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Nokia Siemens Networks accuses me of bias against Nokia

Published by Ewan on Friday 23rd October 2009, 02:44 Comments | Filed under: nokia

I was quite surprised this evening to receive a critical response from Reda El Khayyat from Nokia Siemens Networks accusing me of bias toward against Nokia.

You can read the comment here. I clicked through from Reda’s comment to his website and found his CV — which states that he’s the UK and Ireland Cost Manager for Nokia Siemens Networks.

I thought I should respond to Reda’s assertion of bias toward Nokia with an explanation.

Reda formlated his assertion by reading through the last 7 Nokia related posts (he even helpfully listed them in his comment). The last 7 have contained some amount of Nokia critique.

Alas Reda didn’t read on. If he did, he’d have found this post:

Absolutely blown away by the N900

That’s actually the highest trafficked post this month on the site — with thousands from Nokia’s own intranet flocking to have a read. As you might have guessed it’s rather positive.

Perhaps it’s time for a clarification of the Mobile Industry Review position on Nokia: Frustrated fanatic. Frustrated enough to tell-it-like-I-see-it, rather than sit and hope.

Indeed Reda, if you’d had a look around the site — or read some of the posts you listed — you’d have learnt that I recently invested £630 in a new 3UK contract replete with a stunning Nokia N86.

You’d also have noted that — on our Youtube channel alone this month — we’ve had 45,000 views of our thoroughly excited N900 videos. We host our own HD videos on Mobile Developer TV and Mobile Industry Review too (with Youtube being just one outlet) — so adding all the views and embeds up from there too, we’ve had just over a quarter of a million folk watch me gushing like a child over the N900 in the last 10 days or so.

So I’m not biased toward Nokia. I’m not operating some secret nail-Nokia agenda. I write as I feel here on Mobile Industry Review, Reda.

Thanks for taking the time to write Reda and good morning to everyone at Nokia Siemens Networks.

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This entry was posted on Friday, October 23rd, 2009 at 2:44 am and is filed under nokia. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

  • salimfadhley
    Do you think that S60 has got so crap because all their good / ambitious engineers were brought over to the Mameo project?

    It's winter now in Finland... that means they spend a lot of time indoors coding. Let's hope that something truly spectacular emerges by next summer.
  • dansumption
    Bit confused here - you say you've been accused of bias *toward* Nokia, but it sounds from the article as though you've actually been accused of bias *against* Nokia.
  • Woops Dan you're absolutely right -- I was trying to keep the headline as short as possible. I'll make the changes.
  • You must be really desperate and losing a lot of readers if you take the extreme measure of looking up when I'm working and insinuating that I was speaking on behalf of my company.
    Ok, let me explain something very clear (hopefully this is my last comment before I say goodbye for good at this website), my previous response was signed as "Reda" not Nokia Siemens Network nor did I say that I spoke on their behalf.
    Again, without sounding patronising, i would suggest to read this page http://en.wikipedia.org/wiki/Credibility and just to avoid any misunderstanding I'm again NOT speaking on behalf of NSN.

    -Reda
  • Thanks for making that clear, Reda
  • I really don't want to be the guy who says *adopts adenoidal voice* "when oh when will companies learn to handle social media more intelligently" because that guy always gets beat up behind the bike sheds (and rightly so), but what I will say is that it's a particular shame in this case, as Nokia are generally doing their own outreach stuff so well. You and I both know how integrated Nokia's Social Media team are now, gaining bloggers and our dastardly sort far better access to Nokia execs and the company's internal mechanisms than it seems many analysts and "mainstream" press have. Then someone comes along, takes offence, and while Reda does point out (after the initial post, admittedly) that he's not talking as a Nokia Siemens Networks employee, the fact he links to his blog (and, thus, his resume) does make you draw the connection in your own mind.

    Now, I think you also deserve a little bit of a spanking too Ewan, as while Reda could have made things clear in his first comment just who his employer is - just as he does in the sidebar on his site - your "I'm always delighted to hear from Nokia Siemens Networks" reply does come across as somewhat snide. I'm guessing you wanted to make it clear to people who might read Reda's comment but not click through to his blog exactly what his background is, but maybe I might've done it a slightly different way :)
  • I'm clear now that Reda's not necessarily speaking on behalf of his employer!
  • Mark_Tynan
    Is this going off point? I mean Reda points out who he works for and could have stated, as other posters have, that his views are his own etc.

    Anyway, the point for me is that while Nokia is trying to be all things to all people (and there's no harm in that), it really needs to make its facilities to deploy software as good as apples. Do that and I'm happy.

    Apple seems to one thing at a time correctly while Nokia goes off in a lot of different tangents and it doesn't seem to gel as well as it could.

    In my opinion the first thing I would do is make the Ovi store work as well as iPhone app store. I would make it my top priority and instantly I add a huge revenue stream, more customers, more developers and everyones a winner.

    I wonder how big the development team is on this is?
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