3UK ‘e-bill’ text message notification FAIL | Mobile Industry Review

3UK ‘e-bill’ text message notification FAIL

Published by Ewan on Thursday 29th January 2009, 11:16 View Comments | Filed under: Three

Stephen Davies isn’t that impressed with 3UK this morning. Have a read of his Twitter message:

Three Mobile ‘e-bills’ FAIL. Text message with link to mobile site diverts to Three regular site. Can’t login from phone. Pointless.

Wholly pointless particularly if you’re using a dumb handset that can’t even display regular webpages properly.

Who at 3UK dreamt this one up?

Tags: 3UK, e-bill, fail, notification, Text Message

squawkBOX

I'm also guessing if the handset was on wifi mode, this would have prevented it from accessing the Planet 3 version of My3.

For example, if you are using 3G connection and go to mobile.three.co.uk, that will take you to Planet 3. If you are using wifi and connect to mobile.three.co.uk, it will take you to 3's homepage.

Maybe the issue above was the case?

Neil

This is a bit of an oversight alright. However any competant user will have figured they can access their latest bill through the "My3" section on their handset.

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