Comments on: Going shopping at the Nokia Ovi Store: Dire http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html Daily news and opinion for 250,000 industry executives and mobile fanatics Wed, 15 Feb 2012 15:14:00 +0100 hourly 1 http://wordpress.org/?v=3.3.1 By: Rupert GA http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-246088 Rupert GA Tue, 27 Oct 2009 17:18:45 +0000 http://www.mobileindustryreview.com/?p=17097#comment-246088 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">INDEED! RT <a href="http://topsy.com/twitter/aremadeofthis">@aremadeofthis</a>: Going shopping at the Nokia Ovi Store: Dire http://bit.ly/3GVSs1 It keeps on getting better! :)</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/mobilista/status/5205679683">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> INDEED! RT @aremadeofthis: Going shopping at the Nokia Ovi Store: Dire http://bit.ly/3GVSs1 It keeps on getting better! :)

[Original tweet, Topsy page]

]]> By: Russell Sese http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-246089 Russell Sese Tue, 27 Oct 2009 17:16:48 +0000 http://www.mobileindustryreview.com/?p=17097#comment-246089 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Going shopping at the Nokia Ovi Store: Dire http://bit.ly/3GVSs1 It keeps on getting better! :)</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/aremadeofthis/status/5205633303">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> Going shopping at the Nokia Ovi Store: Dire http://bit.ly/3GVSs1 It keeps on getting better! :)

[Original tweet, Topsy page]

]]> By: Rupert GA http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-246603 Rupert GA Tue, 27 Oct 2009 12:18:45 +0000 http://www.mobileindustryreview.com/?p=17097#comment-246603 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">INDEED! RT <a href="http://topsy.com/twitter/aremadeofthis">@aremadeofthis</a>: Going shopping at the Nokia Ovi Store: Dire http://bit.ly/3GVSs1 It keeps on getting better! :)</span></span> INDEED! RT @aremadeofthis: Going shopping at the Nokia Ovi Store: Dire http://bit.ly/3GVSs1 It keeps on getting better! :)

]]> By: Russell Sese http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-246670 Russell Sese Tue, 27 Oct 2009 12:16:48 +0000 http://www.mobileindustryreview.com/?p=17097#comment-246670 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Going shopping at the Nokia Ovi Store: Dire http://bit.ly/3GVSs1 It keeps on getting better! :)</span></span> Going shopping at the Nokia Ovi Store: Dire http://bit.ly/3GVSs1 It keeps on getting better! :)

]]> By: Alice Faucher http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-246026 Alice Faucher Sun, 25 Oct 2009 15:57:46 +0000 http://www.mobileindustryreview.com/?p=17097#comment-246026 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">[Ouch!] Going shopping at the Nokia Ovi Store: Dire http://bit.ly/2c5wBJ Not one for Nokia fans</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/alicefaucher/status/5149345329">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> [Ouch!] Going shopping at the Nokia Ovi Store: Dire http://bit.ly/2c5wBJ Not one for Nokia fans

[Original tweet, Topsy page]

]]> By: Alice Faucher http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-247025 Alice Faucher Sun, 25 Oct 2009 10:57:46 +0000 http://www.mobileindustryreview.com/?p=17097#comment-247025 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">[Ouch!] Going shopping at the Nokia Ovi Store: Dire http://bit.ly/2c5wBJ Not one for Nokia fans</span></span> [Ouch!] Going shopping at the Nokia Ovi Store: Dire http://bit.ly/2c5wBJ Not one for Nokia fans

]]> By: ianhomer http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-246248 ianhomer Fri, 23 Oct 2009 13:05:05 +0000 http://www.mobileindustryreview.com/?p=17097#comment-246248 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Going shopping at the Nokia Ovi Store: Dire http://bit.ly/1ZvcFH</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/ianhomer/status/5095006140">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> Going shopping at the Nokia Ovi Store: Dire http://bit.ly/1ZvcFH

[Original tweet, Topsy page]

]]> By: Ian Homer http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-245098 Ian Homer Fri, 23 Oct 2009 12:05:05 +0000 http://www.mobileindustryreview.com/?p=17097#comment-245098 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Going shopping at the Nokia Ovi Store: Dire http://bit.ly/1ZvcFH</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/ianhomer/status/5095006140">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> Going shopping at the Nokia Ovi Store: Dire http://bit.ly/1ZvcFH

[Original tweet, Topsy page]

]]> By: Ian Homer http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-247068 Ian Homer Fri, 23 Oct 2009 07:05:05 +0000 http://www.mobileindustryreview.com/?p=17097#comment-247068 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Going shopping at the Nokia Ovi Store: Dire http://bit.ly/1ZvcFH</span></span> Going shopping at the Nokia Ovi Store: Dire http://bit.ly/1ZvcFH

]]> By: Cary D Conover http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240985 Cary D Conover Thu, 22 Oct 2009 23:24:21 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240985 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">RT <a href="http://topsy.com/twitter/Greystripe">@Greystripe</a>: Poking fun at Nokia/Ovi is funny but vry sad http://bit.ly/f0Gnf Time 4 the java/symbian ecosystem 2 step up. I fully agree</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/carydc/status/5082534173">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> RT @Greystripe: Poking fun at Nokia/Ovi is funny but vry sad http://bit.ly/f0Gnf Time 4 the java/symbian ecosystem 2 step up. I fully agree

[Original tweet, Topsy page]

]]> By: Ewan http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240622 Ewan Thu, 22 Oct 2009 22:44:03 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240622 Totally agree with you Ben Totally agree with you Ben

]]> By: Ben Smith http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240621 Ben Smith Thu, 22 Oct 2009 22:32:47 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240621 Yes we are reading(!) ...and yes we have spoken to a number of Nokia people about this. However, it's not them this video is aimed at. It's for regular consumers who need to know that we have never had a customer service issue successfully resolved via the standard route.<br><br>Nokia don't need to be told the OVI experience is below-par... they already know.<br><br>We could probably do more in chasing someone appropriate down via their PR dept and providing detailed info on these specific problems, but - frankly - why should we? I prefer to give my consulting time to my paying clients. Yes we are reading(!) …and yes we have spoken to a number of Nokia people about this. However, it's not them this video is aimed at. It's for regular consumers who need to know that we have never had a customer service issue successfully resolved via the standard route.

Nokia don't need to be told the OVI experience is below-par… they already know.

We could probably do more in chasing someone appropriate down via their PR dept and providing detailed info on these specific problems, but – frankly – why should we? I prefer to give my consulting time to my paying clients.

]]> By: Michael Chang http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240611 Michael Chang Thu, 22 Oct 2009 21:04:04 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240611 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Poking fun at Nokia/Ovi is funny but VERY sad at the same time http://bit.ly/f0Gnf Time for the java/symbian ecosystem to step up.</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/greystripe/status/5079325071">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> Poking fun at Nokia/Ovi is funny but VERY sad at the same time http://bit.ly/f0Gnf Time for the java/symbian ecosystem to step up.

[Original tweet, Topsy page]

]]> By: Andrew Steven http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240612 Andrew Steven Thu, 22 Oct 2009 20:59:03 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240612 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">was briefly involved in the Ovi store project (wasn&<a href="http://topsy.com/s?q=%2339">#39</a>;t chosen for bad reasons) - love this on the user experience http://bit.ly/f0Gnf</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/every1nose/status/5079209938">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> was briefly involved in the Ovi store project (wasn&#39;t chosen for bad reasons) – love this on the user experience http://bit.ly/f0Gnf

[Original tweet, Topsy page]

]]> By: Ewan http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240623 Ewan Thu, 22 Oct 2009 18:08:57 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240623 I suspect they're reading Alex -- whether or not they're taking any action... well... we shall see I suspect they're reading Alex — whether or not they're taking any action… well… we shall see

]]> By: Alex Kerr http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240620 Alex Kerr Thu, 22 Oct 2009 18:07:06 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240620 Yeah, I think the Ovi Store experience is indefensible really isn't it?<br><br>But it's no use shouting in the darkness. I sincerely hope "the talented Mr Ben Smith over at The Really Mobile Project" has made Nokia aware of these specific experiences (and I don't mean via the obviously failing support line). Because you guys are all really well connected aren't you so you must have an inside line to the biggest mobile manufacturer on the planet, right? ;-)<br><br>Great :) Yeah, I think the Ovi Store experience is indefensible really isn't it?

But it's no use shouting in the darkness. I sincerely hope “the talented Mr Ben Smith over at The Really Mobile Project” has made Nokia aware of these specific experiences (and I don't mean via the obviously failing support line). Because you guys are all really well connected aren't you so you must have an inside line to the biggest mobile manufacturer on the planet, right? ;-)

Great :)

]]> By: Cary D Conover http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240610 Cary D Conover Thu, 22 Oct 2009 17:24:21 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240610 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">RT <a href="http://topsy.com/twitter/Greystripe">@Greystripe</a>: Poking fun at Nokia/Ovi is funny but vry sad http://bit.ly/f0Gnf Time 4 the java/symbian ecosystem 2 step up. I fully agree</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/carydc/status/5082534173">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> RT @Greystripe: Poking fun at Nokia/Ovi is funny but vry sad http://bit.ly/f0Gnf Time 4 the java/symbian ecosystem 2 step up. I fully agree

[Original tweet, Topsy page]

]]> By: Ewan http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240539 Ewan Thu, 22 Oct 2009 16:44:03 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240539 Totally agree with you Ben Totally agree with you Ben

]]> By: Ben Smith http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240538 Ben Smith Thu, 22 Oct 2009 16:32:47 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240538 Yes we are reading(!) ...and yes we have spoken to a number of Nokia people about this. However, it's not them this video is aimed at. It's for regular consumers who need to know that we have never had a customer service issue successfully resolved via the standard route.<br><br>Nokia don't need to be told the OVI experience is below-par... they already know.<br><br>We could probably do more in chasing someone appropriate down via their PR dept and providing detailed info on these specific problems, but - frankly - why should we? I prefer to give my consulting time to my paying clients. Yes we are reading(!) …and yes we have spoken to a number of Nokia people about this. However, it's not them this video is aimed at. It's for regular consumers who need to know that we have never had a customer service issue successfully resolved via the standard route.

Nokia don't need to be told the OVI experience is below-par… they already know.

We could probably do more in chasing someone appropriate down via their PR dept and providing detailed info on these specific problems, but – frankly – why should we? I prefer to give my consulting time to my paying clients.

]]> By: Michael Chang http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-247328 Michael Chang Thu, 22 Oct 2009 16:04:04 +0000 http://www.mobileindustryreview.com/?p=17097#comment-247328 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Poking fun at Nokia/Ovi is funny but VERY sad at the same time http://bit.ly/f0Gnf Time for the java/symbian ecosystem to step up.</span></span> Poking fun at Nokia/Ovi is funny but VERY sad at the same time http://bit.ly/f0Gnf Time for the java/symbian ecosystem to step up.

]]> By: Andrew Steven http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-247515 Andrew Steven Thu, 22 Oct 2009 15:59:03 +0000 http://www.mobileindustryreview.com/?p=17097#comment-247515 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">was briefly involved in the Ovi store project (wasn&<a href="http://topsy.com/s?q=%2339">#39</a>;t chosen for bad reasons) - love this on the user experience http://bit.ly/f0Gnf</span></span> was briefly involved in the Ovi store project (wasn&#39;t chosen for bad reasons) – love this on the user experience http://bit.ly/f0Gnf

]]> By: Gordon Tant http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240613 Gordon Tant Thu, 22 Oct 2009 12:54:46 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240613 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">"Going shopping at the Nokia Ovi Store: Dire" - http://is.gd/4vLLd</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/gt_p/status/5068401321">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> "Going shopping at the Nokia Ovi Store: Dire" – http://is.gd/4vLLd

[Original tweet, Topsy page]

]]> By: Ewan http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240533 Ewan Thu, 22 Oct 2009 12:08:57 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240533 I suspect they're reading Alex -- whether or not they're taking any action... well... we shall see I suspect they're reading Alex — whether or not they're taking any action… well… we shall see

]]> By: Alex Kerr http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240531 Alex Kerr Thu, 22 Oct 2009 12:07:06 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240531 Yeah, I think the Ovi Store experience is indefensible really isn't it?<br><br>But it's no use shouting in the darkness. I sincerely hope "the talented Mr Ben Smith over at The Really Mobile Project" has made Nokia aware of these specific experiences (and I don't mean via the obviously failing support line). Because you guys are all really well connected aren't you so you must have an inside line to the biggest mobile manufacturer on the planet, right? ;-)<br><br>Great :) Yeah, I think the Ovi Store experience is indefensible really isn't it?

But it's no use shouting in the darkness. I sincerely hope “the talented Mr Ben Smith over at The Really Mobile Project” has made Nokia aware of these specific experiences (and I don't mean via the obviously failing support line). Because you guys are all really well connected aren't you so you must have an inside line to the biggest mobile manufacturer on the planet, right? ;-)

Great :)

]]> By: Javier Foncillas http://www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html/comment-page-1#comment-240614 Javier Foncillas Thu, 22 Oct 2009 10:24:32 +0000 http://www.mobileindustryreview.com/?p=17097#comment-240614 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">OVI Shopping! http://bit.ly/3GVSs1</span> <div class="topsy_trackback_links">[<a href="http://twitter.com/javifon/status/5066182551">Original tweet</a>, <a href="http://topsy.com/tb/www.mobileindustryreview.com/2009/10/going-shopping-at-the-nokia-ovi-store-dire.html">Topsy page</a>]</div></span> OVI Shopping! http://bit.ly/3GVSs1

[Original tweet, Topsy page]

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