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	<title>Comments on: My attitude defects laid bare</title>
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	<link>http://www.mobileindustryreview.com/2008/11/my_attitude_defects_laid_bare.html</link>
	<description>Daily news and opinion for 250,000 industry executives and mobile fanatics</description>
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		<title>By: James Whatley</title>
		<link>http://www.mobileindustryreview.com/2008/11/my_attitude_defects_laid_bare.html/comment-page-1#comment-243446</link>
		<dc:creator>James Whatley</dc:creator>
		<pubDate>Mon, 01 Dec 2008 00:47:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.mobileindustryreview.com/?p=11842#comment-243446</guid>
		<description>Y&#039;know, given the context, I&#039;m actually properly touched by the &#039;Getting a Whatley in&#039; comment. &lt;br&gt;&lt;br&gt;Best compliment I&#039;ve had all year. &lt;br&gt;&lt;br&gt;Cheers.</description>
		<content:encoded><![CDATA[<p>Y&#39;know, given the context, I&#39;m actually properly touched by the &#39;Getting a Whatley in&#39; comment. </p>
<p>Best compliment I&#39;ve had all year. </p>
<p>Cheers.</p>
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		<title>By: James Whatley</title>
		<link>http://www.mobileindustryreview.com/2008/11/my_attitude_defects_laid_bare.html/comment-page-1#comment-234616</link>
		<dc:creator>James Whatley</dc:creator>
		<pubDate>Sun, 30 Nov 2008 19:47:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.mobileindustryreview.com/?p=11842#comment-234616</guid>
		<description>Y&#039;know, given the context, I&#039;m actually properly touched by the &#039;Getting a Whatley in&#039; comment. &lt;br&gt;&lt;br&gt;Best compliment I&#039;ve had all year. &lt;br&gt;&lt;br&gt;Cheers.</description>
		<content:encoded><![CDATA[<p>Y&#39;know, given the context, I&#39;m actually properly touched by the &#39;Getting a Whatley in&#39; comment. </p>
<p>Best compliment I&#39;ve had all year. </p>
<p>Cheers.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: James Whatley</title>
		<link>http://www.mobileindustryreview.com/2008/11/my_attitude_defects_laid_bare.html/comment-page-1#comment-231989</link>
		<dc:creator>James Whatley</dc:creator>
		<pubDate>Sun, 30 Nov 2008 18:47:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.mobileindustryreview.com/?p=11842#comment-231989</guid>
		<description>Y&#039;know, given the context, I&#039;m actually properly touched by the &#039;Getting a Whatley in&#039; comment. &lt;br&gt;&lt;br&gt;Best compliment I&#039;ve had all year. &lt;br&gt;&lt;br&gt;Cheers.</description>
		<content:encoded><![CDATA[<p>Y&#39;know, given the context, I&#39;m actually properly touched by the &#39;Getting a Whatley in&#39; comment. </p>
<p>Best compliment I&#39;ve had all year. </p>
<p>Cheers.</p>
]]></content:encoded>
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	<item>
		<title>By: Ben Smith</title>
		<link>http://www.mobileindustryreview.com/2008/11/my_attitude_defects_laid_bare.html/comment-page-1#comment-231944</link>
		<dc:creator>Ben Smith</dc:creator>
		<pubDate>Fri, 28 Nov 2008 14:09:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.mobileindustryreview.com/?p=11842#comment-231944</guid>
		<description>The only kind of waffle we like is Belgian.  With cream.</description>
		<content:encoded><![CDATA[<p>The only kind of waffle we like is Belgian.  With cream.</p>
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		<title>By: Mike42</title>
		<link>http://www.mobileindustryreview.com/2008/11/my_attitude_defects_laid_bare.html/comment-page-1#comment-231943</link>
		<dc:creator>Mike42</dc:creator>
		<pubDate>Fri, 28 Nov 2008 13:55:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.mobileindustryreview.com/?p=11842#comment-231943</guid>
		<description>I think Ewan&#039;s take on this addresses the salient point: This guy thought bagging Skype&#039;s attitude during a major outage was not appropriate. Actually, it was completely appropriate, and I&#039;d reckon 99.999% of MIR readers agree. We are realistic about services - particularly 2.0 ones, which I lump Skype into, right or wrong - not having carrier-grade reliability. What we DO expect is that when things do go belly-up, they are a lot more forthcoming with the kind of reassurance that they are working their asses off to put it right. Call it getting a Whatley in. Someone who can read the zeitgeist, pick the words and get them out in real-time, across multiple media. &lt;br&gt;&lt;br&gt;Skype clearly dropped the ball here. Ewan called them on it. Skype promote themselves as a business solution. Even though they disclaim their way out of getting sued (all Telcos do actually) that still doesn&#039;t excuse poor comms in a time of outage.&lt;br&gt;&lt;br&gt;The irony of this line &quot;I would much rather a company talk real with me. Rather than some PR guy blow smoke up my ass. No matter what is going on&quot; is just superb, given the MIR team&#039;s almost single-handed campaign to rid the mobile industry of PR waffle and spin.&lt;br&gt;&lt;br&gt;/m</description>
		<content:encoded><![CDATA[<p>I think Ewan&#39;s take on this addresses the salient point: This guy thought bagging Skype&#39;s attitude during a major outage was not appropriate. Actually, it was completely appropriate, and I&#39;d reckon 99.999% of MIR readers agree. We are realistic about services &#8211; particularly 2.0 ones, which I lump Skype into, right or wrong &#8211; not having carrier-grade reliability. What we DO expect is that when things do go belly-up, they are a lot more forthcoming with the kind of reassurance that they are working their asses off to put it right. Call it getting a Whatley in. Someone who can read the zeitgeist, pick the words and get them out in real-time, across multiple media. </p>
<p>Skype clearly dropped the ball here. Ewan called them on it. Skype promote themselves as a business solution. Even though they disclaim their way out of getting sued (all Telcos do actually) that still doesn&#39;t excuse poor comms in a time of outage.</p>
<p>The irony of this line &#8220;I would much rather a company talk real with me. Rather than some PR guy blow smoke up my ass. No matter what is going on&#8221; is just superb, given the MIR team&#39;s almost single-handed campaign to rid the mobile industry of PR waffle and spin.</p>
<p>/m</p>
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		<title>By: Ewan @ MIR</title>
		<link>http://www.mobileindustryreview.com/2008/11/my_attitude_defects_laid_bare.html/comment-page-1#comment-231938</link>
		<dc:creator>Ewan @ MIR</dc:creator>
		<pubDate>Fri, 28 Nov 2008 09:20:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.mobileindustryreview.com/?p=11842#comment-231938</guid>
		<description>Deary me Sam, there&#039;s no need for sighing.  My ego, you may rest assured, is supremely healthy.  Now and again I pull out the odd critical one and publish it right there on the frontpage for all to see.  You could have got it from the comment feed but, heck, I thought it deserved a full frontal.  I&#039;m not too sure if I should publish yours on to the frontpage though Sam.  What d&#039;ya think?</description>
		<content:encoded><![CDATA[<p>Deary me Sam, there&#39;s no need for sighing.  My ego, you may rest assured, is supremely healthy.  Now and again I pull out the odd critical one and publish it right there on the frontpage for all to see.  You could have got it from the comment feed but, heck, I thought it deserved a full frontal.  I&#39;m not too sure if I should publish yours on to the frontpage though Sam.  What d&#39;ya think?</p>
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		<title>By: Sam</title>
		<link>http://www.mobileindustryreview.com/2008/11/my_attitude_defects_laid_bare.html/comment-page-1#comment-231937</link>
		<dc:creator>Sam</dc:creator>
		<pubDate>Fri, 28 Nov 2008 09:10:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.mobileindustryreview.com/?p=11842#comment-231937</guid>
		<description>*sigh*  &lt;br&gt;&lt;br&gt;You do seem very sensitive to criticism. This isn&#039;t the first time that you have responded to a negative comment with an article. Is your ego really that fragile that you have react to every troll? It undermines the site for one thing- it&#039;s hard to take it seriously when it contains articles like this. Do yourself- and the site- a favour and indulge your petulance in private.</description>
		<content:encoded><![CDATA[<p>*sigh*  </p>
<p>You do seem very sensitive to criticism. This isn&#39;t the first time that you have responded to a negative comment with an article. Is your ego really that fragile that you have react to every troll? It undermines the site for one thing- it&#39;s hard to take it seriously when it contains articles like this. Do yourself- and the site- a favour and indulge your petulance in private.</p>
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