Comments on: Vodafone responds to my text-bundles issue. I can go to the ball! I shall have more texts!

By: Mike

Mike — Fri, 14 Mar 2008 09:05:32 +0000

…shouldn’t that slide read: “how to do good blog relations if you are a top spender, have a huge following and ability to publicly emabarass the CEO”?

Great that Ewan’s issue is solved, but makes you wonder how many normobs out there get the same amount of love. Took me an email to the CEO to get my billing issue solved.

Does smack a bit of ‘National icon gets bumped up council house ladder after going on TV while thousands languish in rental penury’ or similar. This industry still has a loooooong way to go before good customer service is the norm. When less than 10% of customers trust their MNO’s, there’s something rotten in the state of Denmark.

By: Ewan

Ewan — Fri, 14 Mar 2008 01:13:41 +0000

Agreed Stefan, I’d like to be able to do it all myself…

By: James Whatley

James Whatley — Fri, 14 Mar 2008 01:05:16 +0000

Let's see what they make of my post... <_< James Whatley's last blog post..SpinVox - LIVE DEMO!

By: Stefan Constantinescu

Stefan Constantinescu — Fri, 14 Mar 2008 01:04:36 +0000

While this is very nice and all, you shouldn't have to be hunted down by the dark angels of vodafone in order to be given proper service. In fact, I don't even know why you should have to interact with a human at all in order to add features to your plan or take features away, me thinks they force you to talk to someone just so they can trick you into keeping your current rate or paying even more. Oh well, what do I know, I'm on prepaid and I'm loving it! Stefan Constantinescu's last blog post..Mixmeister Scratch makes you an iPhone DJ - scratch your way through your iTunes library

By: Ricky C

Ricky C — Fri, 14 Mar 2008 00:28:23 +0000

The power of this Blog! Now If BLYK listened to me, the world would be a happy place! Maybe Switching to the big red was not so bad after all eh mate!