T-Mobile UK requires you to pay with a UNIQUE credit/debit card

SnagIt Capture

Every month it seems, I’m knocking my head against the wall with annoyance.

Some total ARSE has programmed T-Mobile UK’s website to ONLY accept a unique credit/debit card.

So if you’ve got two T-Mobile accounts — like I do — (and you obviously want to pay for them) you’re screwed. I’ve been trying to stick it on to direct debit every month. But you can’t do than online until you’ve cleared your balance, which you can’t do if your card is held on another account. So you need to make a bank transfer. Or find another card to use.

Every sodding time I want to make a sodding payment, there’s some kind of SODDING impediment. They really, really don’t make it easy.

You’d think they’d want to specialise in taking money from me. I’ve missed the odd payment date because of this rubbish. I really can’t stand having to bend around them.

Because some jobsworth in a stuffy meeting room in the bowels of T-Mobile UK HQ made this ‘unique’ decision, I need to go and find another card to use. What if you’ve only got one card?

Gah.

NOTE TO SELF
Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile. Cancel T-Mobile.

About Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

  • http://whatleydude.vox.com James Whatley

    Dude – this has saga has been going on for far too long…

    1) T-Mobile are buffoons for not picking up on this and a) sorting you out sharpish and b) making sure it doesn’t happen again.

    2) EVERY MONTH EWAN! EVERY. MONTH. Cancel cancel cancel…

  • njar

    Leave the darkside and come to a proper network…

  • Ewan

    I think I’m just about ready to do that Njar…

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