Comments on: Another Vodafone data update

By: Ricky Chotai

Ricky Chotai — Wed, 28 May 2008 03:12:00 +0000

don't mess with him man on a mission lol

By: Ricky Chotai

Ricky Chotai — Wed, 28 May 2008 02:12:00 +0000

don't mess with him man on a mission lol

By: jonmul

jonmul — Wed, 28 May 2008 00:53:22 +0000

Waiting with baited breath…

By: Ewan

Ewan — Tue, 27 May 2008 23:52:05 +0000

Working on it!

By: James Whatley

James Whatley — Tue, 27 May 2008 23:34:30 +0000

What did he actually say?

By: Ewan

Ewan — Tue, 27 May 2008 22:27:03 +0000

Ah interesting perspective. We're not in a position to influence the masses
– but we can certainly influence the people who influence the masses

By: Mike42

Mike42 — Tue, 27 May 2008 22:16:53 +0000

ah, there's the rub, my UGC friend. The 500 is an arbitrary, nearly pointless figure. Even you had to do some serious maths to come close to an understanding of your use. And you can't check in real time online or any other way. Or get usage alerts.

So sadly, lifting the limit from 120 to 500 merely shifts the normob fear barrier of mobile data uptake slightly to the right.

10/10 for retaining a high-spender, but 1/10 for convincing the masses now is the time to go mobile wid' ya nets....

By: Ewan

Ewan — Tue, 27 May 2008 22:02:03 +0000

A: None

Supplemental Question: How many normobs will be phoning Vodafone to
complain about being over-billed on their 500mb inclusive plans next month?

Supplemental Answer: None. At least that's what I've been told!

By: Mike42

Mike42 — Tue, 27 May 2008 21:57:45 +0000

Q: how many normobs would have had a call from the VIP team to clarify the vaguearies of the new offer?

By: Ewan

Ewan — Tue, 27 May 2008 21:37:05 +0000

Well I don't think so. I'd hardly define it as love. I was about to quit
them, then Jakub pointed out their new service level that I hadn't
recognised. So actually, there's not a lot of 'plucking' going on at all.

By: Mike42

Mike42 — Tue, 27 May 2008 21:22:26 +0000

….so yet again, a blogger gets The Love, while the masses get……er……rhymes with 'plucked' :-/

(waits with baited breath for update)

By: Ricky Chotai

Ricky Chotai — Tue, 27 May 2008 21:12:00 +0000

don't mess with him man on a mission lol

By: jonmul

jonmul — Tue, 27 May 2008 19:53:22 +0000

Waiting with baited breath…

By: smstextnews

smstextnews — Tue, 27 May 2008 18:52:05 +0000

Working on it!

By: James Whatley

James Whatley — Tue, 27 May 2008 18:34:30 +0000

What did he actually say?

By: smstextnews

smstextnews — Tue, 27 May 2008 17:27:03 +0000

Ah interesting perspective. We're not in a position to influence the masses
– but we can certainly influence the people who influence the masses

By: Mike42

Mike42 — Tue, 27 May 2008 17:16:53 +0000

By: smstextnews

smstextnews — Tue, 27 May 2008 17:02:03 +0000

By: Mike42

Mike42 — Tue, 27 May 2008 16:57:45 +0000

Q: how many normobs would have had a call from the VIP team to clarify the vaguearies of the new offer?

By: smstextnews

smstextnews — Tue, 27 May 2008 16:37:05 +0000

By: Mike42

Mike42 — Tue, 27 May 2008 16:22:26 +0000

….so yet again, a blogger gets The Love, while the masses get……er……rhymes with 'plucked' :-/

(waits with baited breath for update)

By: smstextnews

smstextnews — Tue, 27 May 2008 15:45:05 +0000

Heh, if I had his or her email, I would….

I particularly like the phrase 'wheel clamping rip off artists'

By: Digital Evangelist

Digital Evangelist — Tue, 27 May 2008 15:28:08 +0000

Ewan,

Send an email to the CFO of the UK, his PA will then forward it to the high touch customer service team who will seek to find a resolution that does not look like Vodafone are just a bunch of wheel clamping rip off artists.

It might not work, but it did for me with Orange .

The problem is that the billing systems just are not built for Voice and Data. Before you head out the door, if you find that the network is good where you live,work,travel try and negotiate. The SAC for you means that they do have some room for movement but first you have to debate with a higher being.

Good luck.

By: smstextnews

smstextnews — Tue, 27 May 2008 14:37:05 +0000

Gahh yes indeed!

By: jakaraka

jakaraka — Tue, 27 May 2008 14:34:02 +0000

Ewan I just gave three a call, I am currently on x series silver. Asked if I could add a broadband bundle to my handset, so I can officially connect my handset to my laptop using bluetooth. Seems like they can do it just fine. It's a shame to see vodafone are unable to do so!