Archive for the ‘Mobile Presence’ Category

Gmail lets you put your current location on your email footer

Thursday, February 12th, 2009

So this is a rather nifty addition, isn’t it? If you’re like to really wind up the people you’re emailing (or, hugely annoy your boss), you can have Google automatically do a lookup on your current IP location and stick that in your footer.

It’s only for Gmail at the moment. That’s Gmail on the desktop. I doubt it works for mobile… although that would be an interesting experiment to try out.

Although I wonder at what point will it become highly unnecessary for anyone to actually tell you where they are. You’ll just know. It’ll be built straight into your mobile messaging console in the future. Right?

Sort of.

Maybe in about 100 years…

More details from the Gmail Blog here.

Latitude: Google’s Trojan Horse (or, Why Who’s Nearby Is Not A Business)

Friday, February 6th, 2009

Andrew is the affable and uber-smart chap behind location based services company, Rummble. The service is described on the site frontpage thus:

The easiest way to find people and places nearby that you will like. A Rummble can be any place - restaurant, shop, photo opportunity, a favourite walk.

And you must definitely download the Rummble iPhone application. Find it in the App Store.

What, then, does Andrew think about Google’s latest Latitude addition to Google Maps? Well I strongly encourage you to get a cup of coffee, sit back and read this piece below. If you’re running a service with the words ‘mobile’, ’social’ and ‘network’ in it, I think Andrew’s perspective will be hugely relevant.

Over to Andrew:

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For the last 3 years now I’ve been crowing at conferences that “Who’s nearby” is not a business. I drew this conclusion from running playtxt, Europe’s first location-based mobile social network.

It started in 2002 and we had an Alpha launch in 2003. It was ridiculously early to market. Back in 2002 most normal people (i.e. those for whom a “tweet” today is still something only birds do) did not know what a social network was, let alone a mobile location-based social network. Thanks to MySpace, Facebook and the inevitable march of technology, even my own mother is now aware of social networking, SMS and GPS.

By 2005 Google had bought our main competitor Dodgeball and although the mobile operators were still charging for Cell ID lookups (ludicrously, they are STILL trying to!) I already believed it was only a matter of time before location became a commodity. It would too easy to do for start-ups to do and even easier for others such as Facebook, which was on its ascent.

I decided that “who’s nearby?” was never going to create a multi-million pound business and I made three predictions, some which are still relevant today:

* GPS will be in every phone as cameras were then becoming. (GPS chipsets are extremely cheap, power consumption is becoming lower, processing power higher and Galileo is on the horizon -literally, haha).
* One of the gorillas (Google, Yahoo et al) will release a free Cell ID/Location API. (Google have and its excellent).
* “Who’s nearby” will also become a commodity

For the last 2 years I’ve been telling any start-up which is building its own Cell ID database, that it must be mad. I see no business model. Google about as likely to charge for Cell ID lookup as it is for its maps API; and that likelihood is slim.

There was (and is) money to be made with tracking and Cell ID technology, but both industries begin with “S” and neither spell the world “Social”. Instead, it is Security (child tracking, staff tracking) and of course Sex (proximity dating, adult services); infact any vertical where a premium can be demanded - we know that fear and shagging both command strong emotions which can result in a buying decision. Wondering “Where are my friends?” does not; unless of course you’re intensely paranoid or have VERY accommodating friends.

There is no mobile internet: there is only the internet.

This has been my other crusade for the last 2 years; and this is probably what Google believes too. What I mean is, that fix-line world-wide-web access is the black & white TV of the internet. Amazing in itself, but without the full functionality of what we recognise as “television” today.

Location, portability and the need for personalisation (a mobile being such a small, personal device) are the three missing dwarfs which give us our Seven Dwarfs of the modern internet. (The first four were IMHO: the web browser as user interface, freedom to publish without government or minority corporate control, always-on fixed cost access, and broadband bandwidth; Snow White being the internet itself).

So in the near future (3-5years?) no one will talk of the “mobile” internet but simply, the internet. You will have an iphonesque device (in size & looks if not in O/S ;-) which you take home and plug into your 24″ screen and keyboard …we’ve still a decade to go before we type goodbye to Mr Qwerty and say hello to HAL.

Be under no delusion, Latitude is Googles Trojan horse into the social networking space.

After Googles purchase of Dodgeball it was clear they had every intention to roll out a service such as Latitude and they are perfectly positioned to do so.

Almost by-passing online social networking entirely (aside from Orkut which only took hold in Brazil) I believe Google will pursue a wide-reaching mobile social play. Google will build up a critical mass of users on Latitude; and they will join because:

* It is Google (so its trustworthy; yes still)
* It’s easy to use - simple UI and simple privacy model: Automatic, Manual or Hide your location (or as I prefer: Honest, Lie or Paranoia)
* It has reach (27 countries at launch, lots of handsets, no GPS required)
* It’s free

They will then likely launch an API (in the process solving some of the standardisation and interconnectivity problems - possibly using the new OAuth hybrid or equivalent) but also roll out other functionality enhancements. Although the latter may take longer than you think.

Latitude has lots wrong with it too e.g. Gmail import only (where is XFN Social Graph import or device address book comparison?) status update is crying out for Twitter integration and a hook into FireEagle (with which Latitude does not compete, yet) would all be very welcome (the last two are unlikely for political reasons but would be a fantastic nod to the open ecosystem) and don’t forget part of Latitude’s beauty is its simplicity; and Google have time on their side.

Many of us have been waiting for location-based services to come of age for YEARS! but in reality we’re still in the early adopter curve. In fact, I’d go even further than that. At BeingDigital in 2008 I stated on stage to a deluge of ridicule, that Social Networking wasn’t yet main stream. The laughing continued until I asked how many parents AND siblings of delegates had email? The answer was predictable: virtually everyone. Then I asked how many parents and siblings were also on a social network; over 75% of the hands dropped.

150 million people on Facebook is a lot, but 3.2 billion people have mobile phones: that’s a lot more. Email is mainstream, social networking is still maturing. Eventually it will of course become part of everything we do “online” rather than be a destination, with your social graph becoming portable and also actually owned by you, not FaceSpace.

So what does this all mean?

1) Location is already commodity AND your friends location will become a commodity. Any service will be able to plug in and use this data (with the right permissions). Its already happening - checkout Yahoo’s FireEagle which is an aggregator of location between services.

2) If you’re a start-up building LBS, Cell ID, friends nearby services, or anything else which is being commoditised as we speak, see above. Loopt; west coast startup run by a bright 24 year old entreprenuer - nice guy, flawed business plan. $13million+ in funding, nudging just 1 million users after 3 years with low engagement metrics. Differentiator? There isn’t one. Case closed, game over.

3) If you’re running anything with the words “mobile social network” in the title, lock yourself in a room with your team and work out how you’re going to save your business. That means innovate. Mobile is not a differentiator, its an inevitability.

At Le Web 07 I met with Christian, Founder of Skout. He had built a cool location based mobile social network (LoMoSoSo anyone?). By Q1 2008 when I met him in San Francisco, he’d already realised that competition was fierce and the concept was flawed — and that was before the gorillas had waded in. I implored him to change strategy (something which in fact he’d already started doing). He chose dating. It’s a smart move. Dating generates money-and lots of it. Proximity dating, or in fact “mobile dating” in general has never been done really well (even Mr Arrington agrees).

As a LBS start-up, you need to think about adding distinctive value for users; differentiating on location is an oxymoron. I know some of you are making money, some of the pure play mobile social networks are even profitable - great. But there’s an iceberg ahead and it may be bigger than it looks: just ask Captain Edward John Smith.

The future is relevance; the context of not only where I am but what I’m doing, who I am, where I will be. In summary: It’s about the data, stupid.

And that will be what I write about in my next post.

- - - - -

And I for one, Andrew, am very much looking forward to your next post. Thank you for taking the time.

Get Andrew on Twitter: @andrewjscott.

eBuddy - mjelly mobile 2.0 service of the week

Friday, January 16th, 2009

Hi its James from mjelly here at Mobile Industry Review with another “Mobile 2.0 Service of the Week”.  This time we’re going to take a look at ebuddy - which might be the next big European startup success story to follow in the footsteps of Skype and Last.fm.  I spoke with the CEO Jan-Joost Rueb earlier this week and he filled me in on the latest and greatest on their absolutely stunning user metrics and some interesting stuff about how powerful mobile is becoming as a platform relative to the PC-web.

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What is it

eBuddy lets you log into your IM networks like AIM, Googletalk, MSN Messenger and ICQ as well as the Facebook and Myspace social network chat systems from a single account.  The service also integrates with mobile photo-sharing.

Initially the service was based on a PC web messenger but was extended to mobile with the launch of the Mobile Messenger Java app and a mobile web site Lite Messenger which is optimized for XHTML mobile browsers as well as the iphone, ipod Touch and Sony PSP.

eBuddy is truly international with support for 37 languages and offices in Amsterdam, London and San Fransisco.  The company has raised two rounds of funding, Series A (5m euro) from Lowland Capital Partners, and Series B (6.5m euro) from Prime Technology Ventures.

The mobile IM space is really hotting up and eBuddy faces a range of international competitors which we have previously covered here at Mobile Industry Review like Nimbuzz, Mig33 and Heysan as well as some strong local players such as Mxit in South Africa.  However, as the CEO Jan-Joost points out, ebuddy is the one to beat in this space with really massive traction - here are the latest numbers:

- 11m downloads of the ebuddy mobile application, growing at the rate of 1m downloads per month
- average user logs in 30 times per month
- 3m monthly uniques on mobile, growing at CAGR 195% (2004 to 2008)
- processed 45bn messages in 2008

eBuddy was founded in 2003, in the depths of the dot com nuclear winter, at a time when people were writing off mobile internet as a failure - so its a great success story for these difficult times!

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Why is it interesting?

As a converged service working across online and mobile eBuddy offers an interesting case study of the relationship between the two platforms as mobile gets stronger and stronger.

In some markets, such as Indonesia, eBuddy’s mobile traffic is 2-3 times its web traffic, providing more evidence to support the view that mobile is going to be the primary online access channel on a global basis. eBuddy is also finding that they are able to build a web brand and web traffic as a result of their presence in mobile - this is the inverse of the way things normally work e.g. facebook mobile building off the strength of the PC site.

Whilst eBuddy haven’t started monetising their mobile traffic yet there is clearly a massive opportunity both from mobile advertising and from user-payments - Jan-Joost mentioned a Chinese IM player called QQ which is already generating $700m p.a. in mobile payments revenue in addition to $300m in advertising.  There are other examples such as Mobile Gametown in Japan which have also successfully proved this model.  With many online web 2.0 sites struggling to build revenue streams it could be services with a big presence in mobile like ebuddy that prove to be more commercially attractive.

The other thing to note about eBuddy is that they are one of the first mobile services to really get viral effects working on a massive scale in mobile.  Historically, mobile services have had to invest in high cost customer acquisition through carriage on operator portal decks or off-net advertising.  With eBuddy, every time someone logs into an IM network using the system their status is changed to show that they are using the service - which has amplified the word of mouth effects of a great service.  As a result, the huge traction that ebuddy enjoys has been achieved with fairly limited marketing spend.

What this all adds up to is a European start-up in the mobile space that could well achieve a major exit in the near future.  ebuddy would be a great fit for an international telecoms company, handset vendor or one of the major online players so watch this space…

You can download ebuddy and ebuddy Lite on mjelly, which is a directory of mobile applications and other stuff.

The Power of Media Technology

Wednesday, January 7th, 2009

I’m going to avoid delving into the politics of it, but over the past twelve days there has been a reoccurring story in our headlines; the Israel/Gaza issue. It’s one that has sparked outcry, and one that shouldn’t have happened.

However, I was watching the news the other day, I think it was CNN or Sky or something, and I was half-heartedly listening; and suddenly something occurred to me about what I was seeing. The old usual reports of a foreign reporter standing with bullet-proof jacket, and some Army guys standing around them are slowly withering away…

And why is that?

Technology!

It was fascinating what it was that I saw, a man had been able to get in touch with a child over in Gaza over the internet, and was having a webcam conversation with them; and through this conversation came a live-feed, and first hand account of what is happening, without the need of invasive, and sometimes misleading (or dare I say biased) news reporters merely saying what they see.

Now this has all come about because of mobile telecommunications, and it’s only ever going to improve with better telecommunications.

What made me smile, and what made me happy is to think with the power of what this industry does, and what some other industries provide, we as a global population may some day have enough power to really create our own media – say a full scale “YouTube Revolution”.

Imagine that! And it all being down to a bit of technology.

Even more amazing than a Media Revolution, would be providing people like those in Gaza with no way to voice what it is that is happening in Gaza, with no means of communicating with the rest of the world what is happening; would be to be able to have an even better communication where civilians caught up in Political affairs such as this, can really communicate to the outside world what it is that needs to be done; and for us to be able to offer hope back to them.

And it’s things like the $100 laptop, working to improve efficiency and output of global communications, and developing new and exciting technology which can achieve this.

What’s more, is that it doesn’t have to end there. On Skype already you’ll see quite a few people trying to find ways to learn new languages via the internet, and others happily teaching in order to learn themselves. Well, why couldn’t that happen more?

“International Online Classrooms” -  I can see it now; the students would be embracing whatever technology they can get their hands on, be it the latest high-speed connectivity handheld phone, or an ultra-powerful Notebook with high-speed wireless internet, and maybe the odd person or two on their desktop… But it could happen, and there is no reason why it shouldn’t!

Maybe I am being am being tad optimistic, but I don’t like starting a new year with pessimism. But I’m also a realist by heart and by nature; I seldom overindulge in beliefs of the impossible, and I don’t believe anything that I have mentioned is impossible; and I’m pretty sure that there are more people out there could find even more better and plausible ideas than mine.

Well, a lot can change in a year, so let’s see what happens!

Samantha.
Samantha@mobileindustryreview.com

Two Weeks and Nothing?

Wednesday, December 17th, 2008

I’ve been away for a week (because I moved house); and it’s all been a bit hectic! Unfortunately I didn’t have the internet for about two weeks, and thus I’ve been cut out of the online world of MIR.

So when I got my connection back some time late last week, I was mildly hoping to see something massively interesting to inspire me to write about; some major piece of news – I mean it’s nearly Christmas after all – or just something that might catch my eye.

Now even on my trawl across the internet in search of mobile news, and the latest goings-on in this brilliant segment of society and business I was expecting something.

Did I?
No.

Am I happy?
No.

You see, even I, a relatively technological “young” person/student, who has a keen interest in the world around me, and with Christmas looming just around the corner, just something eh?

Well, apparently not.

Now maybe some good news, and/or surprises are waiting around the corner for the New Year; or maybe something spectacular will happen in the after-Christmas sales. Needless to say though, I was expecting some major news about something; a big price cut, or some other form of attempt to gain more consumer interest in this very dismal financial situation.

I know I’ve said numerous times now about the lack of real spark at the moment, and the generally poor attempts at gaining custom; and although nothing major, I’m quite amazed at how little I’ve read about anything enticing me – as a probable and likely customer – to go and spend money.

Maybe I’m wrong in my presumptions that the mobile market is avoiding the “Credit Crunch” and that when I walked down my high street the other day, Phones4U, CPW, O2, Three, and the numerous other shops which hoard the high street were meant to be relatively empty on a busy Thursday leading up to Christmas?

Hmm…

Well, I’ll try not to be so pessimistic, and I will believe that someone somewhere is planning something out to ensure that the mobile industry remains in-tact.

“Mobile-Crushes” – They end now!

Wednesday, November 26th, 2008

Now I know I’ve said it a couple of times in the past few months, but I’m looking for a new phone. The reason I haven’t yet bought one isn’t because I can’t be bothered to purchase one, or because I can’t afford one; in fact I’m more than happy to now pay a little bit more for a mobile than I previously would. The problem is I haven’t yet found anything… Well until the other day.

My Mum gets Carphone Warehouse letters in the post; and the other day I arrived home from School, seeking out any interesting post for myself, when I came across a little Christmas brochure. I expected to see the usual mix of non-interesting and far-fetched mobiles, which have very limited appeal to someone who is as indecisive as I.

Then I came across the LG Cookie.

I’m not an LG fan by any means, yes their phones are nice, and I have to say although I appreciate the minor attempts at creativity with their naming processes; previous experiences of LG’s have taught me that they’re not my cup of tea. Should I mention I’m not a fan of their interfaces, or just generally how they work and feel?

However, the Cookie did catch my eye! It looks nice, it’ll be a new experience, it’s a touch-screen (another learning curve), and also the ability to use an on screen QWERTY keyboard, and importantly its price.

I don’t know what to do.

Now this could just be a sporadic urge to go and spend money, and get something just because I’ve seen it, and I like the price; but then I think… LG. An interface I know I won’t like, and will struggle to get grips with, and I fear I’ll see all the flaws in my purchase just after I’ve broken that “unbreakable seal” on the box.

It’s hopeless! I do this with every wonderful find I come across, and I deliberate an item and a possible purchase so much that it either becomes outdated and therefore useless, or I decide I don’t like it although secretly still wanting it, or I’ll find something else to admire and want.

I know for one, I can’t be the only person who does this; and I know for one that it’s probably a good safety precaution my mind has implemented to stop such impulse buying – a trait I really try to avoid at all costs.

Now I wonder, why is it I find mobiles such as the Cookie, and previously before it the LG KS360 before that, and there was also a Sony mobile before that too; why is it I loose interest, and forget about it, and then find some other mobile-crush?

Could it just be that no matter how lovely one major aspect or feature of a phone is say, it’s price, a new built in gadget or a sleek, slender design; it really isn’t enough to make a mobile good, or at-least good enough to buy.

What I’m beginning to see is that mobiles tend to be about one major factor, be it its connectivity, a particular design focus, a built in application, the camera, the media, the price, or its “technological achievements”.  I don’t want just one particularly above average feature as reason to invest in a mobile; I want a device that has equally good features which aren’t just surfing above the acceptable quality in phone.

So my next mobile-crush won’t be on a weak whim, a spur-of-the moment encounter, it’ll be something which offers more than one better than alright feature, and something I won’t fall out of love with.

Feel free to e-mail me anything at Samantha@mobileindustryreview.com

Do I resent my mobile?

Wednesday, November 5th, 2008

Do I resent my mobile?
I’ve been told once or twice that I resemble something of an old woman or more precisely an “Old Bag”. True, I do have my “old person” tendencies; but I do try to remain youthful as much as possible… Seeing as I’m only seventeen.

It has however hit me; I’m beginning to actually resent my mobile phone. As in, I actually don’t like it anymore.

I don’t mean I don’t like my outdated W810i; I’m actually rather fond of the device. It’s certainly better than most things I’ve come across on my bi-weekly visits to the town centre.  No, I actually don’t like the idea (at least for the moment) of being constantly in touch with the world, or at least my friends all the time.

Last week I was on Half-Term. A pleasant one week break from the mountainous piles of work I have to complete, and everything else that goes along with the joys of A Levels. One would expect I would be embracing the free time, and trying as much as possible to get in contact with all my friends…

I haven’t.

In fact, for the entire week my mobile phone was on silent. Now, I have my mobile on twenty-four seven. I actually cannot recall a day when my mobile has been turned off… It just doesn’t happen. This week though, I’ve become rather lax. I keep leaving my phone away from me (which never happens), and I actually try putting off looking at the device.

Now obviously, this could be due to a number of things; but I’ve come to the conclusion now, that I don’t actually want people being able to contact me all the time; and if they do, I don’t want to know about it.

Now this is an argument my Grandparents used against during the populisation of mobiles; “Why on earth would you want people to contact you when and wherever you are!?!” And to me it was as simple as, well, it’s useful for emergencies, and you never know what good can come out of it.

Could this be a phase? Certainly, and I no doubt expect to falling back in love with my mobile, and the joys of constant communication fairly quickly.

The point though, I’ve come to realise how intrusive it is. I’ve pointed out before the annoyances I’ve found with mobile phones in Public Places, and how I found them highly intrusive. But what about our personal lives?

Last week for example, I had fallen asleep rather early for half-term week (I think around quarter to ten). I woke up an hour later; after I found the DVD I had been watching had restarted its self. So I got up, turned it off, got properly ready for bed, and glanced at my phone quickly. “SMS Received From: [name of friend] Read now?”

Now, had my mobile been on its usual “loud” setting, I would have had my very nice piece of Classical Music alerting me out of my sleep informing me of said message. I would have had my sleep disrupted by a text message! Not good.

I can recall a number of similar instances too… Sunday Dinner, and suddenly that ringtone; and blowing candles out on a birthday cake… Ahh, that ringtone again! Plus there are many, many more occasions where this has happened.

So do I resent my mobile?
Well, if anything, I’ve come to realise how intrusive and how bloody annoying the damn thing can be. It’s a sleep disturber; it’s an invited “guest” to special occasions, and just another way in which personal space can be invaded.

Then again, I love my mobile. It goes everywhere with me. It provides me the means to update Facebook wherever I am; to inform my Mum of after school-sessions of Chemistry I am attending. It enables me to contact friends for social gatherings, and family for when they need me.

Maybe I should just try turning my phone off once in a while? Yes, I could… But I don’t see it happening any time soon.

Saying that though, I wonder how well I would go trying going “Mobile-less” for a week? I reckon I could handle it… Maybe.

Do you think you hold any resent towards your mobile? Or, do you find it too intrusive on your personal life?

Once again, if you would like to e-mail me about anything, send them to Samantha@mobileindustryreview.com

Where’s the mobile awareness gone?

Wednesday, October 15th, 2008

Wow! Doesn’t time just fly by? I’ve been away for a month – organising myself with school and the various activities I’m involved in, and it feels like forever! Never fear though, because now I’m back. Well, for once a week that is!

Now school’s are a hostile environment (well, at least mine is), and navigating the Sixth Form common room is something like an assault course. But it’s so much more than that too! It’s buzzing with technology, and young people who know things, right?

I’ve been keeping my eye out for mobile news, and reading MIR, and of course the news in general. The Google Android is by no means a small piece of ignorable news at the moment, so how is it then, no one is talking about it?

After the twelve-week summer holiday some people were showing off their new gadgets, namely Sony mobiles, and the odd iTouch; in the three hundred student strong Sixth Form I’ve only seen a single iPhone. That’s just one.

Now before I criticise my peers for being totally unaware about the world of technology, computing and mobile phones; there are some techno-people like myself too; maybe even more technologically experienced. So why then is it that no one is talking?

From what I’ve gathered, no one particularly cares. Of course, I care, the rest of the MIR team cares, and I’ll hazard a guess that you the reader may also care too. The mobile phone industry is of course interesting, fast paced, and constantly evolving. But could this be the problem?

From what I’ve seen is that for those who I know (and you may beg to differ on this), the world of technology is just too fast paced to keep up with; and as a result, they don’t bother to keep up at all. If you ask someone about the new Nokia 5310, you’ll get a blank stare and no hint of excitement at the prospect of free music. Why? Well they don’t know about it!
For me this is quite an interesting piece of news, I won’t buy the phone as it doesn’t actually interest me, or grab me enough to go and spend money on it; but its certainly something of interest, and a product which is really targeting what I do the most – download music.

So back to the Android:
Well, there’s nothing to say. I think the device itself looks good (although for the videos I’ve seen, slightly slower than the iPhone), and if it’s priced correctly it should fly off the shelves. But where is the buzz from the Sixth Formers? The sixteen to eighteen year olds with plenty of disposable income, and a constant desire to keep up with the times just have no desire, or even no knowledge of this remarkable piece of news.

Then I think about this, why don’t my friends know about this? Or even the people who I see everyday, why don’t I hear them talking about the latest mobile phones? I hear them chatting about the new Manhunter game, and Gears of War, and maybe debating what’s best, the Playstation 3 or the Xbox 360? Why, and I’ve said this before, isn’t there more advertising, or promotions for the young people of today?
Obviously there is an issue here. Either my outer-London school and its students are blissfully unaware, or advertising just isn’t doing its job.

For all I know, I could be totally wrong; but in the numerous times I’ve tried to talk about mobiles or something I feel like I’m talking a different language. And, I don’t know about you or anyone else really, but in this day and age, who would expect that? What’s more, how is it, that Nokia with their 5310 which is so obviously designed and aimed at young people, aren’t they targeting us?

So to Nokia, and Google, what’s going to happen? You both have quite possibly big selling devices, but what are you doing about it? The 5310 launches tomorrow and I’m certainly not feeling, nor seeing any of the buzz.

If you have a differing opinion on this, or want my opinion on any particular aspect of the mobile industry please feel free to leave comments or e-mail me at samantha@mobileindustryreview.com


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