Congratulations to all my colleagues at Nationwide Building Society, the world’s largest mutual society. In my capacity as Nationwide’s Group Head of Digital Capabilities, I went along to the UXUK Awards this evening, hosted on Microsoft’s huge London Victoria campus. Nationwide was shortlisted for the “Best Innovation” category, but also had an interest in the “Best […]
Author Archive | Ewan
Sometimes I really do despair with the state of the mobile experience here in the UK. This evening I’ve been in Swindon and then in and out of London. Something must be going on with all the networks. Or maybe I got out of the wrong side of bed and ended up carrying around a […]
Do you remember the good old days when you could: 1. Write a text message to a friend and hit ‘send’, safe in the knowledge that it would be transmitted without any further action? If your BlackBerry didn’t have signal at that precise moment, the message would be queued and then sent when signal was […]
Five minutes was all it took to exit the relationship with Vodafone. I phoned up on Sunday and said I’d like to either renegotiate or get my PAC number. She immediately transferred me through to the right team, no messing around. Within a few moments I’d adjusted my wife’s mobile number to £13.50 per month. […]
I was having a read of the Citymapper app update notes and came across the reference to a watch. Could be Apple Watch. Or just a version for Android Wear. Either way I would like to see an implementation of Citymapper on a watch. I love Citymapper for getting around London easily. And as I […]
I made a classic mistake on Friday night when I was sorting out the new iPhones for myself and my wife. Two iPhone 6 devices arrived on Friday morning and then late into the evening I decided to get them setup. I backed up my wife’s iPhone 5S and then my own iPhone 5S. And […]
I really don’t have any time for the standard rubbish registration systems at receptions. I recognise the importance and the need for such a process. I’d just like it to be as elegant as possible. Enter Envoy. I really like the look of this. Check the service out at signwithenvoy.com.
I came across this rather interesting release from the team at ParcelHero detailing one of those critical issues that we don’t tend to consider much at all, especially when we’re busy obsessing over the precise arrival of our gorgeous new device. If you think about the average delivery guy making, let’s say, 50 deliveries a day on […]
You have to laugh. If you don’t, the only alternative is tears of utter despair. Have a read… It is understood that EE, O2 and Vodafone have been unable to agree on how Weve’s standard mobile wallet should operate since it was announced six months ago, however. They have now effectively scrapped the joint project, […]
The FT is reporting that it’s more or less game over for Phones 4U: Phones 4U, the British retailer founded by entrepreneur John Caudwell that has spent most of last decade in private equity hands, has gone into administration. The company, which is owned by London buyout house BC Partners and employs 5,596 people, said […]
We’ve just under 2 hours before the Apple keynote starts. Will you be watching? The link you need is www.apple.com/live.
I logged into the web version of Amazon yesterday and was greeted by this take over screen: It’s the promo for the UK version of the Amazon Fire Phone, exclusively available on O2. If you choose the lowest £13/month tariff (24-months) on the always helpful O2 Refresh plan, then the Fire Phone will cost £399. […]