Archive for the ‘Ben Harvey’ Category

Ben Harvey Misses The Mark

Friday, November 16th, 2007

They say that the secret to great wealth is to sell cheaply to many. However, like a lot of things ‘they” say, this is total bollocks. It is rather better, after all, if you’re a salesman, to sell one Rolls Royce a month as opposed to one South-Bank hot-dog an hour.

A word on those things, by the way – a microbiologist friend of mine reports that a student of his analysed one of the pork-tubes once (in order to further his despicable vegetarian agenda with quasi-scientific black propaganda, but this pushing it, for digressions, even for me). He found out that it was mostly trotter, and those bits of it that weren’t trotter were cartilage, and the whole thing would – in terms of the damage it would do to someone foolish enough to try & digest it – have about the same effect as injecting a syringeful of suet directly into your neck. But apparently the onions are OK.

That same student never, as far as I know, got around to researching the effects of trying to inject a Rolls Royce into someone’s artery but the financial comparison stands even if the nutritional comparison doesn’t; it’s hard enough to get a punter to part with their hard-borrowed cash in any event, so if you’ve managed to con them into reaching for their wallet you might as well get them to hand over £lots instead of £little.

Rather like upping the bets in poker, though, you do have to do this in increments, otherwise you’ll scare them right off and you won’t get a dime. Charging £269 for an iPhone, for example.

Now, I have – in previous columns – stated quite clearly and deliberately that I am no economist. I do not pretend to have any grip on pricing-strategies, or any deep, Zennish comprehension of the market, and the only instinct that I have for money is my strange ability to jump out of the way before the metal cage clangs down around the cashpoint I was attempting to use half a second previously (a word to my bank – you’ll never take me alive).

As such I do not presume to tell the world anything about finance, since that would be rather like Gordon Ramsey giving a lecture to a Tourettes support-group. As the great philosopher Dylan once said, though, you don’t need to be a weatherman to know which way the wind blows. And I know that you measure wind on the Beaufort Scale, but I have no idea how you measure the desperation of O2 salespeople. The ‘we’re f*cked” scale, perhaps, or possibly the ‘can I use that noose after you’re done with it” scale.

Ironic, isn’t it. You can imagine their finance guys looking at the total number of iPhones sold on the first day and saying: ‘Oh. Two.”

Again, I am no businessman. But, opening night at the O2 store in my city and there were twelve staff in the store itself and another outside, hawking out flyers. And how many customers were there inside? Three. One of them was me. The other was my friend Al, rather cruelly winding up the salesman about the data-rates. I recognised the look in the salesman’s eyes – it reminded me of myself, when I approach a girl in a bar and she doesn’t immediately mace me; it’s that mix of unbelieving hope, mixed with the knowledge it’s almost certainly a wind-up.

The third customer, by the way, was just asking how he could put a tenner on his credit. We left him surrounded by five staff trying to incite him into spending £259 more than he wanted to, all of them with an always-be-closing attitude that you only normally see on Foxtons staff or $cientologists.

Poor man. I don’t think he got out of there alive.

Anyway, what’s the solution for O2? Well, there isn’t one. They’ve dropped their trousers & grabbed their ankles in return for Apple granting them exclusivity and now they’re finding that the relationship, like all bum-love, isn’t actually likely to bear fruit. It’s not the iPhone’s fault – we’ve all felt the strange stirrings of love for that delectable little creature, memory qualms aside – but avarice has derailed what could have been a quite beautiful & total & instant domination of this country. Whether Apple are to blame by too high an RRP or whether O2 & CW are being too possessive with the contracts is up for debate but instead of selling cheaply to many – or indeed selling dearly to few – it’s been pitched bang-slap in no-man’s land. And the momentum, the hype, is leeching out & dying on its arse as we speak. In a week or a month nothing will have changed except that the excitement & novelty value will have atrophied. And in a month it’ll be Christmas, which, I think, isn’t going to be a very jolly one for a certain network.

So it’s not the end of the world, it’s just a missed opportunity. We’re all going to get one, but the point is that we should all have them right bloody now. The only negative effects it’ll really have will be those relating to the delays further down the line; say what you want about the device, what it will do, its real blessing, is to up the game of every other network, every other manufacturer and – more importantly – up the game of the consumer. As it drags us all kicking & screaming into a bold new age of…well, I don’t quite know…not quite mobile computing, but not far off…

The slight bungling of its launch here just moves the day further back when we’ll be moving onto its heirs & successors. And you can’t even begin to imagine the sort of hype they’ll roll out for that.

Ben Harvey: A sticky end

Friday, November 9th, 2007

There is a growing fashion, in the world of online publishing (the self-same world, my dear, sweet, reader, into which you are currently dabbling your delicious little toes) to consider the news itself as being something newsworthy. This is currently affecting out worlds by stories about stories – ‘iPhone coverage reaches frenzy” being one example – and although some people think this is all good and useful I, personally, would rather take a garlic-crusher to my own eyeballs than consider penning something like that – news sites reporting about news always remind me of that rather sinister Greek symbol of the snake eating its own tail, which just goes to show that evolution blessed us with a gag-reflex for a reason.

As such the only mention of the iPhone from me this week will not be any essays on how to survive a night out camping outside your local Apple store (buy a piss-proof tent, buy a petrol-proof sleeping bag, don’t take a dump in the shopping-centre fountain) or on the etiquette of queuing once you’re in (avoid all eye-contact, lest someone talk to you) or indeed on how best to stump up the cash to pay for one (God gave you a spare kidney for a reason). No, the only mention that little slab of joy will get (apart from the two so far already made) will be just a note about its design, which means that, at least, it should be pretty easy to clean.

I am, I should just mention, quite a clean person. This isn’t to say that I’m cursed with hand-bleaching OCD, but just to say that I do the washing-up before the mould on it is granted the right of self-determination by the UN, and also that I do actually clean the oven a few times in any given year. One thing, though, that does rile me just a little is when my handset du jour gets caught by a random glancing stream of light that shows up the inevitable patina of eargrease that gets stuck to the screen of it.

Again, I should state here and now that, as a male in my 20s, I’m well past the stage of getting greasy skin. My teenage years were remarkably spot-free and so I’m at a loss as to where this crap comes from. Every single phone I’ve ever, ever had has accumulated it, the only difference, as time goes by, being that handset-designers apply less & less angularity to their products, if only to stop all the gunk building up in corners. Presumably this is why condoms aren’t square.

Anyway, I get it, you get it, everyone gets it. One swipe along your trouser-leg and it’s gone. Eargrease is obviously a massive and damning hazard to our industry, akin to cave-ins to coal-miners or to falling trees to lumberjacks and I’m sure that one day all us readers of SMStextnews.com will be stood in front of Parliament, waving placards and demanding our MPs protect us from this terrible, terrible curse but, and you must brace yourselves, now – there are worse things to get encrusted in your keys.

Imagine the scene – it’s last Saturday night. It’s a Halloween party. Fancy-dress is obligatory and I attend this extremely-enjoyable piss-up as one of my favourite disturbing characters, a chap from the League of Gentlemen called Papa Lazarou. After using a lot of Blue-Peter-style ingenuity to fashion my own top-hat (including – you’ve guessed it – a lot of double-sided sticky-tape) the rest of the costume was basically daubing myself in thick black stage make-up.

Me and stage make-up, by the way, are no strangers, given that I have been in…one or two films that…well. Let’s just say I’m not too proud of them. Anyway, the thing to remember when wearing make-up is that it’s a complete bastard to get off. So there I am, drinking & scoffing at this party, and I’m thinking – ‘mustn’t answer phone whilst ears are coated with shoe-polish, mustn’t answer phone whilst ears are coated with shoe-polish”, and all is well. Until the booze does what the booze always does, i.e., makes you forget important things (like where you live, why you shouldn’t accept sweets off of strangers & why not to clasp an expensive piece of electronics to your head when you’re painted up like a black & white minstrel).

I wake up the next day and my phone looks like an elephant’s shat on it.

It didn’t even look that bad after Glastonbury. It was sat there, on a shelf by my bed, covered in a cracked, dried crust that totally obscured what it was. It could’ve been anything, from an ingot of finest cannabis resin to being a slightly overdone brownie. Normally, though it’s the case that a quick swipe with a cloth, maybe some hot, soapy water and you’re fine. In this instance, though, I was finding out that hot, soapy water wasn’t even getting it off my face (nor, indeed, from out from my pillow).

Getting sudden, unexpected sloshes of water in your delicate electronic kit is worrying. And there’s no more worrying place for this to happen than in your handset (with the possible exception of your submarine’s engine), so you can understand why I was reluctant to take my much-abused little mobile into the shower with me. So I tried everything I could think of; chipping off the bigger lumps with toothpicks. Attacking it with a boot-brush. I even thought about ironing a piece of brown paper on top of it, like you do with wax stains, which was a magnificent plan foiled only by my lack of brown paper. And my lack of an iron, for that matter.

In the end, though, I had to bite the bullet. I had to traipse to the chemist and – after persuading the startled girl behind the counter that no, she wasn’t my wife now and that no, I wasn’t actually Michael Jackson and that yes, I would like some make-up remover, if at all possible, if it wasn’t too much bother, yes please thank you NOW! So you will be glad to hear that my face is now back to its normal pasty complexion and my phone does now look like a phone again, albeit one covered in bits of toothpick and with the numbers burnt off all the keys by the acetone

What did strike me about this whole tragic little episode was this one, simple fact – that women have to do this every bloody day…

Phoneboxes, Holly Valance & 0800-REVERSE

Friday, October 26th, 2007

This week’s column from Ben Harvey (look away if you react negatively to the word whorebox) makes a call from a telephone box whilst lost at midnight in deepest Hampshire.

And thus, we begin.


The Horror

phonebox, banksy

Time, or, rather, the way we feel it pass, is a funny thing. Once something is more than a few weeks old it’s almost as if it might never have happened, becoming as irrelevant as black & white movies, or the English Civil War, or that era of time, long-lost in the mists of history, when people went round saying “Whaaazzzuuup”.

And, in the same way that some things are always as fluid as quicksand – like fashion, or slang, or Orange price-plans – some are always the same, such as the fact that your Grandparents have always been old, or that Cadburys Creme Eggs used to be bigger, or that payphones have always been a hideous embarrassment that you’d rather shower in hippo-wee than actually use.

Phonebooths are admittedly much-maligned. In fact, there are only a few thing held in such universal contempt; Gary Glitter. George Bush. The Health & Safety Directorate. Speed Cameras. It’s the rate of decline that’s shocking, though – ten years ago the sight of a traditional, solid, old-school phonebooth on a Village Green would be listed, in terms of Nice British Icons, right up there with Handel and Cricket and Tea and Teaching Johnny Foreigner Some F*cking Manners. The inner-city ones, though, the glass & steel rectangles, were always – rightly – hated as being nothing more than notice-boards for prostitutes. When the mobile, in the 90s, became as ubiquitous as Facebook it was the beginning of the end for them.

You can still see them, lurking in the hubbub of towns and villages, sat there, sadly, as unused and unloved as the one condom stowed hopefully in your dodgy uncle’s wallet. Ask yourself; with the exception of orchestrating drug-deals, when was the last time you used one? Or when was the last time that you even got a call from someone in one, the conversation punctuated by the distant pumping of 20p pieces into the clunky maw of that stupidly large silver box? It’s a humiliation just to be forced to use one.

So, in a desperate attempt to stop haemorrhaging cash by having to maintain this disparate, desperate network, BT have tried various tactics, all of them feckless, ranging from installing Playschool-style web-access points to plastering their glass sides with adverts, which at least gave the denizens of our cities a little privacy when jetting their veins full of skag. It’s an oft repeated question, why BT don’t ditch every single one of these useless cubicles, and the only possible answer is that it’s a lingering hangover from the terms & conditions of their privatisation. Either that or they like the skag as much as the next man.

Anyway, it is with great regret that I have to admit that, this week, I had to use one. It was a moment of madness and I hope that this frank admission will draw a line under this unfortunate episode in my life. I hope that the media respects the privacy of my family during this difficult time.

My god! My god. It happened three days ago and I still feel unclean. I keep having visions of a dented, scratched receiver, caked with spittle and earwax, dangling like a bedraggled pendulum through the pool of tramp-piss that covered the loveless concrete floor of that firebombed whorebox. It was, though, a matter of life and death; I’d gone out for a bit of a run, you see, and had gotten lost.

“Gotten lost” is a bit of an understatement, actually. Not since Columbus pitched up in America, expecting elephants & Biryani, has a human being been so woefully misnavigated. Training for the Great South Run this weekend meant that I was putting in my last jaunt of seven miles. One missed turn was all it took to guide me down a series of moonlit country lanes, frost forming on my gloves and bleak despair forming in my exhausted, flailing heart. And so it was that the stage was set for my moment of true disgrace.

I left the house at about 8:45pm. At 10:30pm, ten confused miles later, I stumbled across a village called – rather improbably – Ashley. The village of Ashley consists of three houses, a well, a noticeboard stating the historical importance of the well, a sign warning drivers not to reverse into the noticeboard and, saving my life, a phone-box. This being rural Hampshire, there were of course no little postcards advertising local prostitutes, but that’s only because the prostitutes around here can’t read or write.

I will just digress for a moment and state that I’ve always been surprised when the police & judiciary spend so much time, money and effort on vice-squads, arrests, trials, judges etc., when all they really need to do to stamp out the sex-trade in this country would be to eliminate those colourful, collectable, gynaecologically-educational little cards by just banning blu-tack.

Anyway, where was I. Ah yes, I was in the middle of nowhere. I would have knocked on the door of one of the few houses but people who deliberately choose to live as far away as possible from other humans often object to having sweaty, panting men hammer them awake in the middle of the night, and often shoot first, saw your body up in a hay-baler, feed the lumps to the pigs and then ask questions later. As such my one hope was the disgusting, grubby, crappy, retardedly-primitive payphone sat squatting there like a little red toad. Given the state that I was in, brain fogged with insipient hypothermia, it should really have shone out like some holy miracle, glowing with hope, and I’m sure it would have done, had the light not been kicked out by some shithead kid, it being a bloody phonebox.

Anyway, there I was, lit only by the stars, the frozen breath from my wheezing lungs painting frost on the few panes of glass that hadn’t been broken – it being an old-style whorebox, one of the few original red ones that hadn’t been uprooted to make shower-cubicles for Americans- and it was then that the deepest of shames took me; it wasn’t the booth that saved me; it was Holly Valance.

Yes. It’s true. The only reason I could actually call my brother (who guided me home, via Google Maps) was because I remembered the number for 0800-REVERSE, the reverse-charges service that let me make the call in the first place, cross-country runners not being known for taking much coinage out with them. And the only reason that number stuck in my head was because of a dim memory of an argument over whether or not Holly Valance was fit or not. So there we have it. I owe my life to an crapped-out Australian in a crapped-out whorebox. Torrents of shame. Gushing, withering torrents of shame.

I just hope I can serve as a warning to the rest of you all – if you can keep your battery charged, and if you can remember to take your mobile with you whenever you leave the house then you can live a life that’s totally, completely, blissfully whorebox free. For I was like you, once. The only thing that’s keeping me from dying of humiliation is the simple fact that each of those vandalised little lavatories is a monument, a testament to how the mobile-phone industry has totally owned personal calls in recent history. To borrow a phrase: ALL YOUR BASE ARE BELONG TO US!

A Crash Course in Manners

Friday, October 19th, 2007

It’s Friday afternoon, and therefore we once again welcome our weekly columnist, Ben Harvey.


They do this, every now and then. Someone comes out with a report, or a proposal, or a consultation on Pmpisp, which isn’t – as it sounds, the name of some short, camp Swiss composer (you can see him now, snuffling into his chocolates because he can’t think of any good tunes that aren’t about war-gold) but is, in fact, a freshly-minted acronym I’ve just made up to allude to people who want to Put Mobile Phones In Stupid Places.

There’s always a constant murmur of um-ing & ah-ing, mostly as to the Underground, with people trying to convince Red Ken to install aerials or cables or boosters or whatever little boxes will enable people to yell into their phones above the wail & shriek & rattle of the tube. It makes a lot of sense, in certain spheres, in that in any given day there’s about three million commuters, a captive audience in their cattle-truck rolling-stock, going to & from work with nothing to do but read skanky free newspapers that shed cheap ink all over you. When the very fact that they’re penned-in and listless means that they really ought to be texting! It’s a criminal waste. Absolutely criminal.

So, even though it would be handy for consumers – and enormously lucrative for the permanently cash-strapped underground network, since they’d have the networks over a barrel – to put this kit in, it’s never happened. A lot of people say that the technical challenges are just too difficult, or that Ken Livingston won’t give his permission simply because he takes the tube to work himself and doesn’t want to get calls from the office for an extra two hours a day.

The real reason, though, in my unhumble opinion, is because it’s a stupid idea. Some places you just need to shut up, to be alone with your thoughts, to process the past or the future; and for that you need the present, the now, to take a backseat. Not all of us want to talk all of the time – it’s quite normal, quite human, to want to cocoon away for a short time every now and then to just get off the ride, so to speak. That’s not to say it’s antisocial, or that it’s withdrawn or shy, it’s just the fact that sometimes you just want to get away. And, if – like most people – you can’t control when you can shut the world off then you can at least enjoy it when the world is the one shutting you off.

So the news that the groundwork is being laid to allow full mobile use on aircraft is, I think, a complete pig. As with the tube, a plane is a long, thin cylinder of bored people who are packed in tight enough to impinge each other’s personal space but, for some cruel & inexplicable reason, actually shagging anyone in transit is distinctly frowned upon. Especially if you’re the pilot. You’re not there for the hell of it, you’re there as a means to an end, which makes the whole event something that you endure instead of enjoy, and, obviously, people deal with this in their own way, either by reading, or watching the films, or staring out the window or, if you’re Peter Buck, by washing your sleeping-pills down with booze and then running around squeezing yoghurt over everyone.

The thing to remember here is that, the more people there are packed around you, the more valuable your privacy becomes. And so to have that invaded by the braying conversation of some buffoon sat three rows behind you would be torture. Imagine a similar flight to the one that Ewan took out to Los Angeles this week to go hobnob with our American cousins – eleven hours in a jumbo, where you can have up to thirty people sat around you close enough to squirt your yoghurt over.

That’d be sixty people for me, by the way, but only because I eat a lot of zinc and work my pelvic-floor.

Eleven hours listening to thirty conversations. Eleven hours listening to message-beeps. Eleven hours, when you’re trying to sleep, or read, and you can’t do anything except go gently mental because some inconsiderate dipstick wants to have an argument with his wife or a discussion with her accountant or wants to call their nutritionist to see if the airline food will give them the shits or not.

Jean-Paul Sartre stated that ‘hell is other people”. He was almost right – hell is other people when you can’t get away from them because, as I believe I may have mentioned before, everyone is normal until you get to know them. And there’s no better way to get a crash-course in how colossal a cock the person wedged in next to you is than to hear them bitch about how pointy your own elbows are whilst you’re pretending to be asleep.

…there’s also the small point about bombs being detonated remotely just by ringing a mobile wired into a golf-ball of Semtex, of course, but that’s just being pedantic, since al-Qaeda are quite a sporting bunch, really, and would never use anything so obvious, honourable lads that they are…

A little while ago, in the cinema, you may have seen Snakes on a Plane, where Samuel L Bad-Mother-Fucker-Jackson was trapped in the air with hundreds of vipers. This film came about through a bunch of drunk executives trying to come up with the most idiotic, chaos-filled plot in the least number words, and they did such a good job – by coming up with such a cheap, trashy idea – that they actually did make a proper movie out of it (you wouldn’t've seen this actually on a plane, though, for much the same reasons that they don’t show Titanic on cross-channel ferries or the Shawshank Redemption in prisons). But even Hollywood, with all its experience and imagination, could not brainstorm a movie plot as ghastly, as terrifying, as generally holistically & comprehensively distasteful as the irritating, frenzy-inducing claustrophobia bought about by the sanity-eroding burble of other people talking non-stop bollocks for what used to be a deliciously peaceful period of serene cloud-spotting. See? even the mere idea is making me froth and flail quite rabidly. Should this all come to pass, you could easily identify me at any point above the Atlantic because I’ll be the one trying to bite a window open in an attempt to let the air out and thus let blessed silence in.

The one upside to letting phones on planes, though, is that you’ll be able to call the police when the fights break out. Happy landings!

Three strikes and you’re out…

Friday, October 12th, 2007

Back once again, our weekly columnist Ben Harvey.


People have often asked me when I’m going to come out of the closet. I mean, it’s not as if I haven’t dropped enough hints, over the years. All the innuendo, all the signs. But times have changed, and in these liberal, accepting days of personal freedom I feel able to come out and admit the truth to myself, to my friends and, hardest of all, to my parents.

Because, you see, I am a Tory.

There! I’ve said it. All those years of repression, of guilt, of the pant-wetting terror of being Found Out. All that laughing along when my friends made jokes at the expense of My People. Hoarding my secret literature under my bed and being very, very careful with my internet-history…it feels funny, this sensation of not having to hide who I really am any more. I wonder if there’s some sort of march I can take part in.

Anyway, I mention this because My People are mustering, coagulating out of the shadows and running together like hot mercury, all because we’ve finally decided that the forces of Evil Commie Socialism in this country are overdue for a damn good kicking. For example, these postmen! The postmen – or is it ‘postpeople” these days? ‘Postperson Pat” doesn’t quite scan, does it – are striking, are gang-f*cking the entire country because they’re upset that their statutory right to have twenty-eight tea-breaks a day and to be able to spend three hours on the shitter are being politely questioned by the people who pay them their wages.

It’s a bit of a grim trend, really. Firemen, tube-drivers, now the legions of posties, all whining for more cash, better pensions, more time on the can. They’re a red tide, dear reader, a vile flow of pinko slackers intent on eroding all that is good and noble in this country. Since the unwritten rules of good behaviour & gentlemanly conduct mean that we can’t actually roast these idiots on their own picket-line braziers without getting a sharp note from the UN we are, instead, going to have to go resolve this sorry state of affairs through the ballot-box. And although our election hopes rest on David Cameron – a man without a chin – he is at least in possession of a backbone, which is more than can be said for Gordon Brown.

Or should that be Gordon Yellow?

The postal strikes have hamstrung this country. They’ve transmogrified us into a third-world nation, where cheques really do go missing in the post, where pensioners go hungry, where the thesaurus I bought off eBay is delayed to the extent that I’m forced to use words like ‘transmogrified”. It’s humiliating. So; the course of action is clear. We can either give these work-shy Trotskyites what they want, and end up paying, say, some gutty Cockney tube-driver £40k a year to mutter snide remarks about standing clear of the doors* or we can just get rid of them.

I’m for the latter. The sooner people realise that human beings are essentially disposable, the better – if, say, the battery in your phone is malfunctioning then you wouldn’t think twice about ripping it out and replacing it with another one, pausing only to set fire to the defective chunk of lithium simply because it tells you not to in such big writing. As such we must tear these defective people from our midst, the only small problem, of course, being how to send them their P45s when there’s no mail.

So – where am I going with this, apart from the inescapable conclusion that Gordon Brown should be sentenced to a life of licking envelopes in some otherwise-empty sorting-office somewhere? Well, I just thought I’d gloat, partly in The Enemy scoring a set of own-goals that portray them as having all the competence, courage & influence of those Suicide Bakers who tried to blow us all up with chapati flour last year. Most of my gloating, though, is due to the economics – the repercussions that mean that whilst you can try and derail the lines of data and correspondence you can never actually stop the message getting through; you can only divert it.

And what did people do when they couldn’t send post? They made telephone calls. They sent email and e-faxes. They punted everything over to intranets. The only organisations that couldn’t adapt were moribund government departments, direct-mail & subscription providers, companies supplying low-priority goods and those firms whose admin managers are too set in their obsessive-compulsive ways to do anything even vaguely differently.

Higher call traffic = kerching. Higher data-rates = kerching. You can have as many strikes as you like, my card-carrying darlings, because for us in this industry it’s a little Christmas every time you do. Which does beg an interesting question; is the mobile world vulnerable to industrial action, at all…?

Happily, the answer is “almost certainly not”. It’s vulnerable to blackmail, yes, and to extortionate wage demands from BOFHs who know where all the skeletons are and, as the demarcation between call-networks and data-networks meld further into the internet it might be the case that, one day, we’re bought to our knees by a spotty 15 year-old and his million-strong legion of virus-slaved PCs. But a strike would obviously only be a problem if it came from those people who could knock out swathes of coverage, services & routing at the flick of a switch, so it’s just as well that we pay the technicians in the business so very well, isn’t it?

God. I should stop giving them ideas…

*oh no…hang on! We’re doing that now!

Ben Harvey phonejacked by naked mugger

Friday, October 5th, 2007

Friday, 3pm, it’s time for Ben Harvey’s weekly column. This week’s subject: Losing it

- – -

Oh, god, there should be a word for it. You know that feeling, when you’ve been in an argument with someone, and you’re thinking back about what you said, and the perfect point, the perfect reply, the perfect quip pops in your head half an hour or half a day too late? There ought to be a word for that feeling.

There probably is a word, in German. They’re good at that sort of thing. Schadenfreude, for example.

If I had to describe it, it feels like that split second when the lock in your front-door snicks shut and you realise that your keys are still on the kitchen table, but slowed down quite a lot. Anyway, I found out today that this feeling doesn’t just apply to having the right retort in an argument, it applies equally well to not having the right bit of kit at the right time.

For example – one upon a time I was mugged. It wasn’t terribly violent and I wasn’t badly hurt and so, in these terrible days of stabbings and drugs and kidnapping and such it probably ranks, in the world of crime, about as seriously as not clearing up your Labrador’s dog-egg, or drinking three whole pints and then driving home.

The whole affair actually makes for quite an amusing story, if only because the gentleman that did rip me off did so whilst I was talking to my girlfriend at the time, the poor girl hearing the patter of footsteps down an alley and then various enthusiastic male grunts, leading her to the inevitable conclusion that I was actually dogging with this fellow.

Other strange aspects of the case include the fact that the villainous cad who wrestled me for my handset did so whilst not actually having a top on, a fact which led the police, when I described him as being ‘quite a well put together young man”, to the inevitable conclusion that – you’ve guessed it – I was actually dogging with this fellow.

And, finally, the reason he was finally caught was due to the fact – half an hour later – that he was nonchalantly standing in the same queue for the bus as me round the corner from Tottenham Court Road. I did jump in a phone box (Christ – haven’t done that for a while…) and call the boys in blue who did, admittedly, turn up in about ten seconds, but their speed was, I think, mostly due to the fact that they were hoping for a wedding invite as, in their eyes, our relationship must’ve blossomed from mere dogging into something serious. I mean, why would he be catching the same bus as me otherwise…?

Anyway, I did manage to explain the situation and the nasty man got carted off in the back of a police-car, which was excellent news all round, especially since I got his seat on the bus. I got a sit-down and he got six years in prison, as the chap turned out to be an itinerant crack-dealer and – Pete Docherty aside- it seems as if the justice system in this country does actually lock people up every now and then.

What, you may quite rightly be asking, does all of this have to do with strange German words for not having the right bit of kit at the right time? Well, I’ll show you – if only I’d had this in my pocket.

800,000 volts! Eight hundred thousand! More sparks than that time I accidentally put my brother’s laptop in the microwave. Oh, that would’ve been sweet. How powerful is that, anyway? It’s coming up to the sort of kick where you could send a Delorean through time, isn’t it? But yes. I would quite happily have handed my phone over to the mugger then…

It does strike me as most peculiar, though, that the main thoughts that went through my mind – as I was manhandled by this fellow with a criminal lack of care – had nothing to do with the fact that he might stab me, or that my girlfriend’s tinny screams were rising up between our writhing, fighting fingers, or even that this half-naked gentleman was pushing himself against me in a dark alley without even having bought me dinner first. The things that went through my mind were ‘Oh, f*ck! I’ve not backed-up my numbers for months!” and also ‘I wonder how much trouble Vodafone are going to be about the insurance”.

I do have to admit that often the thoughts that I have at times of crisis are sometimes not perhaps the ones I should be concentrating on, the normal topics of my mental narration usually involving girls, whisky and where the nearest vendor of pork pies are, but that was pushing it, even for me. Worrying about the administration of replacing the handset isn’t, you’d've thought, the best way to use your mind when that self-same handset is currently being robbed from you.

But! But, apparently, I am rather wrong. Speaking to three friends that have also had their mobiles mugged off them, two out of the three did indeed panic more about the data on the phone, the actual fact they were being kicked and punched being something of an inconvenient side-effect. The other friend, Nick, was actually more worried about the method of mugging, but that’s because he was mugged by a girl and was busy thinking how the hell he was going to explain it to everyone.

Oh well. It’s his own fault for going to Norfolk in the first place.

This may be fruitful grounds for a research project, in fact. Do Nokia users fight back harder than those about to lose their Sony Ericsson? How much more do you struggle if it’s your own phone, as opposed to a company one? And just how many tears, as measured in millilitres, would an iPhone owner weep if you lifted their new toy scant days after they bought it? Who says science has to be dull…I’m sure we could get a grant for this sort of thing…

It’s a Blyk day for the industry

Friday, September 28th, 2007

Sit back in your office (or arm) chairs and take a read of this week’s column by our Friday regular Ben Harvey.

Ben attempts to explain why the room full of analysts, mobile industry executives and journalists at the Blyk launch this week weren’t quite all so sure about ‘free’ — especially when they weren’t getting any.


Someone once went out – with one of those thumb-clicky counter-things that bouncers look at just before telling you that the bar’s full – and counted the number of adverts that a human walking through central London would be exposed to in the course of an hour.

1470, they counted. I hope for their sake that one of the adverts they saw was for RSI treatments, because after two clicks a second, for whole hour, their thumbs can’t've been in terribly good shape. I tried the same study in the 15 minutes it takes me to get to work today and you’ll be pleased to know that my own little pink prong wasn’t overworked at all, because I only saw four adverts. Four! One of those was on the side of a van which drove past me twice, and one of those was the Apple logo on the side of the iPod that I’d already bought. So only two, effectively. And they were only effective because they were Nike & Adidas logos on the rather deliciously lithe girls that bounced past me on their morning run.

I may need some RSI medication after all. My wrist is killing me.

The reason I tell all of you this is not to make excuses for the small pile of leaves & branches around my desk, which fell off me as a souvenir from my time spent lurking happily in the bushes that morning, but instead to illustrate the difficulties of advertising to some people. Humans have the most sophisticated ways to screen out things they don’t want to see, whether it be full-page adverts in a magazine or the poor sod trying to sell you the Big Issue containing those adverts in the first place.

It goes without saying that there are hundreds of thousands of people who would like it if you bought their products or bought into their message. From religions to car dealerships, from delicious oriental food to delicious oriental masseurs there’s this never-ending plethora of people, pulling at your trouser-leg with all the desperate need for attention of a toddler about to make a personal puddle.

The trouble comes from the fact that 99% of all the adverts you see are complete bollocks. Either they’re for something you don’t want, or they’re for something you can’t afford, or they’re for something that will make you fat / fatter / dead. The only ways ad agencies can get your attention is to either arouse you or offend you or impress you; impressing is difficult, because that requires talent. Offending you is difficult, because it’s a fine line to tread between shifting units and having your offices burnt down by a rampaging mob from the Family Values coalition. So they have to try and arouse you, and, to be fair, there is a long & illustrious history of fitting nobbing into adverts, although it does usually involve a lady sucking off her Flake in the bathtub.

Since we, as consumers, are increasingly dismissive of anything but Oscar-worthy adverts it’s become an ever-more frantic trade. If brands aren’t bribing farmers to get billboards stuck in fields by motorways then they’re paying some spiv £50k to have their logo tattooed on his head. And now we’ve reached the logical conclusion of this pathetically needy trade with Blyk, the “virtual” mobile-phone network that – in return for free telephone calls – will spam you with “infotainment” to basically affect a system of product-placement in the movie of your life.

I have numerous issues with this. First off, the name. Is it me, or does the whole enterprise sound like it’s South African? Eets nit a virry gid neem, es et? En fict, hits toytal sheet. So I was a little surprised to find out that the idea – and the team – is Finnish, and that the chaps behind it all seem to have parachuted out from the upper tiers of Nokia’s research & management crowd.

So, if you’re aged between 16 and 24 then, in exchange for the – seemingly arbitrary – sum of 217 free texts and 43 free minutes every month you can get yourself a Blyk SIM. Free messages! This will obviously be very enticing to the PAYG crowd, or, at least, it’ll be enticing before their goldfishesque attention-spans keep getting derailed by spam advertising. The thing is, the Blyk business-plan has been created by proven entrepreneurs, and verified by econometricians with MBAs and other impressive qualifications that I can’t understand and, some of which – being Finnish – I can’t even pronounce. And then they’ve gone and pitched this to hard-edged investment banks whose job it is to seek out idiot ideas. And they were not found wanting.

So what right have I, a bush-lurking pervert, to pour scorn on their majestic & noble endeavour, when the only even-vaguely entrepreneurial idea to ever enter my tiny little skull was “buy another scratchcard”?

Well. Put it this way. The glossy reams of junkmail that are prepared at great effort, and printed at great expense, and then poked impudently through your letterbox – when was the last time you actually bought anything from them…?

It’s a little easy to remember that the whole reason that -those six or seven long, long years ago – the entire internet industry was bought to the very brink of implosion was because everyone thought that ad-revenue would pay the bills. The sites would thrive, and the consumers would get everything free, and the advertisers would pick up all the bills – the suckers!

When was the last time you clicked on a banner-ad? When was the last time you shut-down your pop-up blocker so that you could let those nice men & women share their new products with you…? Or, alternatively, when was the last time you went apeshit because you got irritated? The prosecution rests, M’lud.

Hmmn. Maybe that’s why I’m so sure that this whole enterprise will hit the rocks very quickly. Or, you know, maybe it’s just because I’m not as young as 24 anymore, and am therefore bitter… Nevermind. It’s a lot easier to take the piss when you’re not impartial.

Ben Harvey wants to know where you are, right now

Friday, September 21st, 2007

Today, Ben is wrapped in a long raincoat with spy-hat tipped strategically down over his eyes — he wants to know where you are, right now…

- – - – -

Location, Location, Location…

Picture 13

Rather like opening bottles with their teeth, we all know someone that can do this. In fact, given the audience I’m writing for, we all probably know more than one person – someone who has this ability, this skill, the means to make it happen. They’re like drug-dealers, in the way they introduce you to the wares they pedal; furtive, casting their eyes about the room before they drop it into the conversation, because what they do isn’t exactly legal.

It’s actually very illegal. And, again like narcotics, the supply of this commodity relies on a string of people from the source to the consumer, although unlike narcotics this isn’t something that you have to fund by selling your botty down Piccadilly Circus.

Tracking mobile phones. We all know someone that can do it but we’re buggered if we quite know how – there’s the basic science approach, of course, which is that (and forgive me, here, if I’m spouting the complete knucking obvious) the reason they’re called cellular phones is that the reception is handed, as you move about the country, from geographical cell to geographical cell, the call being handed from base-station to base-station like Tarzan swinging from vine to vine. And, of course, the side-effect of this is that it’s necessary for the system to know where you are in order to route your call.

And if it’s in the system, then some clever chap can interrogate the enormous data-logs of the phone operators and find out roughly where you are. ‘Roughly”, though, often doesn’t cut the mustard, given that a base-station on, say, the Isle of Skye handles rather less traffic than a tower perched on the roof of some sex-shop in Soho (I was very disappointed, by the way, the first time I ever visited Soho. I was expecting dead pornographers in gutters, and gum-chewing harlots lingering under every red street-light. Instead I found 302 pizzerias, 106 graphic-design agencies and one newsagent that sold adult DVDs. The newsagents was closed).

The really useful trick is triangulation. The various people I’ve spoken to on this subject say that, by comparing signal-strengths between towers you can – as long as you have sufficient access to the back-room technology behind the networks – get a trace on one particular mobile number down to an area the size of your average garden shed. That’s best-case, though, given an inner-city concentration of towers and nice, flat geography – again, things would be a little more ropey on the Isle of Skye (which, just in case you need to know, has 0 pizzerias, 0 graphic-design agencies and a newsagent who will drag you out and shoot you unless you ask for anything other than a copy of Sea Fishing Monthly).

Now, obviously the fact that there are people out there doing this is cause for some concern. Or is it? Is it really that much of a problem? First off, we can assume that the authorities do it on a daily basis – a state with the most number of CCTV camera per person in the world, a police force that swabs you for the DNA database should you so much as drive to the shops with one brake-light gone, well…it’s not going to balk at using such a powerful surveillance tool in return for bunging a few knighthoods at those gents in charge of infrastructure. Remember – you’re not paranoid if they really are out to get you.

Agent Mulder rants aside, you look up ‘Private Detectives” in your local Yellow Pages (this is the first time in five years I’ve actually opened my copy of this tree-slaughtering waste of time. I only actually ever use it to cosh the scumbag delivery-boy who, every year, would try and squeeze the new & equally-pointless copy through my letter-box otherwise). Give the nice gentleman in the trenchcoat a call and ask him – and it is always a him. Women seem to have better things to do than to sit in Ford Mondeos, smoking Rothmans and doing Sudoku whilst keeping an eye on a wife who’s having an affair. Personally, if your husband is going to set people to spy on you then I think you’re morally entitled to bonk as many other people as you like, but hey. You give your local gumshoe a call and see if they trace people using their mobiles and I’ll bet you that they do.

Again, this is something that seems to have gently percolated down in the last few years. At the risk of flogging the drugs analogy to death it does remind me of cocaine, in that it used to be something that rock-stars snorted off of models in Parisian penthouses and now it’s something that chavs snort off fruit-machines in Wetherspoons in Wigan. Please excuse me, now, because I although I am aware that I have flogged this analogy to death, I’m going to hold a séance so that I can bring it back and flog it some more – drugs aren’t legalised because they do a lot of harm, both physically and mentally, and also clog up all our valuable fruit-machines. Thing is, why don’t networks make this tracking service available to the public without the namby-pamby mobile aggregators getting in the way? Why not make it point-and-click?

As long as people had the opportunity to opt-out of the commercial service – the illusion of privacy is, for some reason, important to some people – wouldn’t this be one hell of an application? Pay, say, O2 a fiver through a web-based Google Maps mash-up interface and, ping, ten seconds later they can give you the location of your boss to within fifty feet. Pay a tenner and it’ll show you their last 100 locations. Worried about where you son is? Wondering how long it will be until your wife manages to fight her way through the rush-hour traffic, so you can time dinner? Or just want to know where your ex-girlfriend is, because you’re a psycho? Fiver, ping, result. Everyone’s a winner. Apart from your ex-girlfriend. You know, that page-three girl in Sea Fishing Monthly looked just like her…


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