Who’s the arse using his phone for directions? Me!

I was on Chiswick High Street today trying to find a cash point that worked.

Eventually I found the Natwest and managed to obtain some cash and as I departed the bank, a chap stopped me on the street. He was wearing a Tesco supermarket jacket.

“Excuse me, mate,” he said. I turned round.

“Do you know where Cromwell Street is?” he asked, brandishing an envelope with a series of directions scribbled on the back.

“Errrrr,” I said. That’s the standard first-response from most people in the UK. I didn’t want to disappoint.

I thought hard.

Cromwell Street.

No.

“No, sorry…” I said. The chap made to turn. “But wait!” I exclaimed, “Let me just check for you.”

I whipped out my Blackberry.

“Google Maps,” I said, nodding at the chap.

He looked vaguely impressed.

My Bold fired up Google Maps and I looked on with delighted expectation as the handset found my location and began to swiftly display Chiswick High Road on the map, complete with a flashing blue dot.

Brilliance.

“So, Cromwell Road is it?” I say to the chap.

He nods.

I hit search and I type in Cromwell Road…

“Just a moment,” I say, watching the data-cursor thing at the top right of the Blackberry shoot back and forward, indicating something was happening.

I smiled as I saw one of the Google Map squares appear on screen.

“Just a momennnnnnnnnnttttttt,” I say, stretching the words as long as is possible, whilst I wait for the sodding 3G data connection to perform.

The chap and I stand there.

People go about their business.

I start to think, “This is bollocks.”

20 seconds went by.

“It’s… er….” I say, feeling like a total cock.

Goodness knows what this guy is thinking. All he wanted was a simple binary answer. If my answer was ‘yes’, then he’d also have hoped to get some kind of directions. He’d have been content with a ‘no’. Because he could have asked somebody else.

Unfortunately he selected me.

45 seconds later, after quietly swearing profusely at my Blackberry and my BOLLOCKS Vodafone connection, I apologised to the chap and said, “I think it might be up that way.”

He thanked me — I’m not sure what for — and walked off.

Gahhhh. How annoying!

  • MarkW
    I think that neatly sums up the fact that most technology is great to play with, but when you *really* need it you can be sure that nine times out of ten *something* about it will let you down. Maybe it's just me, but I reckon this happens far too often. Doesn't bode well at all for Normob adoption. One failed attempt with a device or app and they're likely to bail - forever.
  • yeah.... :| Sometimes I still feel like I'm back in 2005 hugging GPRS a lot.
  • Name
    great example of the gap between promise and reality. Hence the disclaimed on those iphone ads about not being in real time??!!!
  • Jakdaw
    Was the technology really the problem here?

    With a paper map, Google maps, etc and a good knowledge of the area I still can't work out where this chap was trying to get to. Was he looking for the A4? (which becomes Cromwell Road about 4 miles east - in Earls Court) or Cromwell Street - 5 miles west in Hounslow?

    If your Blackberry had worked perfectly would you have trusted it enough to confidently tell the guy that there was no road nearby named Cromwell Road/Street?
  • I could see one square on my device that highlighted Cromwell Road... and I suspected the A4 led on to that... but couldn't tell him for sure.

    Definitely some element of user error too.
  • nacho
    Classic!!! It happens in the best families ;-). It has happened to me a couple of times and my nine year old daughter has been v unimpressed when I try to find my way around Clapham. I have to say that my HTC did impress a Sao Paulo taxi driver when I managed to get better driving and walking directions in googlemaps for him. My boss was also impressed ;-)
  • Ha! Should have used Nokia Maps - at least that way the whole of the UK is preloaded 8-)

    You see, Nokia Maps DOES have its advantages!!!
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