Comments on: Have I made a massive mistake signing up with Vodafone?

By: Lee

Lee — Fri, 30 May 2008 16:07:40 +0000

Hi there centius,

Ewan has very kindly passed your details to us so that we can take a look at your account.

As I'd like to get this sorted out could you contact Vodafone's Forum Intervention Team by heading over to the link given at the bottom of this post including a contact number I can reach you on so we can discuss the problems you've posted. To make sure your email comes straight through to us you'll just need to include the code FIT135 in the body of your email.

Many thanks and look forward to hearing from you.

Lee

Vodafone UK

https://online.vodafone.co.uk/dispatch/Portal/a...

By: Lee

Lee — Fri, 30 May 2008 11:07:40 +0000

By: Lee

Lee — Fri, 30 May 2008 10:07:40 +0000

By: smstextnews

smstextnews — Thu, 29 May 2008 21:51:05 +0000

Agreed!

By: stephenodonnell

stephenodonnell — Thu, 29 May 2008 21:43:53 +0000

Ewan – I have an unlimited Vodafone SIM with global data roaming for

By: centius

centius — Thu, 29 May 2008 16:58:48 +0000

If you want a shocker of a story you should pay attention to this.

Last March my phone broke while I was working away in London. I was waiting on a very important call and so needed another phone there and then. I was on a business tariff so I just setup another handset.

By: smstextnews

smstextnews — Wed, 28 May 2008 19:30:05 +0000

Hello Mr Insider, I think the 500mb fair-use-policy (see the latest post
I've made, setting the record straight) is a pretty good deal.

As for changing contract -- I'm not going to do that at the moment. But I'd
simply bear it 'til August then swap my account to the lowest value. Anyway
I'm good now.

By: Mr.Industry Insider

Mr.Industry Insider — Wed, 28 May 2008 17:31:33 +0000

Well, Vodafone just lost a potential customer in me, after reading this. Hopefully they will lose plenty more with this atrocity of a data policy. Voda has a rep. as a stick-in-the-mud old guard rip-off merchant but I kind of thought with recent announcements though that they'd moved on. Networks still JUST. DON'T. GET. IT. with mobile data, do they?

I'm intrigued though – how on earth are you going to switch to another provider if you're on contract?

By: smstextnews

smstextnews — Tue, 27 May 2008 15:44:03 +0000

That's what I'll be writing about Tim

By: Tim

Tim — Tue, 27 May 2008 15:22:53 +0000

How come you are not benefiting from this: http://www.vodafone.com/start/media_relations/n...
I am. At least I think I am. I called CS over a week ago to make sure I am. But when my next bill comes in, going to be checking I am.

By: Abul

Abul — Tue, 27 May 2008 12:54:34 +0000

O2 is definitely a good idea, especially with the iPhone v2 looming..

By: smstextnews

smstextnews — Tue, 27 May 2008 12:24:04 +0000

Standby lee

By: Lee

Lee — Tue, 27 May 2008 12:00:25 +0000

Hi there Ewan,

Just tried to contact you to discuss your post but didn't reach you and wasn't able to leave a message.

I'll try again later today.

Thanks.

Lee

Vodafone Forum Intervention Team

By: smstextnews

smstextnews — Tue, 27 May 2008 11:49:04 +0000

I wonder about o2. I really do. I'm tempted. Same spectrum, good data
rates….

By: martin

martin — Tue, 27 May 2008 11:46:29 +0000

I am beginning to think the same! I'm on vodafone sim only – it seems like I'm stuck in limbo – i'm not a pay monthly customer or a pay as you go customer so i'm not eligible for either plans offers!

More to the point i don't use data on vodafone because it's too expensive, I've just talked myself into it, right time to leave vodafone – maybe o2?

By: smstextnews

smstextnews — Tue, 27 May 2008 11:45:03 +0000

Agreed!

By: Abul

Abul — Tue, 27 May 2008 11:17:56 +0000

Should've stuck with T-Mobile?