicemail service where messages should be private, but there have been cases of phone company employees breaking the rules to listen in or outsiders discovering remote access codes.

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