Comments on: 3UK data ‘fair use’ policy problem

By: Ben Smith

Ben Smith — Wed, 28 May 2008 20:48:29 +0000

Agreed. I've no problem with 'fair use' when it is actually fair… i.e. within the industry norm and consistent with other access methods, warns on breaches not charges and considers use over a reasonable period not each billing cycle in isolation. To be honest it would be better if we stopped all this 'unlimited' silliness for now (the infrastructure just can't support genuinely unlimited use) and just flat out said '1GB'.

By: James Body

James Body — Wed, 28 May 2008 16:09:15 +0000

I recieved 3 warning SMS – called 3 CS (in India).

Summary – it would appear that 3 are attempting to deploy a system to police the Acceptable Use Policy on data – I wondered how long I could get away with averaging over 5Gb per month for the princely sum of GBP 5!

This system is clearly not quite operational yet – but be prepared for it to kick in as soon as H3G get their act together.

At least it would appear that they are doing the gentlemanly thing and warning users about potential AUP incursions before turning off the service or even worse (in a Vodalike manner) just whacking users with a HUGE data bill for the overage!

By: Ben Smith

Ben Smith — Wed, 28 May 2008 15:48:29 +0000

By: Ben Smith

Ben Smith — Wed, 28 May 2008 14:48:29 +0000

By: James Body

James Body — Wed, 28 May 2008 10:09:15 +0000

I recieved 3 warning SMS – called 3 CS (in India).

This system is clearly not quite operational yet – but be prepared for it to kick in as soon as H3G get their act together.

By: Anthony

Anthony — Tue, 20 May 2008 15:12:13 +0000

I didn't get one last night, however I've gotten them in the past – the last one being on the 1st of May.

http://freshplastic.vox.com/library/post/3s-tex...

By: smstextnews

smstextnews — Tue, 20 May 2008 14:14:03 +0000

I've called 3 and I'll have an update shortly!

By: ribot

ribot — Tue, 20 May 2008 14:12:53 +0000

I just received a txt from 3 at 14:30 after downloading a small app. I also find it quite annoying that “data usage” isn't something that one can track via the my3 website. Come on 3! They actually indicate that “Sorry, there is no data usage for this mobile” on my my3 page. Hmm, I think otherwise. I'm going to keep on downloading and using data as per usual.

BTW, thanks to Whatleydude for the link to this article!

By: SteveRowlands

SteveRowlands — Tue, 20 May 2008 12:19:24 +0000

I didn't get these messages. Do Three not love me anymore?

By: looopz

looopz — Tue, 20 May 2008 12:13:32 +0000

I'm still getting them, in fact just got one now. Does that mean I really am over the limit? Time to call CS!

Its very annoying that the my3 website won't give me any stats, surely its a bit rich to have a fair use policy when users have no way of monitoring their usage?

By: MarkW

MarkW — Tue, 20 May 2008 11:47:04 +0000

…which would be entertaining. I just can't spare the time today!

By: James Whatley

James Whatley — Tue, 20 May 2008 11:28:47 +0000

I'd say light a rocket underneath them anyway…

By: MarkW

MarkW — Tue, 20 May 2008 10:56:28 +0000

Aha!!! I got these and was getting pretty furious – I've never gone anywhere near the limit, even using as much data as I needed, so I couldn't understand for the life of me why they were telling me this. The My3 website is useless – not giving me data usage stats. I was about to light the rocket under CS. Hooray for SMSTextNews.

By: Stephen Davies

Stephen Davies — Tue, 20 May 2008 10:26:33 +0000

I've had three texts so far.