Comments on: Blykwatch – On Holiday http://www.mobileindustryreview.com/2008/07/blykwatch_-_on_holiday.html Daily news and opinion for 250,000 industry executives and mobile fanatics Tue, 16 Mar 2010 19:37:48 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: DanLane http://www.mobileindustryreview.com/2008/07/blykwatch_-_on_holiday.html/comment-page-1#comment-246046 DanLane Tue, 08 Jul 2008 21:41:59 +0000 http://www.smstextnews.com/?p=7039#comment-246046 I'm almost certain (but don't have the time to look into it right now) that MNOs were supposed to have setup bilateral porting agreements so they can offer number portability as required by Ofcom and if Blyk have failed to do so they may be operating against Ofcom regulations. I'm sure there is a vague document on the Ofcom site somewhere.<br><br>I'm sure they've found a loophole, but still, I'm sure it says somewhere that operators must at least try to offer number portability. I'm almost certain (but don't have the time to look into it right now) that MNOs were supposed to have setup bilateral porting agreements so they can offer number portability as required by Ofcom and if Blyk have failed to do so they may be operating against Ofcom regulations. I'm sure there is a vague document on the Ofcom site somewhere.

I'm sure they've found a loophole, but still, I'm sure it says somewhere that operators must at least try to offer number portability.

]]> By: Samantha http://www.mobileindustryreview.com/2008/07/blykwatch_-_on_holiday.html/comment-page-1#comment-246045 Samantha Tue, 08 Jul 2008 19:05:47 +0000 http://www.smstextnews.com/?p=7039#comment-246045 Ahh, the rudeness of the Blyk people... - <a href="http://forum.blyk.co.uk/forums/post/10906.aspx" rel="nofollow">http://forum.blyk.co.uk/forums/post/10906.aspx</a> Ahh, the rudeness of the Blyk people… – http://forum.blyk.co.uk/forums/post/10906.aspx

]]> By: Samantha http://www.mobileindustryreview.com/2008/07/blykwatch_-_on_holiday.html/comment-page-1#comment-246044 Samantha Tue, 08 Jul 2008 18:23:46 +0000 http://www.smstextnews.com/?p=7039#comment-246044 I never thought I would read, hear, or say that Tesco Mobile is better than another operator! I think it just shows how ridiculous the whole situation is getting. <br><br>As for the MMS issues, by tomorrow (Wednesday 8th July), it'll be two weeks since I have been able to open an MMS from Blyk. It will also be two weeks since I have waited for a response which either tells me how to fix it properly, or that Blyk have a problem. So far the best I have received is a dismal response over the phone (go a mile away, pft!), and on the forums, the standard "We'll pass this on to our technical team"... I'm beginning to wonder if they are a figment of someone's imagination... Why is it, nothing really get's fixed?<br><br>I'm about to phone up Blyk, and record what is said. I can also assure you, I'll be getting angry, from the responses I've read the Blyk Member Care phone people are far from helpful.<br><br>Have a nice holiday!<br><br>Samantha. I never thought I would read, hear, or say that Tesco Mobile is better than another operator! I think it just shows how ridiculous the whole situation is getting.

As for the MMS issues, by tomorrow (Wednesday 8th July), it'll be two weeks since I have been able to open an MMS from Blyk. It will also be two weeks since I have waited for a response which either tells me how to fix it properly, or that Blyk have a problem. So far the best I have received is a dismal response over the phone (go a mile away, pft!), and on the forums, the standard “We'll pass this on to our technical team”… I'm beginning to wonder if they are a figment of someone's imagination… Why is it, nothing really get's fixed?

I'm about to phone up Blyk, and record what is said. I can also assure you, I'll be getting angry, from the responses I've read the Blyk Member Care phone people are far from helpful.

Have a nice holiday!

Samantha.

]]> By: DanLane http://www.mobileindustryreview.com/2008/07/blykwatch_-_on_holiday.html/comment-page-1#comment-226780 DanLane Tue, 08 Jul 2008 15:41:59 +0000 http://www.smstextnews.com/?p=7039#comment-226780 I'm almost certain (but don't have the time to look into it right now) that MNOs were supposed to have setup bilateral porting agreements so they can offer number portability as required by Ofcom and if Blyk have failed to do so they may be operating against Ofcom regulations. I'm sure there is a vague document on the Ofcom site somewhere.<br><br>I'm sure they've found a loophole, but still, I'm sure it says somewhere that operators must at least try to offer number portability. I'm almost certain (but don't have the time to look into it right now) that MNOs were supposed to have setup bilateral porting agreements so they can offer number portability as required by Ofcom and if Blyk have failed to do so they may be operating against Ofcom regulations. I'm sure there is a vague document on the Ofcom site somewhere.

I'm sure they've found a loophole, but still, I'm sure it says somewhere that operators must at least try to offer number portability.

]]> By: Samantha http://www.mobileindustryreview.com/2008/07/blykwatch_-_on_holiday.html/comment-page-1#comment-226779 Samantha Tue, 08 Jul 2008 13:05:47 +0000 http://www.smstextnews.com/?p=7039#comment-226779 Ahh, the rudeness of the Blyk people... - <a href="http://forum.blyk.co.uk/forums/post/10906.aspx">http://forum.blyk.co.uk/forums/post/10906.aspx</a> Ahh, the rudeness of the Blyk people… – http://forum.blyk.co.uk/forums/post/10906.aspx

]]> By: Samantha http://www.mobileindustryreview.com/2008/07/blykwatch_-_on_holiday.html/comment-page-1#comment-226778 Samantha Tue, 08 Jul 2008 12:23:46 +0000 http://www.smstextnews.com/?p=7039#comment-226778 I never thought I would read, hear, or say that Tesco Mobile is better than another operator! I think it just shows how ridiculous the whole situation is getting. <br><br>As for the MMS issues, by tomorrow (Wednesday 8th July), it'll be two weeks since I have been able to open an MMS from Blyk. It will also be two weeks since I have waited for a response which either tells me how to fix it properly, or that Blyk have a problem. So far the best I have received is a dismal response over the phone (go a mile away, pft!), and on the forums, the standard "We'll pass this on to our technical team"... I'm beginning to wonder if they are a figment of someone's imagination... Why is it, nothing really get's fixed?<br><br>I'm about to phone up Blyk, and record what is said. I can also assure you, I'll be getting angry, from the responses I've read the Blyk Member Care phone people are far from helpful.<br><br>Have a nice holiday!<br><br>Samantha. I never thought I would read, hear, or say that Tesco Mobile is better than another operator! I think it just shows how ridiculous the whole situation is getting.

As for the MMS issues, by tomorrow (Wednesday 8th July), it'll be two weeks since I have been able to open an MMS from Blyk. It will also be two weeks since I have waited for a response which either tells me how to fix it properly, or that Blyk have a problem. So far the best I have received is a dismal response over the phone (go a mile away, pft!), and on the forums, the standard “We'll pass this on to our technical team”… I'm beginning to wonder if they are a figment of someone's imagination… Why is it, nothing really get's fixed?

I'm about to phone up Blyk, and record what is said. I can also assure you, I'll be getting angry, from the responses I've read the Blyk Member Care phone people are far from helpful.

Have a nice holiday!

Samantha.

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