Comments on: Thank you Orange. http://www.mobileindustryreview.com/2008/07/thank_you_orange.html Daily news and opinion for 250,000 industry executives and mobile fanatics Sun, 21 Mar 2010 02:53:22 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Phil http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-244484 Phil Wed, 13 Aug 2008 20:35:34 +0000 http://www.smstextnews.com/?p=7745#comment-244484 I'm on contract with Orange - I've had numerous problems with my Nokia N95 - replaced the handset 3 times and still doesn't work properly... latest fault I contacted Orange today and they have now replaced my Nokia N95 with the 8GB version free of charge (I have two months left to run on my contract... can still upgrade properly when my contract is up...) effectively they have given me a brand new phone - I nearly fell off my chair when they told me they were doing this.<br><br>Orange are quick to sort their faults... unlike other networks - A friend of mine has had numerous faults with a phone of his with O2 - all they are prepared to do is take the phone for two weeks, repair it then send it back as reconditioned... total crap service... I find Orange very very very good and most helpful... I'm on contract with Orange – I've had numerous problems with my Nokia N95 – replaced the handset 3 times and still doesn't work properly… latest fault I contacted Orange today and they have now replaced my Nokia N95 with the 8GB version free of charge (I have two months left to run on my contract… can still upgrade properly when my contract is up…) effectively they have given me a brand new phone – I nearly fell off my chair when they told me they were doing this.

Orange are quick to sort their faults… unlike other networks – A friend of mine has had numerous faults with a phone of his with O2 – all they are prepared to do is take the phone for two weeks, repair it then send it back as reconditioned… total crap service… I find Orange very very very good and most helpful…

]]> By: Phil http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-234048 Phil Wed, 13 Aug 2008 15:35:34 +0000 http://www.smstextnews.com/?p=7745#comment-234048 I'm on contract with Orange - I've had numerous problems with my Nokia N95 - replaced the handset 3 times and still doesn't work properly... latest fault I contacted Orange today and they have now replaced my Nokia N95 with the 8GB version free of charge (I have two months left to run on my contract... can still upgrade properly when my contract is up...) effectively they have given me a brand new phone - I nearly fell off my chair when they told me they were doing this.<br><br>Orange are quick to sort their faults... unlike other networks - A friend of mine has had numerous faults with a phone of his with O2 - all they are prepared to do is take the phone for two weeks, repair it then send it back as reconditioned... total crap service... I find Orange very very very good and most helpful... I'm on contract with Orange – I've had numerous problems with my Nokia N95 – replaced the handset 3 times and still doesn't work properly… latest fault I contacted Orange today and they have now replaced my Nokia N95 with the 8GB version free of charge (I have two months left to run on my contract… can still upgrade properly when my contract is up…) effectively they have given me a brand new phone – I nearly fell off my chair when they told me they were doing this.

Orange are quick to sort their faults… unlike other networks – A friend of mine has had numerous faults with a phone of his with O2 – all they are prepared to do is take the phone for two weeks, repair it then send it back as reconditioned… total crap service… I find Orange very very very good and most helpful…

]]> By: Phil http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-226164 Phil Wed, 13 Aug 2008 14:35:34 +0000 http://www.smstextnews.com/?p=7745#comment-226164 I'm on contract with Orange - I've had numerous problems with my Nokia N95 - replaced the handset 3 times and still doesn't work properly... latest fault I contacted Orange today and they have now replaced my Nokia N95 with the 8GB version free of charge (I have two months left to run on my contract... can still upgrade properly when my contract is up...) effectively they have given me a brand new phone - I nearly fell off my chair when they told me they were doing this.<br><br>Orange are quick to sort their faults... unlike other networks - A friend of mine has had numerous faults with a phone of his with O2 - all they are prepared to do is take the phone for two weeks, repair it then send it back as reconditioned... total crap service... I find Orange very very very good and most helpful... I'm on contract with Orange – I've had numerous problems with my Nokia N95 – replaced the handset 3 times and still doesn't work properly… latest fault I contacted Orange today and they have now replaced my Nokia N95 with the 8GB version free of charge (I have two months left to run on my contract… can still upgrade properly when my contract is up…) effectively they have given me a brand new phone – I nearly fell off my chair when they told me they were doing this.

Orange are quick to sort their faults… unlike other networks – A friend of mine has had numerous faults with a phone of his with O2 – all they are prepared to do is take the phone for two weeks, repair it then send it back as reconditioned… total crap service… I find Orange very very very good and most helpful…

]]> By: Mike42 http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-226160 Mike42 Wed, 30 Jul 2008 20:12:39 +0000 http://www.smstextnews.com/?p=7745#comment-226160 Let's remember that major MNO's only have to remain not-quite-as-crap as the competition to look good by comparison.<br><br>As far as major MNO's are concerned the bleatings here and on other specialist mobile sites don't amount to a hill of beans compared to ongoing revenue streams like Let's remember that major MNO's only have to remain not-quite-as-crap as the competition to look good by comparison.

As far as major MNO's are concerned the bleatings here and on other specialist mobile sites don't amount to a hill of beans compared to ongoing revenue streams like

]]> By: Ricky Chotai http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-226163 Ricky Chotai Wed, 30 Jul 2008 17:37:12 +0000 http://www.smstextnews.com/?p=7745#comment-226163 I hope not, I have enough with Blyk watching let alone t-bag! I hope not, I have enough with Blyk watching let alone t-bag!

]]> By: Samantha http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-226162 Samantha Wed, 30 Jul 2008 17:33:48 +0000 http://www.smstextnews.com/?p=7745#comment-226162 Ahh, maybe they do though!<br><br>Or even if they don't, nice to see they are being nice to their customers. They gave my Mum five free texts the other day; not brilliant, but something!<br><br>Samantha. Ahh, maybe they do though!

Or even if they don't, nice to see they are being nice to their customers. They gave my Mum five free texts the other day; not brilliant, but something!

Samantha.

]]> By: Ricky Chotai http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-226161 Ricky Chotai Wed, 30 Jul 2008 16:18:39 +0000 http://www.smstextnews.com/?p=7745#comment-226161 In a similar fashion Tmobile just gave me web and walk free for a month, the second time they have done that for free. They also do not know I post here on smstextnews so well done to t mobile. In a similar fashion Tmobile just gave me web and walk free for a month, the second time they have done that for free. They also do not know I post here on smstextnews so well done to t mobile.

]]> By: Samantha http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-226159 Samantha Wed, 30 Jul 2008 15:29:44 +0000 http://www.smstextnews.com/?p=7745#comment-226159 Valid point.<br><br>Hopefully though it might make them realise something about their prepay data rates.<br><br>Samantha. Valid point.

Hopefully though it might make them realise something about their prepay data rates.

Samantha.

]]> By: Mike42 http://www.mobileindustryreview.com/2008/07/thank_you_orange.html/comment-page-1#comment-226158 Mike42 Wed, 30 Jul 2008 14:37:56 +0000 http://www.smstextnews.com/?p=7745#comment-226158 "When it wants to please its customers".........<br><br><br><br>.........or when their bunch-of-arse prepay data rates are being hung out to dry in front of '250,000 mobile industry executives and fanatics' “When it wants to please its customers”………

………or when their bunch-of-arse prepay data rates are being hung out to dry in front of '250,000 mobile industry executives and fanatics'

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