http://www.mobileindustryreview.com/2008/09/next_generation_billing_2008_conference.html Daily news and opinion for 250,000 industry executives and mobile fanatics Mon, 13 Feb 2012 16:39:00 +0100 hourly 1 http://wordpress.org/?v=3.3.1 http://www.mobileindustryreview.com/2008/09/next_generation_billing_2008_conference.html/comment-page-1#comment-241738 sevendotzero Mon, 13 Oct 2008 16:25:17 +0000 http://www.smstextnews.com/?p=9338#comment-241738 Customer centric is about servicing your customer as a single entity & not as a bunch of separate products. When products are billed on multiple platforms it's generally very difficult to see the customer as a single entity & when you don't, you don't really understand your customers. Customer centric is about servicing your customer as a single entity & not as a bunch of separate products. When products are billed on multiple platforms it's generally very difficult to see the customer as a single entity & when you don't, you don't really understand your customers.

]]> http://www.mobileindustryreview.com/2008/09/next_generation_billing_2008_conference.html/comment-page-1#comment-233332 sevendotzero Mon, 13 Oct 2008 11:25:17 +0000 http://www.smstextnews.com/?p=9338#comment-233332 Customer centric is about servicing your customer as a single entity & not as a bunch of separate products. When products are billed on multiple platforms it's generally very difficult to see the customer as a single entity & when you don't, you don't really understand your customers. Customer centric is about servicing your customer as a single entity & not as a bunch of separate products. When products are billed on multiple platforms it's generally very difficult to see the customer as a single entity & when you don't, you don't really understand your customers.

]]> http://www.mobileindustryreview.com/2008/09/next_generation_billing_2008_conference.html/comment-page-1#comment-230159 sevendotzero Mon, 13 Oct 2008 10:25:17 +0000 http://www.smstextnews.com/?p=9338#comment-230159 Customer centric is about servicing your customer as a single entity & not as a bunch of separate products. When products are billed on multiple platforms it's generally very difficult to see the customer as a single entity & when you don't, you don't really understand your customers. Customer centric is about servicing your customer as a single entity & not as a bunch of separate products. When products are billed on multiple platforms it's generally very difficult to see the customer as a single entity & when you don't, you don't really understand your customers.

]]> http://www.mobileindustryreview.com/2008/09/next_generation_billing_2008_conference.html/comment-page-1#comment-229319 smstextnews Mon, 15 Sep 2008 13:51:37 +0000 http://www.smstextnews.com/?p=9338#comment-229319 What does customer-centric mean nowadays, Jonathan? D'ya mean it'll make sense to the customer? What does customer-centric mean nowadays, Jonathan? D'ya mean it'll make sense to the customer?

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