Archive for the ‘Telephony’ Category

The telephony service for the global mobile elite arrives in 2 weeks

Tuesday, February 24th, 2009

Three lucky people will shortly begin using the world’s most advanced and most esoteric mobile VOIP and telephony service.

And I’m one of them.

Esoteric, meaning ‘only for the initiated’, is most definitely the description for this new service.

It doesn’t have a name. It doesn’t need one.

It’s mobile 3.0.

Or telephony 10.0.

This is the next generation of mobile telephony services that will offer me a significantly enhanced telephony experience, without the rubbish. It will enable me to completely use my mobile operator like a ‘bit pipe’. I’ll buy ‘unlimited’ landline calls and ‘unlimited’ data. That’s all I need. I won’t have to augment my experience with one or two providers that don’t *really* do what I need very well.

Whenever I walk out the door, I simply pick up one of my 10 devices running on an array of different networks. When I make a call, you’ll see one number calling you. One identity to rule them all. So whether I’m on my o2 iPhone, my Orange LG Renoir, my Vodafone Blackberry… whatever, when I call, provided you’ve got my identity in my phone book, you’ll always know it’s me.

Call me and every single one of my devices will ring concurrently. When I answer, the others will stop ringing. One key press and I can move you from my Vodafone Blackberry to my BT landline. Or to my Hotel phone. It’s so bleeding edge, when you’re on the train and those stupidly annoying beeps sound (you know, when the doors close), the service will strip out those sounds and an array of interference.

Another key press and I can put you into conference with the Mobile Industry Review editorial team. I just press ‘*5′ and woosh. Dan Lane, Ben Smith and James Whatley get a call from me. When they answer, they’ll get put straight into the call.

Or if I press *6, I can dial my wife, my two brothers, their partners, my mother and father (on both his mobile handsets) and put them straight into conference with us.

If you get cut off for any reason, just dial me. The system will recognise I’m on the conference call and stick you straight into the chat.

For those who don’t answer my pre-defined conference call request, they get a text message, from my ID, with a request to join.

And that’s another thing. Unified text messaging. Every text I send and receive is copied into my Google Mail.

Of course, setting up group chat, divert, push-one-for-help kind of things — all built straight into the service.

Indeed, pressing *8 immediately begins recording the call and streams it straight into an mp3 file on to the frontpage of Mobile Industry Review and into a blog post or out immediately on to Twitter. (It, er, does announce this to all parties and it requires me to confirm the action… just in case the phone slips or something.)

Instant public and globally available conference calls. Love it.

And voicemail? It’s automatically transcribed and the audio is emailed and available for query on 6 of the most popular mobile platforms a la Apple’s Voicemail system.

Did you say Vodafone Passport?

No?

Good.

Because I don’t need it any more. I can’t call the States from my Vodafone handset. I still haven’t phoned them up and ’switched’ that function on to allow me to pay some ridiculous rates. I dunno, 1.50 a minute? From my mobile?

No.

It costs nothing. Next to nothing. I get it at wholesale, whatever I call.

When I’m roaming — when I’m in the States, for example, I get exactly the same service. No roaming costs.

Annoyingly, it costs more for me to call the local pizza place, than it does to call New York. But it’s wholesale rates and it’s pittance.

If you’ve only got one handset and you’re on PAYG, this is not for you. It’s a service aimed at the planet’s ‘mobile global elite’. And I’m loving the concept.

I guarantee you haven’t ever heard of this provider. I doubt they’ll sell for a billion dollars. Their target market is just far too niche. But they don’t mind. They’re focusing on making the best possible mobile telephony experience, bar none.

I don’t imagine I’ll significantly reduce my mobile costs. That’s not really a concern for me in this context. Instead I expect I’ll be able to reduce my Vodafone spend from approximately 500 per month to about 50. I then reckon I’ll rack up about 50 quid’s worth of wholesale usage in a given month.

I should be able to begin using it in about two weeks. When I can, I’ll publish more details and I’ll get some demonstration video footage up.

BBC’s computer generated map of British telephone calls

Monday, August 4th, 2008

The BBC have been promoting a show called “Britain from Above” in which which they take telemetry from various trackable sources and generate fancy maps of our activities and, presumably, add a thick layer of social commentary.

In the promo video linked below they show a few examples of air, land and sea movements but it’s the content at almost exactly 1 minute into the video that interests me; A traffic map of every telephone exchange in Britain tracked, as they say in the video, second by second.

This is obviously based on information from BT, so are there any mobile networks that do fancy network utilisation displays like this? Hopefully there will be more telecom eye candy in the full show.

You can check out the promo video here or, if you’re in the UK, see the whole show on Sunday 10th August at 9pm on BBC One.

SME guide to buying telecoms now available

Wednesday, June 25th, 2008

If you run a small or medium-sized business in the UK and are confused about how to get the best deal on your telecoms then help is at hand. The snappily titled ‘What To Look Out For And What To Watch Out For: Hints And Tips Guide To SME Telecoms & Mobile Procurement’ has now been released by Utility Watch UK.

So if you’re confused about your mobile strategy, unsure of whether to use VoIP or just feel like you might be able to get a better deal from your provider then you can use this report to guide you through the difficulties and pitfalls.

You can get the report by emailing guide@utilitywatch.co.uk or by calling 0800 652 5100.

Truphone v4.0 adds ‘Truphone Anywhere’

Tuesday, May 27th, 2008

Announced today, the newest release of Truphone – the VoIP solution for S60 handsets (iPhone is planned) Ewan discussed recently – has added an important feature to it’s existing WiFi-based features… routing calls over the mobile network itself via a local dial-in number or via a call-back mechanism. This allows people out of range of a WiFi hotspot (including a number of commercial ones for which an extra charge applies) and without a suitable 3G data tariff (or just reception) to continue to use the on-phone client as before. Depending on use this option costs the user either a call to a standard land-line or a text message (used to initiate the call-back), although the application takes care of establishing the calls regardless of the method chosen.
Use Truphone to make Wi Fi phone calls when you're out and about

The greatest benefit will be to those using Truphone’s flat pricing (3p to landlines, 15p to mobiles) structure for international calling to supported countries (some locations such as the USA are 3pm for all calls) who can now access it from any location with a GSM signal, but either mechanism can be selected via the client for other calls too, for example to reduce high per minute charges on pre-pay tariffs. Local numbers and similar pricing benefits are available to users in all the countries Truphone operates in.

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This is an evolutionary step for Truphone – it’s the same mechanism a number of other providers already use (including the iSkoot-provided Skypephone service from 3 and RebTel’s local dial-though service) although packaged nicely for those able to run the client. However it makes sense to eliminate one of the current major criticisms that a WiFi or battery-munching 3G signal was required.

The client is available to download (existing users log-in and select the option to re-download the client from the account management page) and initial testing showed it to be as slick and easy as ever both in installation and use – I’m still amazed at the audio quality that can be achieved over 3G, but that might not be something to use regularly unless you have a particularly understanding network operator

The next major step will be for Truphone to take advantage of their recent Sim4Travel aquisition and launch their own virtual operator issuing its own SIMs and enabling roaming data – something we’re eagerly anticipating and is promised soon.

GotVoice launches G2 to rival SpinVox

Friday, April 4th, 2008

smstextnews screenshot

GotVoice have gone live with it’s next-generation voicemail transcription service, “G2″, this week. The service is to be made available shortly to existing GotVoice subscribers — plus the company’s customers.

G2 wasn’t knocked up in a few minutes. It’s carrier-grade, scalable and plug’n'playable into carrier networks as required. GotVoice are offering integration via API, white label and hosted solutions and they’re clearly looking for carriers and organisations with large subscriber bases to work with.

It sounds more or less identical to SpinVox’s voice-to-text service; G2 delivers voicemails via both text (email/sms) and audio files. There are a few notable differences, including the unlimited archival of all voicemails on GotVoice.com and unlimited custom voicemail greetings. I like the idea of being able to login and query my voicemails from anywhere on the planet. The pricing also looks pretty competitive. Here’s the $9.95/month deal:

40 Voicemails converted to text per month
Overages of $0.25/voicemail (turned off as default)
Unlimited MP3’s of your voicemails sent to email
Unlimited Archive of your voicemails on GotVoice.com
Unlimited Custom Voicemail Greetings
200 Outbound Broadcast & Silent Delivery calls per month
GotVoice Premium is only $9.95 per month after the 14 Day Free trial.

I tried signing up and the form is configured for US numbers only, ergo I infer that it’s a US-only service at the moment, though I imagine it wouldn’t take much to connect the service to work for the UK and beyond.

GotVoice got $3m first round funding in late 2006. One to add to the watch list.

RebTel – 0.8p/min to the States

Wednesday, March 26th, 2008

I think my eyesight was going nuts yesterday when I wrote the post on RebTel. I checked my account rates and saw it was what looked like 8 pence per minute. Not bad, I thought. Bit steep but, you know, not bad for the service level, especially when I can use my inclusive unlimited landline minutes.

Then I had a note this morning from Mira at RebTel (she posted a comment) to let me know that it’s actually 0.8 pence per minute.

Right. Bit of a difference, then!

A rather good deal…

Vodafone UK’s international calls

Tuesday, March 25th, 2008

After a lot of digging, I managed to find the right page to work out the costs of calling abroad from your UK Vodafone.

It’s like having a flash back to 1997.

125 pence a minute to call the States from a standard Vodafone connection. More than a quid a minute!

Buy the 2.50/month international call saver option — something I briefly considered — and you’ll only pay 25p a minute to America.

I reckon that’s far too high a premium nowadays.

It’s 30p a minute to call the States from a 3UK handset. No international caller option required. That’s .. well, it’s better than 125p.

How do you dial internationally from your handset? Or don’t you bother?

Another look at RebTel

Tuesday, March 25th, 2008

A while ago I thought I should take another look at RebTel. They got $20m worth of investment, after all (see RedHerring funding announcement). I wondered how they were doing.

Armed with a new mobile number and, effectively, a new identity, I signed-up the other day when I needed to talk to a few people abroad and was a bit nervous about using my Vodafone account to make super-dooper expensive international calls (in truth, I need to go and see how much they charge — see my next post).

It was a piece of simplicity to sign-up. Really easy. Within seconds I was using the $10 starter credit I got as a bonus for signing up to call people around the world — and, GENIUS, using an 0207 number to do so — so it’s covered in my unlimited landline service plan package with Vodafone.

I really like how RebTel handle things. Online, you just type in your friend’s phone number and select the country. RebTel then allocates that number an 0207 direct dial number. When *I* call that number from my handset, RebTel connects me immediately to my friend — and, the call is generally free if my friend hangs up and and redials with their own RebTel local access number. If they don’t, and often I’m calling people who don’t necessarily count as friends and who wouldn’t be that interested in setting up a RebTel account, so in that case, I just pay the reasonably good rates (0.8p/min to the USA from the UK). [Got the rate wrong… I thought it was 8p a minute, it’s actually POINT 8 pence, i.e. 0.8p/min) If I shop around, I could get a cheaper rate, I’m sure. The simplicity of storing my friend’s number in my phone book and calling it is worth a lot to me though.

You can setup friend phone numbers easily online, by SMS or by http://mobile.rebtel.com/ from most mobile browsers. Nice.

The audio was clear and entirely usable to the various countries I was calling (USA, Europe). I immediately added a load of cash to the balance and started calling more people.

If you haven’t looked at RebTel recently, I reckon you should — www.rebtel.com.


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