Comments on: 230 quid a month on Vodafone and 191 aren’t that helpful http://www.mobileindustryreview.com/2008/09/230_quid_a_month_on_vodafone_and_191_arent_that_helpful.html Daily news and opinion for 250,000 industry executives and mobile fanatics Mon, 13 Feb 2012 16:39:00 +0100 hourly 1 http://wordpress.org/?v=3.3.1 By: Ewan http://www.mobileindustryreview.com/2008/09/230_quid_a_month_on_vodafone_and_191_arent_that_helpful.html/comment-page-1#comment-240965 Ewan Tue, 09 Sep 2008 12:22:21 +0000 http://www.smstextnews.com/?p=8940#comment-240965 This is excellent news, Steve!<br><br>2008/9/9 Disqus <> This is excellent news, Steve!

2008/9/9 Disqus <>

]]> By: thehotaisle http://www.mobileindustryreview.com/2008/09/230_quid_a_month_on_vodafone_and_191_arent_that_helpful.html/comment-page-1#comment-240964 thehotaisle Tue, 09 Sep 2008 12:03:52 +0000 http://www.smstextnews.com/?p=8940#comment-240964 Ewan,<br><br>Not sure how you did this but I had a very nice lady called Emma and her colleague Amy called me and they have re-established my confidence in Vodafone. All this whilst I was on my way to the US to watch the Open.<br><br>Great service<br><br>Steve Ewan,

Not sure how you did this but I had a very nice lady called Emma and her colleague Amy called me and they have re-established my confidence in Vodafone. All this whilst I was on my way to the US to watch the Open.

Great service

Steve

]]> By: Ewan @ MIR http://www.mobileindustryreview.com/2008/09/230_quid_a_month_on_vodafone_and_191_arent_that_helpful.html/comment-page-1#comment-234748 Ewan @ MIR Tue, 09 Sep 2008 07:22:21 +0000 http://www.smstextnews.com/?p=8940#comment-234748 This is excellent news, Steve!<br><br>2008/9/9 Disqus <> This is excellent news, Steve!

2008/9/9 Disqus <>

]]> By: thehotaisle http://www.mobileindustryreview.com/2008/09/230_quid_a_month_on_vodafone_and_191_arent_that_helpful.html/comment-page-1#comment-234747 thehotaisle Tue, 09 Sep 2008 07:03:52 +0000 http://www.smstextnews.com/?p=8940#comment-234747 Ewan,<br><br>Not sure how you did this but I had a very nice lady called Emma and her colleague Amy called me and they have re-established my confidence in Vodafone. All this whilst I was on my way to the US to watch the Open.<br><br>Great service<br><br>Steve Ewan,

Not sure how you did this but I had a very nice lady called Emma and her colleague Amy called me and they have re-established my confidence in Vodafone. All this whilst I was on my way to the US to watch the Open.

Great service

Steve

]]> By: smstextnews http://www.mobileindustryreview.com/2008/09/230_quid_a_month_on_vodafone_and_191_arent_that_helpful.html/comment-page-1#comment-229119 smstextnews Tue, 09 Sep 2008 06:22:21 +0000 http://www.smstextnews.com/?p=8940#comment-229119 This is excellent news, Steve!<br><br>2008/9/9 Disqus <> This is excellent news, Steve!

2008/9/9 Disqus <>

]]> By: thehotaisle http://www.mobileindustryreview.com/2008/09/230_quid_a_month_on_vodafone_and_191_arent_that_helpful.html/comment-page-1#comment-229116 thehotaisle Tue, 09 Sep 2008 06:03:52 +0000 http://www.smstextnews.com/?p=8940#comment-229116 Ewan,<br><br>Not sure how you did this but I had a very nice lady called Emma and her colleague Amy called me and they have re-established my confidence in Vodafone. All this whilst I was on my way to the US to watch the Open.<br><br>Great service<br><br>Steve Ewan,

Not sure how you did this but I had a very nice lady called Emma and her colleague Amy called me and they have re-established my confidence in Vodafone. All this whilst I was on my way to the US to watch the Open.

Great service

Steve

]]> By: thehotaisle http://www.mobileindustryreview.com/2008/09/230_quid_a_month_on_vodafone_and_191_arent_that_helpful.html/comment-page-1#comment-228848 thehotaisle Wed, 03 Sep 2008 05:22:33 +0000 http://www.smstextnews.com/?p=8940#comment-228848 Thanks Ewan,<br><br>I travel so much that getting time to deal with stuff like changing price plan is tight. When I do and the online system is unavailable (it always seems to be unavailable) then the call center hand me round like pass the parcel followed by a "can we call you back request" that is not completed. I almost suspect that Vodafone don't want me as a customer. <br><br>The recent price hike really annoyed me too. "The EU stopped us ripping you off on interchange so we are going to do it another way."<br><br>PS As well as having 4 contract and one PAYG Vodafone mobiles at home, I am the decision maker on which mobile vendor to use for our Blackberries, phones and 3G cards at work across 18 countries, and 11,000 staff.<br><br>Steve (from Frankfurt) Thanks Ewan,

I travel so much that getting time to deal with stuff like changing price plan is tight. When I do and the online system is unavailable (it always seems to be unavailable) then the call center hand me round like pass the parcel followed by a “can we call you back request” that is not completed. I almost suspect that Vodafone don't want me as a customer.

The recent price hike really annoyed me too. “The EU stopped us ripping you off on interchange so we are going to do it another way.”

PS As well as having 4 contract and one PAYG Vodafone mobiles at home, I am the decision maker on which mobile vendor to use for our Blackberries, phones and 3G cards at work across 18 countries, and 11,000 staff.

Steve (from Frankfurt)

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