Comments on: Three WiFi / 3G Router: Crap

By: Alberto

Alberto — Thu, 16 Jul 2009 12:30:49 +0000

Hi Ben, thank you for your review, just got the D100 and tested it with my 3g connection, same results as you. The scenery is this: I have a laptop with the three usb key plugged in it, a tp-link access point connected to the laptop with a lan cable (the laptop is old and don't have wireless) and my pc with a tp-link dongle connected to the wlan. Download speed is good… 130/150 kB/sec. If the D100 is connected with the lan cable to the TP-LINK and the wireless dongle is still connected with the TP-LINK the speed is the same, if the tp-link is replaced with the d100 or i just switch to the D100 WLAN the download speed drops to 70kB/sec about. Tried different channels but the results are the same… maybe this router has just some firmware problem or what? best regards

By: Alberto

Alberto — Thu, 16 Jul 2009 06:30:49 +0000

By: booyaa

booyaa — Wed, 20 May 2009 15:51:24 +0000

what a shame its such a crap device it had so much promise. slower than using the dongle directly. not battery powered. http://is.gd/4H2e

[Original tweet, Topsy page]

By: booyaa

booyaa — Wed, 20 May 2009 10:51:24 +0000

what a shame its such a crap device it had so much promise. slower than using the dongle directly. not battery powered. http://is.gd/4H2e

By: George

George — Sat, 07 Feb 2009 21:19:52 +0000

I purchased a D100 and within an hour it had locked me out(my fault, I do like to fiddle), took it back to PCWorld and they exchanged it without batting an eyelid. After getting this one home and firing it up I went onto the MCAfee website to check it's speed and it registered an impressive 500 KbPS, without the router it was 60 KbPS. I am not up to speed on how fast this is in real world terms, but the D100 operates faster than my hardwire broadband connection at work. In conclusion, like every bit of new kit that hits the market, there will be lovers, haters and people with vested interests!

By: MarkRoberts

MarkRoberts — Wed, 31 Dec 2008 12:44:59 +0000

You should try a Cradlepoint Router :-

http://www.portablepowersolutions.com/routers.htm

Mark

By: Mark Roberts

Mark Roberts — Wed, 31 Dec 2008 12:32:38 +0000

You need a Cradlepoint Router see :- http://www.portablepowersolutions.com/routers.htm

By: Mark Roberts

Mark Roberts — Wed, 31 Dec 2008 12:32:20 +0000

You need to try a Cradlepoint Mobile router. there is a battery version available for true 'Mobile Broadband'.

Regards
Mark

By: MarkRoberts

MarkRoberts — Wed, 31 Dec 2008 11:44:59 +0000

You should try a Cradlepoint Router :-

http://www.portablepowersolutions.com/routers.htm

Mark

By: Jonas

Jonas — Wed, 26 Nov 2008 18:59:01 +0000

And the Dovado isnÂ´t locked to 3

By: Sam

Sam — Thu, 20 Nov 2008 07:30:55 +0000

If you didn't like that one, you'll like this one for sure. It's made by a company which specializes in these kinds of products, and doesn't cost you much either. Plus, you get excellent support. Sure, it doesn't have a battery, but you can always use it in a vehicle with a 12V cable. It supports over 30 different USB modems from brands like Huawei, Option, Novatel Wireless, ZTE, BandLuxe, etc......And, it also has cool features like automatic fail-over (backup), SMS mailbox, Connection Tracker, DynDNS, and what-have-you....

Have a look: http://www.dovado.com

Price-tag is like â‚¬99

By: Ben Smith

Ben Smith — Thu, 13 Nov 2008 11:22:25 +0000

Andreas, I'm afraid it went back. Can't recommend it – very poor.

By: andreas

andreas — Wed, 12 Nov 2008 18:57:56 +0000

Hi Ben
I would be glad to buy yours..
all my Brazilian friends love the d 100!
Greetings from Switzerland
andreas

By: andreas

andreas — Wed, 12 Nov 2008 18:52:58 +0000

Hi Ben
I would be happy to buy it from you.
my Brazilian friends all just love it!
Greetings from Switzerland
andreas

By: TrevorBennett

TrevorBennett — Tue, 28 Oct 2008 22:57:55 +0000

Hi Jim,

I'm hopeful that your router will arrive for you on Thursday, however the comment "They haven't a system in place to notify them and are relying on customers to call them or else they are assuming that people have received them!" worries me greatly.

What sort of shit way to run a company is that?

Despite claiming my cancellation under the 14 day policy I'm sure that something else will go wrong for me, how about not refunding the Â£35 router cost without a fight???

Best of luck again Jim,

Trev.

By: Jim Gilroy

Jim Gilroy — Tue, 28 Oct 2008 16:39:24 +0000

Hi Trev.

I spoke with Mike today on the 0870 270 0060 web sales shop number. I spoke with him last Friday on that number. (The other number I called yesterday has too many options.... and the woman didn't call me back. No surprise there!)

He told me that the routers were now back in stock and they were emailing the 'department' dealing with it to despatch to customers who hadn't received theirs.

They haven't a system in place to notify them and are relying on customers to call them or else they are assuming that people have received them!

I don't know what to believe, but I am now expecting delivery of mine this Thursday.
None of the people at Three seem to have any knowledge on their products either which concerns me; especially as I have spent a small fortune on calling 0870 numbers the past week to find out.

But the reason I have switched to 3 (from Orange) is like you stated, that they are more competitive with their data plans and products. Time will tell if I make any savings!

Jim

By: Ben Smith

Ben Smith — Mon, 27 Oct 2008 21:56:40 +0000

I used http://www.speedtest.net/ but also found real-world usage to broadly reflect the speeds it was reporting.

By: Kip Hakes

Kip Hakes — Mon, 27 Oct 2008 21:24:10 +0000

Ben – how did you test the speed? I'd like to see what mine is doing..

By: DanLane

DanLane — Mon, 27 Oct 2008 19:24:26 +0000

That's a shame

As I keep telling people, mobile operator staff should be forced to “buy” their company handsets and contracts via the normal channels so they can see first-hand how crap their customer service experience can be. I don't actually know of any UK operators that do this

By: TrevorBennett

TrevorBennett — Mon, 27 Oct 2008 18:33:16 +0000

Hi Jim,

Today I finally lost my temper with 3 sales. I too was told almost every day that it would be despacthed that day, only for it never to appear. Well today I spoke to someone who told me that she would call me bak by 5pm with a straight answer. At 5.10pm I phone back as no phone call was forthcoming, only to be told I was a liar! The lady changed her story to say she only said she would call back if there was any news to impart! What shit customer service.
Needless to say I have asked for a cancellation within my 14 days allowance. They will also refund the Â£35 for the router that never appeared.
This is a very sad day indeed as I have 4 current contracts with three, one laptop one, a mobile, a usb modem one and a skypephone S2 - all on contract. (Used for work)
So as a customer with 4 contracts trying to enter his 5th, what a shit way of treating me - I wont be leaving 3 as they are still the best for data based products, but what a sour ending to my router story.

By the way - they have no routers currently sat here in the UK, thats the reason none of us got ours. Why oh why did they keep telling me that they were sending me one out every day?
Answer - just bullshit the customer to get them off the phone.

If I want any extra contracts, in future I will use a three shop.

Trev.

By: Jim Gilroy

Jim Gilroy — Mon, 27 Oct 2008 16:32:21 +0000

I ordered and paid for mine online nearly two weeks ago and I still haven't received it!
When I last spoke to them Saturday (25th Oct) they said I should get it Monday. ''It's been sent packet post.''
I haven't, so Ive just called their web sales shop on 0870 333 1829 (option 2) cos 333 couldn't connect me and they are chasing it up and will call me later or tomorrow, 'cos ''I have been waiting a long time.'' Too right!
And reading the above Im also a little dissapointed to read its not rechargeable battery powered.
Oh well. At least I only forked out Â£34.99 for mine.

By: TrevorBennett

TrevorBennett — Sun, 26 Oct 2008 16:58:58 +0000

Hi All,

Is anyone else still waiting for their router to arrive? I ordered mine online and the usb modem arrived on Friday 17th but still on Router. Everytime I call them they say none in stock ready for distribution, only shop stock????

Has anyone got their router delivered that was ordered online?

VERY FRUSTRATING !!!!!!!!!!
PS - they were quick enough to take the money from my card.

Trevor.

By: Kip Hakes

Kip Hakes — Sun, 26 Oct 2008 16:29:04 +0000

Oh - I've put up an 'Unboxing' video on my blog for those who like that sorta thing..

http://kayceejayh.blogspot.com/2008/10/unboxing...

K

By: Ben Smith

Ben Smith — Fri, 24 Oct 2008 23:53:57 +0000

Yes – it's wireless in the same way my car is fuel-less as long as I don't want to use it…

By: worldofnokia

worldofnokia — Fri, 24 Oct 2008 22:38:44 +0000

interesting wording on the box… no landline…. no wires

What do they call the lead that connects from a power socket in the wall into the back to power it when there is no battery like they said it had?