Comments on: Jonathan Jensen – SpinVox, the future of Voicemail

By: Ben Smith

Ben Smith — Thu, 10 Jul 2008 15:48:26 +0000

That certainly appears to say they use overseas transcribers, but contradicts what I have been told directly…. I hope I'm not mis-representing anyone's position here.

I'll do some homework and follow-up.

By: Ben Smith

Ben Smith — Thu, 10 Jul 2008 09:48:26 +0000

That certainly appears to say they use overseas transcribers, but contradicts what I have been told directly…. I hope I'm not mis-representing anyone's position here.

I'll do some homework and follow-up.

By: gregozos

gregozos — Thu, 10 Jul 2008 02:33:48 +0000

another post about human power

http://greatapps.blogspot.com/search/label/Spinvox

By: Ben Smith

Ben Smith — Wed, 09 Jul 2008 23:07:35 +0000

SpinVox is absolutely not human powered. It's 100% automated and (I think) in a very small group of such services in that respect… The only human interaction is after a computer voice transcription where a human may review a particular small element of a transcription and tune the system to improve quality for future transcriptions.

Having said that, providing a true real-time service would probably not be realistic in a cloud service (lots of processing!), but I don't think that prevents it from being useful.

By: gregozos

gregozos — Wed, 09 Jul 2008 19:53:48 +0000

except spinvox is human powered so you'd have to wait a bit for the API to come back with a response

By: juliancooling

juliancooling — Tue, 08 Jul 2008 12:13:24 +0000

Wow. A cloud dictation transcription service accessed by the ubiquitous mobile and an email response. That would be very cool indeed. It would remove the need for keyboards for a lot of mobile usage, i.e writing email and memos – dictate, [review] and send! Any device, any where.

By: Ben Smith

Ben Smith — Tue, 08 Jul 2008 09:35:47 +0000

I also heart SpinVox and have dropped them a few suggestions re: potential enhancements / changes to their existing services previously, but what I really want is some kind of API that I can throw recorded speech at and get a transcription back from… pay per use naturally and in short segments if nescessary.

An Amazon EC2-hosted virtual appliance you could license and manage yourself would just about rock my socks off, although I don't know enough about how SpinVox processes voice to be sure if that kind of computing power would be sufficient. I guess that kind of detail is pretty valuable IP…

By: Pete

Pete — Tue, 08 Jul 2008 07:39:44 +0000

Wow, read the write-up and the voicemail replacement isn't something I'd need as I don't receive sufficient voicemails anyway… BUT… the memo service got my attention straight away, and to see it's not a subscription service at the moment… Might have to give that a try and see how it works.

Thanks for that.

By: James Whatley

James Whatley — Mon, 07 Jul 2008 22:16:50 +0000

Thanks for the write up Jonathan, feedback noted.

One thing - You don't have to be a SpinVox Voicemail subscriber to get a free SpinVox Memo account.

All of our non-voicemail services are currently FREE and you don't have to be using SpinVox Voicemail to gain access to them.

FYI and all that.

Cheers.