I just blew £10 on Orange data! I want WiFi.

I want WiFi, like right now.

I’m sitting here testing out a Nokia E66 (expect the review later this week), and I’m looking at the Maps function, and amusing myself at having Facebook on my phone. And I’m angry, at two things; that poor excuse of “speed”, and the ridiculousness of the cost.

I would have used WLAN, but I don’t have access to it, so instead I just used the £10 I topped up with half an hour ago, with an Orange pre-pay SIM. I’m sitting here now, and I am back to zero credit. I barely used the thing; I logged onto Facebook, and it got too slow so I gave-up. Then I thought I would try out Nokia Maps – it looks cool right? – WRONG! It’s too slow, and it ate up my credit!

This mobile, which is expensive to say the least, a business model, designed for those who require constant connectivity, and yet it lacks such a basic function as WiFi. And instead, I’m charged for the privilege of the slowest internet ever – ten pounds in thirty minutes!

Nokia Maps is a joke too. I got as far as seeing the M25, and half of London. I don’t want to see half of London, I want to see my current position, hence why I set it to that; but no. Apparently, that takes ten minutes, and £10 to do so.

Ahh!

I’m shocked, and also angry. How can networks get away with charging that much for an extremely slow and terribly unresponsive service as that? But also, I know you’re thinking “You should have known better you ignorant little girl”, and in all honesty, I should have known better, I know. I remember wasting my credit on Virgin Mobile years ago just trying to read the news whilst out and about. I knew that it would be eaten up, but half an hour, for ten pounds?

I’m appalled right now, angry, frustrated, and wondering how networks can get away with it. Isn’t OFCOM meant to be regulating this type of thing? Plus, the internet is a standard to the majority for their lives and work; so it should still be reserved for the super-rich, or contract payers.

And this is why I want WiFi. There are loads of Hotspots around London, and more being added all around other cities in the country. Plus there is new technology like WiMAX, which has a radius of thirty miles. That could pretty much cover the whole of my area easily. I don’t expect them all to be free, but even the ones you have to pay for, there is no way you’ll be charged £10 for thirty minutes, and you get better speeds too.

So to the mobile industry, I’m disgusted. I could just about comprehend the stupid rates you charge about three years ago, or more, but now? You honestly think you have a right to charge me that much for the slowest, most unreliable connection I have ever had the misery of using? You’re wrong!

And to Nokia, Sony (sorry Ewan, I know you don’t like them), Samsung, and all the others; make more phones that are WiFi compatible for the nornobs like myself, and for the business users too. Not only will the internet function be more used by the normobs, but it’ll probably progress into better levels and versions (like a web 2.0 for mobile), because there is more use.

I’m going to write to Orange and ask why it cost me so much, because I can guarantee you now, it didn’t cost them £10 to supply me with that miserable service!

Tags: ,

  • Mike42
    Sam, WiFi on mobiles is not the answer. You will pay an awful lot more for a worse experience. WiMax certainly isn't, you are under the marketing spell of Intel there, and I don't have the heart to repeat my previous rants on that one.

    £5 data add-on and a 3 PAYG SIM are all you need to get 1GB of HSDPA handset data. I bet you anything you'll never use it up in one month.

    /m
  • Tom
    If you're on Orange you can get an 'extra' where they deduct £1 from your pre-pay credit and you get unlimited internet access until midnight that day. I used it the other day to while away a long train journey when I had a PDA with an orange PAYG sim in it, and it worked fine
  • Dan C
    best deal is T-Mobile for £7.50 because even if you go over the 1GB allowance there is no charge.... if you go way over you get contacted to moderate use but no extra money is paid
  • have you tried Boingo and Devicescape to connect across WLAN networks? At least in the US data is a flat fee ...
  • Nokia Maps - You need to download the maps onto your phone to be honest, it will do it over 3G, but it will eat your allowance damn fast. And ensure you are running the latest version (its no longer in Beta). It rules!

    K
  • South77
    get ewan to sort you out with a contract. basic rule of flash mobile is you need to spend a little money. no point dinking around with low-end phones or pay as you go data.

    get sim-only with no lock-in from T-Mob and get the data add-on for £5 month. Or you could try 3 pre-pay, whch offers 1GB for £5 (but it runs out after a month). £5 is not even 2 pints these days. or half a cocktail. it's barely even a tube ride.

    it's well documeted on smstxt new that orange is not your firend for data ... £10 for a bit of facebook, what a scam.

    nokia maps is pretty good -- you need nake sure you've got the newish beta version -- can,t think of anything better.


    i agree, WiFi should be on all good phones
  • Five pounds for a gig is still laughable. Considering that from my ISP I pay around £18 - £20 for a 2mg connection, which is unlimited (although I have to comply to the FUP), and generally works alright.

    As for tube rides and stuff... Where there's a will there's a way. And paying £7.50 for a travel card is one way I don't go for!

    Samantha.
  • Grab a T-Mobile PAYG SIM - on any of their tariffs data use is capped at £1 per day. For every day use 3's £5 per month is market leading and better value, but for ad-hoc testing T-Mob's is better IMO. Also you don't have to order any 'add-ons' for the T-Mob offer, where 3 will charge you the regular rate if you don't explicitly add the £5 option (from memory).
  • South77
    why laugable? you will struggle to use a gig on handset. battery is the bigger problem.

    You can get the 3GB plan for £7.5O and use your handset as a modem for your PC as well -- so you;d save money relative to your fixed ISP, if saving money is your thing.

    the solutions and services are avilable if you want them. much easier to find than firing off lenghty emails to custoemr services.
  • The Nokia E66 does have Wi-Fi, on Nokia's site it's listed; WLAN 802.11b, 802.11g. On this page http://europe.nokia.com/A41148255 about half way down.

    I had the Nokia E65, it's predecessor, an ok phone, Wi-Fi network connectivity is pretty lame on all phones I've used with the exception of (I hate to be that guy but it's true) the iPhone.

    If you dig around the settings you should be able to find it, there should also be a way of putting Wi-Fi search on the home screen (I'm assuming it's similar to other S60 devices I've used). However, I think the A-GPS needed for Nokia maps may need cell data connectivity.
  • Also, with regards to PAYG data tariffs Three I believe have a good deal and they have decent 3G coverage, with a lot of HSDPA in city areas atleast.
  • MarkW
    In fact, HSDPA covers a lot of non-city areas too now. I've used it successfully all over the place.
  • Oh yeah, I didn't mean to claim it wasn't in non-city areas, I mean you can almost guarantee it if you're anywhere near a city/large town.
  • never use a 3g data phone with payg or monthly sim, unless you have a flat rate tariff.
    t-mobile at least limit data to a max of £1 a day on PAYG
    o2 offer a flat £7.50 a month bolt on for PAYG as well

    realistically no E66 users are PAYG.
  • I know, but isn't it just a little stupid, that you can't use a phone the way you like to?
    And then, when you do, you get charged for the miserable privilige of having done so?

    Samantha.
  • paule
    Is it a new PAYG SIM?

    Call 343, get switched to the new PAYG animal packages, Dolphin in particular (free access to Facebook/Bebo/etc with £10/month top-up).
    On the animal packages it's £2 a day maximum charge for data.
blog comments powered by Disqus

Reactive Trades is a service from my friend, Richard Beaney
Hello to Julien Fourgeaud

The Application Review | Mobile Developer TV | Powered by Interactive Energy | Sign up to The Application Review newsletter