Archive for the ‘Unplugged’ Category

Happy Friday, Have Some Drum Ringtones

Saturday, January 26th, 2008

It’s Friday, and what better way to celebrate than a few classic ringtones to take you down memory lane? Only, these ringtones have a really nice sound, as they’re accompanied by Italian drummer Andrea Vadrucci (aka Vadrum). This guy totally goes to town to a medley of memorable ringtones, and you can’t help but watch it over and again.

Here’s the link if you can’t see the embedded video.

What ringtone do you have?

(Thanks to Rawsocket for the video link)

18 questions to Scott Stonham, VP of Product Marketing at Miyowa

Thursday, December 13th, 2007

Scott Stonham_Miyowa.jpg

Miyowa, the mobile instant messaging geniuses, recently hired Scott Stonham as their VP of Product Marketing. I’ve been following Miyowa for quite a while particularly since they’re focused on educating and assisting the behemoth mobile operators of our fair planet understand and implement mobile instant messaging for their subscribers.

I always enjoy seeing how people respond to the more or less standard set of SMS Text News questions — I find it fascinating to read viewpoints from people in the industry. Thus, let’s get going with Scott’s Q&A…

- – - – - –

1. What was your first handset and network?
A brick-like, bright green NEC phone on the Vodafone analogue network. I was a student at the time and remember I had trouble fitting it in my bag with my books and files. Nonetheless, I was the envy of the class until upstaged by a Motorola StarTac. I remember my phone falling out of my bag in a lecture and causing physical damage to the wooden benches.

2. Describe your current mobile setup.
I currently have a Sony Ericsson K550im on Bouygues, and an HTC MTEOR on Vodafone UK. I use the K550im for my mobile messaging needs, particularly for Microsoft Live Messenger and Yahoo Mobile Messenger using the Miyowa powered clients from Bouygues.

3. How much was your last bill?
My last personal bill was £128. I don’t know how much my last corporate bill was. The biggest ‘bill shock” incident I experience came whilst preparing a demo for 3GSM in Cannes. Vodafone called me to ask if I was still in possession of my phone, as the bill had just triggered the £4,000 alert threshold!

[You were lucky, Scott! They didn't bother phoning me when I ran up a 1k data bill in Cannes! - Ewan]

4. What’s your background?
Having a strong technical background is essential in this industry, no matter what your role or speciality. I graduated with a First class degree in Cybernetics and Control Engineering from Reading University, UK, having designed and built a three-wheeled robot that learned how to move and hunt for food. With Terminator skills in my veins, I made the obvious career move into a software role at a credit card authorisation company, and with a number of successful projects under my belt, I headed for the bright lights of Vodafone. I spent the next six years working my way through software, leadership and product roles in their UK, International (later to become Vodafone Global), Interactive (later to become Vodafone Multimedia, and then Vizzavi), Multimedia and Global business units. Having spent a number of years on Vodafone’s location services projects, I left to lead the market development activities for SnapTracks’ (Qualcomms’) gpsOne(TM) Assisted GPS products across EMEA. My next role as Marketing Director at Openwave took me firmly into product management and marketing capacity, working across Europe and driving their location services and mobile advertising activities.

5. How did you end up with your current company?
I was looking for something new and exciting, in a company that wanted to make a difference, and would give me the opportunity to help make that happen. During this process, I was approached with the role at Miyowa. Out of the numerous roles I had looked at, Miyowa ticked all the boxes.

6. Give us an overview of what your company does? Key clients?
Miyowa is dedicated to delivering value to our customer, driving adoption and usage of messaging data services. We are the market leader in Mobile Instant Messaging (MIM) client technology, with support for all the major IM communities across more than 300 mass market devices, and growing at around 50 new devices per month. At this rate we plan to support worldwide MIM deployments on more than 1000 devices by the end of 2008. Behind the clients and helping deliver the compelling, engaging and addictive user experience needed to stimulate and grow MIM revenues, Miyowa provides industry leading Mobile Instant Messaging Gateway platforms and business intelligence services. Our client and gateway products are Mobile Advertising Ready, and currently being used in market trials to prove the value of the MIM inventory.

Miyowa has more than seventeen customers, across both the mobile carriers and mobile device vendors. Of our publically announced customers, Orange Group, KPN and O2 are our largest accounts.

7. What do you think is right with the mobile industry?
The mobile industry addresses the basic human need to communicate and be part of community, and continues to change our live more rapidly than any other technology on the planet. Awash in talent and exceptional people, innovation is never far away and although we often get caught up complaining about ‘12-18 month deal cycles”, in those months a lot tends to happen, relatively speaking.

8. And what’s wrong with the mobile industry?
Long deal cycles. Seriously, my feeling is that market saturation is stifling innovation in the mature markets at a time when competitive differentiation should be most important. The industry continues to face the bit-pipe threat and must either adapt and overcome through innovation, or acquiesce and embrace a new world of bit delivery.

9. If you had to buy a new mobile handset tomorrow, what would you get?
I plan on purchasing the HTC TyTn II. My background tends to bias me towards Qualcomm based devices, especially when they come equipped with Assisted GPS.

10. Rate the UK network providers in order of preference with a one line summary of each.
First: 3 – For the impact it has had, its vision and alternative business approach

Second: O2 – for the understanding of its customer base, and ability to target services accordingly

Third: Vodafone – For being the yard-stick, and setting the standards. I’ve always been a Vodafone subscriber, so too have my family. You know what you’re getting with Vodafone.

Fourth: Orange – It has had some great ideas, and been well positioned to bring innovation to the industry, but is often understated

Fifth: T-Mobile – Personally, I just haven’t seen T-Mobile do that much around the UK, unlike Germany and the USA. Perhaps I’m being unjust, and am simply not its target demographic. However, its Web’n'Walk service certainly helped the demolition of those garden walls, which in my book is a good thing.

Of the MVNOs, Virgin is top of my list.

11. What’s the hottest mobile service to catch your eye recently?
Whilst trying not to be too biased, I would have to say MIM. The reason I joined Miyowa was because of the potential MIM has to bring to the mobile industry. I see MIM as much more than just ‘another way to communicate”, and as an underlying framework for the future of mobile applications. MIM has the opportunity to deliver on not just the promise of next generation messaging, but will also lead the pack on IMS enabled applications, support the emergence of mobile advertising and make Mobile2.0 a reality.
Beyond MIM, it’s the wealth of new location enabled services coming to market on the back of GPS equipped devices. One that caught my eye in particular, mostly as a demonstration of the kind of ideas that the developer community can come up with if given the tools, was SatLav.

12. Pick 3 people that you admire and rate in the mobile industry and give us 2-3 lines about each.
There are quite a few individuals I admire, but to avoid the Oscar acceptance style speech, I’d like to answer this in terms of groups of people:
First, I admire those who work in the standards world. In my opinion, it takes a very special type of person to do this, and having worked with people who fly half way round the world to exotic locations, just to spend 5 days locked in an air-conditioned meeting room debating the merits of one call flow vs another, I have to acknowledge their work, since the industry would be a very different place without them.

Second, TAT. The Astonishing Tribe of Sweden are, in my opinion one of the leaders in forward-looking, slick UI designs. I met them for the first time at a conference in Amsterdam, and realised I had already seen their work in many different places. I guarantee you will have seen the Photo River concept in handsets today.

Thirdly, I have had the privilege to work with a number of dynamic and energetic people who decided to give up their comfortable lives in the hi-tech world and move to far-flung places to help the less-privileged. I admire them for both their achievements in this industry and the courage and compassion they have shown when moving on.

13. What services do you use the most on your handset?
In order of use: MIM, Voice, SMS, Music, Navigation, Camera, Photos

14. Do you have any pets?
Yes. 2 cats, 2 tree frogs, 11 fish, 2 tortoises, 1 macaw and 5 stick insects, previously we have kept 2 lizards, 4 chipmunks, and 2 chinchillas.

15. What’s the last thing you saw at the cinema?
Ocean’s Thirteen, Die Hard 4.0 and Transformers

16. What’s your ringtone?
The Whistler by Claude von Stroke on my MTEOR and Beyond the Sea by Bobby Darin on my K550im

17. When did you last send a picture/video message — and who was it to?
Two weeks ago, to a friend whilst on a train to London.

18. What sites to you read to keep up to date with what’s going on in the mobile industry?
I don’t rely on any one or two sites, but in my browser cache today are: The Register, Telco2.0, BBC, WebUser.co.uk, MobileEurope.co.uk, eurocomms.com and, obviously, smstextnews.com.

- – - – - –

Scott, thank you very much for taking the time to answer!

15 questions to Ian Price, Managing Director of Broca

Friday, December 7th, 2007

Broca, the secure messaging specialists, have been coming across my radar frequently across the last few months so I thought it would be rather good to put some questions to their top man, Ian Price (Managing Director). Here we go!

Broca

1. What was your first handset and network?
It was a BT issue phone – the size of a brick – which I was given on joining. On Cellnet, naturally. I still have it in the garage.

2. Describe your current mobile setup.
Nokia N70 – nothing particularly sophisticated although I do have some (legal) SMS forwarding software on there to show people how unsafe plain SMS is.

3. What’s your background?
English Lit degree specialising in Old and Middle English. Started out in consulting where I wrote the Cable & Wireless business plan for what became One-2-One (now T-Mobile). Then joint a fledgling cable TV company in Camden and got headhunted by BT to lead the fight back. Spent 11 years with BT launching among other things the BSkyB partnership, BT 1571 and BT Click&Buy. Left BT to start up Digital Payments, the mobile top-up solutions provider part-owned by Vocalink.

4. How did you end up with your current company?
I was approached by 2ergo while at Digital Payments. They had bought the patents that Broca’s technology is based on. Broca demerged from 2ergo in March this year.

5. Give us an overview of what your company does? Key clients?
We are in the advanced messaging business with two products based on our patented technology: SAMS (Secure Advanced Message Service) makes SMS content 1) password protected 2) encrypted and 3) recorded delivery. The second product is Acquire which is targeted at data capture requirements. We have a number of channel partners that resell the products such as Vodafone, Rapide and Infinite Solutions. Recent wins through partners include Malaysia On Line. Also trialling Acquire with a major handset manufacturer and European network.

6. What do you think is right with the mobile industry?
GSM is a basically sound technology which gives most consumers 90% of what they need AND works in the developing world. It is a truly global technology – 2.3bn consumers can’t be wrong.

7. And what’s wrong with the mobile industry?
Disastrous lack of handset standardisation pushes the cost up for anybody trying to innovate in the industry.

8. If you had to buy a new mobile handset tomorrow, what would you get?
Nokia N95. Could be regarded as a safe choice but my main use is for business. I can hook one up to a projector and do on-screen demos.

9. Pick 3 people that you admire and rate in the mobile industry and give us 2-3 lines about each.
I would have to say Barry Sharples and Neale Graham of 2ergo as the first two. For one thing, they might read this. Genuinely, though, they have done great things in the mobile technology area. I would also pick Peter Erskine who has just announced he is leaving Telefonica/O2. I worked for him when he was at BT and remember when he took on what was then Cellnet.

10. What services do you use the most on your handset?
Aside from the everyday ones, I have been known to place the odd bet using the Blue Square Java Sportsbook I downloaded. I am pleased to say I am well ahead on aggregate – I must get round to placing something on the Hatton fight.

11. Do you have any pets?
Big domestic fault-line here: I and our 13-year old son are very strongly pro-dog. Wife anti. She seems to have the casting vote in spite of being in the minority. My son and I have been reduced to taking dogs out for a walk at the Dogs Trust in Harefield.

12. What’s the last thing you saw at the cinema?
Beowulf with my son. Either they’ve taken liberties with the original or I skim-read it at University too quickly and missed all the sex…

13. What’s your ringtone?
I’ve come to the conclusion that my musical taste is too esoteric to find a ringtone that suits – I was with someone yesterday at T-Mobile who has Cantaloupe Island but only the US3 version as he can’t get the original. Rather than be reduced to that sort of compromise, I prefer to stick with the default.

14. When did you last send a picture/video message — and who was it to?
I have never sent one. Received one once from my cousin who had her picture taken with Trey from the apprentice. (‘You’re nothing to me” if you remember…)

15. Anything else we should know?
Watch out for a new consumer application we are planning to launch in Beta very soon. You will hear about it here first so watch this space…

- – -

Ian, thanks for taking the time to answer those questions.

If you’d like to do a Q&A, drop me a mail.

Q&A with Alfie Dennen on new service CityClickers

Monday, November 12th, 2007

Picture 3

Alfie and his team have just gone live with CityClickers — a pan-European moblogging service launched in conjunction with the LG Viewty. I grabbed him for a few minutes and fired these questions at him to answer:

1. What is CityClickers?
City Clickers is a Pan European moblogging competition, asking people to send in images of people they feel reflects the true style of their country. The site has been launched in Spain, Germany, The Netherlands, UK, and France. The site has a big blog partner network specifically for this competition, co-ordinated and arranged by the lovely folk at Shiny Shiny. This is the first competition of it’s kind I believe, a Pan European moblogging competition with some amazing prizes.

2. CityClickers is based on your moblog platform — was it a ton of work to create the CityClickers microsite?
Well, the moblog:UK site is the hub for all the promotional work we do with clients, where essentially they have a branded promoblog (promotional moblog) within the site, and it is promoted to our site users. City Clickers is the first use of a new product we have developed, which provides clients with a seamless moblogging microsite for one off promotions, or for an ongoing presence. The software allows us to create a client promoblog at a specific URL, with the user journey being entirely contained at that address. At the same time this is a great solution for a brand to run a promoblog competition in a microsite fashion, the moblog still benefits from promotion to our audience and members at moblog:UK, so we think it’s pretty nifty. Working with a client like LG means that there was certainly a certain amount of to’ing and fro’ing to get everything just so, and there will always be that element of one on one work.

3. You must be pleased?
The site has gone down a storm, and we’re really pleased. Using moblogging at the core of a promotion like this is a great move, for any brand. Moblogging has always traditionally been a bit niche, but with flat rate data, widespread understanding of MMS, and applications like Shozu or Trutap for one touch moblogging, the practice is really poised for widespread adoption. We’ve worked with some incredible folk over the years who have helped us really spearhead moblogging out of the niche -whether it’s a moblog for Ronan Keating (http://ronankeating.com/moblog) or an activist moblog for Greenpeace (http://moblog.co.uk/blog/greenpeaceuk), these efforts have, I hope, driven moblogging forward in the UK.

4. I saw you’re doing this in conjunction with Shiny Media — how are they involved?
Shiny Media came to us with the idea and requirement. We’ve worked with Shiny on a few things in the past (http://moblog.co.uk/blog/mychemicaltoilet) and they also have their own personal moblogs with us, so they really *get* our platform and what it’s capable of. They are coordinating all the partner blogs throughout Europe on this as well. I think that’s what’s interesting about this is that the ‘blogosphere’ is so often dominated by our cousins across the Atlantic that this is a great example of a cohesive European approach, harnessing the power of blogs, as well as mobile.

5. There are a lot of mobile marketing companies reading SMS Text News. What’s the rough cost for them to deploy a moblogging microsite with your technology?
We have different solutions for different sorts of clients and their requirements, with full platform builds such as The Big Art Mob for Channel 4 (www.bigartmob.com outreach activist moblogs within moblog:UK such as those for Actionaid (moblog.co.uk/blog/actionaid) or Greenpeace, and promotional moblogs such as those we do for bands, either run from a seperate URL like Maximo Parks, at www.maximoblog.com , or/and within moblog:UK. The cost is quite variable, but clients can get a full branded moblogging site with promotion at moblog:UK beginning at £2k, so it’s an enormously affordable and customisable solution.

Without giving away the particulars of our City Clickers build, our microsite solution is around 5k (UK Pounds) for a 3 month campaign, which includes a technology license, design, promotion at moblog:UK, URL registration and administration, as well as an MMS keyword for the UK. At this price point it’s something which even a marketer who hasn’t yet done much in the mobile blogging arena can try out.

6. What benefits is the technology realising for the brands you’re deploying it with?
Where do I start? :D Clients are able to include their own advertising in sidebars, they are creating databases of users who MMS into their moblogs, reach a high end tech savvy audience who are actively engaged in mobile blogging in the UK, and are reaching into the ‘content as advertising’ ethic, which it seems is where so much of our engagement with brands is heading these days. Clients can customise a message to be sent to those taking part in a promotion direct to their handsets as soon as that person has sent some content, closing the web/mobile gap.

7. How’s it going over at Moblog.co.uk?
We just launched today, but I think it will go down well. We haven’t done a competition yet which had this European scale, so prizes and participation are open to all and not only our UK members, which is ace. We’ve always had a great engagement from members, since the competitions we run are always closely in line with what people enjoy and can get into, ordinarily with a bit of a tech. slant.

8. What handset are you sporting at the moment?
I’ve been using the Nokia N95 on 3’s X-series gold for a while now. Can’t believe how great the phone is to use (well, battery life), and there is something incredibly novel and somehow amusing in being able to switch on GPS wandering down the street and watching your position change :) X-series on this device is also where it really comes into it’s own, so I can’t wait for flat rate data to be the norm rather than the exception in the UK.

Alfie, thanks for taking the time!

If your company’s doing something nifty in mobile, drop me an email and let’s do a Q&A!

Martin Smith, forged in the fire of UK Tech PR

Monday, November 5th, 2007

Frith PR Q&AI first met Martin Smith (right) Co-Founder of Frith PR (and it’s parent, Sonus PR) on a cold day in October when I was hunting for advice on positioning one of my companies. Since then (and after a very successful acquisition driven by super PR), I’ve referred many a mobile or telecoms related business to Martin and his Co-Founder, Patrick Smith, for advice and perspective.

When I told Martin I was planning a Los Angeles Unlimited Drinks, I was delighted when he immediately called up and offered support as a sponsor — and readily agreed to come along to the event. It was shortly after then that I realised I hadn’t actually blogged much about him. So I demanded a Q&A! And here we are:

What is the one piece of advice you would give to companies to improve their profile?
I think most companies would do well to think more deeply about how they position themselves in the market. It is not enough, for example to decide that you are a ‘leading vendor of mobile data solutions’. So are hundreds of other companies so that description doesn’t resonate with anyone.

How does PR differ in the United States compare to Europe?
Some things are just the same. You need to pitch the story to the right people at the right time in the right way. I have to say though, conditions can be quite different. My PR skills were forged in the fire of the UK tech PR market, which has to be the toughest tech PR market on the planet – UK journalists are often proud of being highly cynical, plus UK agencies often have smaller budgets than their US counterparts without correspondingly smaller expectations.

And what are the biggest differences you see between the US and European wireless markets?
For me, the most interesting difference is people’s relationships with their devices. In Europe the mobile phone is so much more of a fashion item than it is in the United States. This recent post from Dean Bubley is a good example of one way in which that’s true.

What’s the most interesting story you see out there in the wireless market?
The US Federal Communications Commission’s 700-MHz auction is really interesting, partly because of the present-day political maneuverings and partly for its long-term potential to disrupt the status quo.

Who do think is the most interesting company in mobile right now?
Google. In the last 12 months, Google has been staking a claim on more and more aspects of the wireless experience.

How has PR changed over the last few years?
The rise of ’social media’ has to be the most significant change I have seen, and that’s clearly very much a work in progress. The PR industry is currently working out how to embrace this crazy, new world without forgetting the basics.

Why was Frith PR (and parent Sonus PR) set up as a telecom specialist?
We felt that technology had become so pervasive that it was no longer meaningful to be a ‘technology’ PR expert, so we founded the agency as a ‘telecoms PR’ firm, narrowing the focus and increasing the level of expertise we offer to clients.

Who’s your dream client?
I don’t necessarily have a dream client per se, but I do have a dream type of client – the type of company for which you know you are making a tangible, positive difference. That usually means a company where they are actually doing something really interesting or different and where your client contacts are humble enough to remain open to advice.

What’s your current mobile handset?
I have a couple of mobile phones. One is a Nokia E61, plus I have a Samsung SGH-A707. I am itching to get something new though.

- – -

Martin, thanks very much for taking the time!

If you’d like to pick Martin’s brains, get him in San Francisco on +1 415 848 3035 and tell him I sent you or get in touch via these details.

Ben Harvey: What happens when you go 88 miles an hour…

Friday, June 15th, 2007

Ben Harvey returns with his weekly Friday afternoon column – and this week he’s looking into his crystal ball and making some predictions for the future.

- – - -

Looking back through the history of mobile telephony always reminds me of those terribly clichéd film montages of time-travel; you know the ones – pages fluttering down from calendars. Seasons whirling forward at the blink of an eye, with trees squirting up from the ground and with the hands of clocks whirling around like rotorblades. It’s all happened so very, very fast. And, were I not the incredibly bright and capable young man that I am, I should be quite intimidated by the speed of such change.

To recap, we’ve gone from using cinderblock-sized walkie-talkies (useful in an area of London about the size of an urban-fox’s piss-marking territory) to the current state of play, when we’re blatting music & video files around to our friends all across the world on handsets the size of a Toffee Crisp.

However – it’s always easier to look back in time than it is to look forwards; hindsight, as we all know, is easy. This is why your history teacher at school found it so hard to impress women. It’s also why Mystic Meg never buys lottery tickets. So – I’m going to stake my reputation on the line here and make some bold predictions. Some of these are wild stabs in the dark, others have been painstakingly assembled, the bricks of logic carefully tamped with the sticky mortar of intuition. Or something.

Anyway, here we go, listed in nothing by a rough chronological order…

Handsets will get no smaller, just heavier

Ben Elton, as a stand-up comic, has a lot of faults; he’s been using the same routine for fifteen years, for starters. Dressing like he mans reception in a Job Centre doesn’t endear him to us much, either. However, in his other guise as a novelist he did once make his own prediction about the future, which is that technology can only shrink down to a certain level before you start losing your computer-keyboard down the back of your sofa cushions, or accidentally put your stereo through the washing-machine because you left it in your trousers. He’s quite right – certain technologies have to have a minimum size because, even though they could be far smaller, you’d never be able to find the bloody things.

Look at memory-sticks, which have to be at least the size of a stamp; otherwise you’d need tweezers to get them in or out of your camera. Look at iPod shuffles; miniscule things. Again, they could be far smaller but the size of the buttons on the frontage dictates a maximum size (you flick the on/off switch with your fingernail as it is). As long as human beings are using their fingers to operate technology you’ll always be constrained to a minimum size for any tech appliance. A case in point were those calculator-watches that you needed a sharp pencil to use. Classy.

Handsets are exactly the same. Even current models are forced to sprout buttons and switches on three or four of the six sides available; routing everything through a touchscreen, á la iPhone, won’t help, because, again, the fat, greasy, sausage-like digits of the average person mean that things can’t be any smaller, styli being about as popular with the general public as Michael Barrymore at a pool-cleaner convention.

One thing that manufacturers of handsets will have to keep an eye on, though, is density. Because although mobiles aren’t going to get any smaller, they’re certainly going to get heavier. Cameras will have more sophisticated lenses. Batteries will become more compact, more powerful (Fuel Cells being a subject for a future article – but in the meantime…) and speakers gain more and more clarity and ooomph. The upshot of this is that your average handset, in five or six years, will be so dense that it may as well be made out of lead.

This in turn will have side-effects – braces on men will make a sartorial comeback, since your trousers will instantly be pulled to ankle-level under the tonnage of your mobile. Women will have to have to rent Sherpas to carry their handbags, or perhaps pull them around on cute little trolleys. Also, instead of calling a hitman to whack someone that you dislike you could always just batter them to death with the phone itself.

Reducing Carbon Footprints will be important for about thirty seconds

They’ve recently started banging on about how damaging to the environment the IT industry is. And I think they’re quite right – not in terms of global-warming, or using the world’s resources to make PCs you throw away after three years, but more the damage to the water table that all the world’s IT consultants, programmers & engineers do every weekend when they get hammered & wee in inappropriate places whilst waiting for their taxis.

However, much in the same way that Saint Geldof of Bob jumps, hand in hand with Bono, onto every passing political bandwagon it must also be the case that the guns of the environmentalists will be trained, sooner or later, on the mobile industry. Admittedly, we have been treating the atmosphere to radiowave-bukakke for twenty years and, yes, egging various African civil-wars on (so that we can steal all their lovely lithium) could be seen, by unfavourable eyes, as not being in the best traditions of honour & good sportsmanship.

Anyway – when we have a thankfully brief period of biodiesel-fueled, wicker-cased handsets, don’t worry. Like all environmental fads, it will last just as long is takes everyone to become happily blasé, and then we can all revert to our ivory-clad Motorolas. You know. The ones with the seal-pup leather finish.

Integration into Everything

Cash is dying on its arse. In 2004 in the UK, for example, card purchases outweighed cash purchases for the first time in all retail sales (figures weighted to exclude cocaine & stripper-rental) and has been falling steadily ever since. Governments across the world are quietly putting the feelers out to fund studies into totally cashless economies, partly to track money-laundering & crime, and partly to stop counterfeiting, but mostly because money costs so much. Printing all those notes. Smelting all those coins. Holding all those focus-groups to decide who goes on the next £20 note (Sir Bob of Geldof, anyone…?), it’s all such a bloody expensive process. The sooner we can be rid of the folding paper-stuff and slap it all on an ethereal data carriage of some sort, the better and that, my friends, is where the phone will come in.

People talk a good game when it comes to ‘convergence”, and it does seem a bit of a far-off concept, but it’s an inevitability. For example, now that cameraphone picture-quality is now – officially – uncrap, the digital camera will increasingly be sidelined into a specialist product for photographers. The next generation of handsets & bandwidth options (including the next gen. of GPRS, whenever they decide to pull their heads out of their backsides) will bump Blackberrys (or is that Blackberries?) firmly into obscurity; you watch what happens to Blackberry unit sales when the iPhone comes out.

So; where am I going with this? What I’m saying is that, as financial transactions move more and more into a realm where they become pure data then they’re going to need a device to go with them capable of encryption tasks. And it’s not going to be all that long before we start to see respectable computing power in handsets, when you think about it. Email, internet, data storage, VOIP calls, TVOIP, probably even some bastardised ID-card nonsense, too.

…which leads us nicely onto…

Your phone will not be a phone anymore

It’s a good word, isn’t it? Fone. What is that, one and a half syllables? It’s a noun, it’s a verb, it’s everything. Everything except accurate, because it’ll be completely wrong in a very short period of time. It says that it’s a phone, not a wallet. It calling it your phone, not your node to the internet, to your email, to your own data and to the codes you need to start your car or open your front-door. It’s denoting something that’s just a telephone, not your entire world.

So, when people do start to re-name that dense, blinking lump of technological potential they’ll probably call it something crappy and generically sci-fi, like a ‘link” or a ’slab” or a ‘unit”. If I try and stake a claim on immortality, and suggest that they call it a ‘Harvey”, do you think anyone will notice…?

…I mean, do I have to write a note to the UN, or what…?

Foreigners – they’re not like us

Friday, May 25th, 2007

Ben Harvey returns for another observation for a Friday afternoon, fresh from a week of relaxation in Portugal.

- – - -

They say that you don’t know what you’ve got until it’s gone – mostly, this is true, especially in the areas of money & being happy with your own body. However, it really stands out, of course, when you detach yourself from all your links, all your connections with friends and colleagues and business and go on holiday. And then don’t like it.

I’ve just returned from a week away in Portugal and I am incredibly, incredibly glad to be back. The relief, as the wheels of the plane kissed down onto this green & pleasant land (at least, as pleasant & green as Heathrow can be. Duty-free absinthe springs to mind, for some reason) was incredible – it rose off me like steam. I’m not a nervous flyer, even when storm-fronts over Spain kicked our little flying tube around the sky and flung my poor gin everywhere, but I did get the feeling that the crap, wonky technology upon which Portugal relies may have somehow infected even the hallowed, proud vehicles of British Airways.

Don’t get me wrong. Portugal has a plethora of smashing things about it, and the people there are embarrassingly friendly, but the same laissez-faire attitude that defines the relaxed, sociable, three-hour lunch-break culture is a total anathema to two things; business & technology. It’s telling that a country that receives whopping subsidies to spunk on everything else (building pointless motorways, stealing all our fish…) has a still-dormant telecoms market that’s totally dependent on foreign providers. Not even its own government wants to throw money away on communications, and that’s saying something.

All of this got me thinking – recently, our own market here in the UK seems to have taken the tiniest of pauses, a quick breather, just to catch up with itself. The relentless push from providers & retailers, unbroken now for a decade, for better handsets, better packages and the general rabid-pace of weaving services into every new gadget, laptop and media-device has led – quite naturally – to a certain plateau. It’s not a mid-life crisis, because (in my unhumble opinion) the industry is, relatively, in its early twenties; but it does share certain similarities in terms of wanting to make sure it’s in a place, a state that it actually wants to be in.

This self-awareness, snapping as it does across an entire industry simultaneously, is as rare as a rocking-horse turd, and so we should savour it. It’s the equivalent of those charming football matches they used to have at Christmas in the trenches of World War One; a time to catch up with friends and not feel too pressured by your competitors, and have a bit of a snigger at the Italians as they feel the repercussions of attempting slide-tackles in a minefield.

However, before you know it this brittle, short-lived bubble of calm will burst and it will be back to the status quo of relentless development, of non-stop rivalry and the buzzing – albeit breathless – rush of life at the bleeding-edge of business which, let’s face it, is why you read this website in the first place. But, bloody hell, isn’t that preferable to the alternatives? We’re privileged, as it were, to work where we do and to do what we do. My reasons are as follows:

Exhibit A: Portugal

There’s a reason why you never hear about network executives hurling themselves in desperate despair out of their windows when they fail to make sufficient headway in this territory – it’s because none of the networks give the faintest of shits. I must admit to being staggered that this country has landlines, let alone the Star-Trek level of underlying technology to be able to send a text-message. I saw no shortcodes on adverts. I saw no media streamed between people in streets or in bars or in offices. The entire nation was bereft of BlackBerry and the only bluetooth available was a type of chewing-gum. But they’ve got great coffee, though, so…you know. That’s OK..

Exhibit B: Japan

There’s a reason why you never hear about network executives hurling themselves out of the windows in Japan, too; they find ritual disembowelment to be rather more effective, in times of corporate disappointment. Japan, as you’re no doubt aware, is so far ahead of us in terms of mobile usage, capacity & capability that it’s not even funny. A full and rather more useful essay on Nipponese telephonic culture will be forthcoming just as soon as I’m able to squeeze Ewan for the cost of the air-fare, but needless to say it’s roughly comparable, market to market, as our car industry is to theirs. The upside, of course, to being second-place in terms of turnover & innovation is that we don’t have to listen to the happy mewls of Hello Kitty handsets which is, as I think you’ll agree, a small price to pay.

Thus: in conclusion, I’m glad to be back in the UK if only because we’ve got the balance right; we’re pushing all fronts forwards but not so fast we’re over-extending. The Great Unwashed are still hungry for newer, better kit. Everything, basically, is respectable. Where else, really, would you rather be working…?

Anyway. Enough patriotic flag-waving. I must leave you now – I’m off to the Chinese embassy to get a work permit.

- – - – -

Hilarious stuff, thanks Ben!

One of those days…

Friday, May 18th, 2007

After talking about his experience with mobile phone retailers last week, SMS Text News reader Ben Harvey is back with a little Friday afternoon entertainment. Just don’t ask him about his day…

- – - – - -

I’m having one of those days. Like it or not, you and your mobile are partners and, like an old, married couple, one of you wears the trousers in the relationship and the other one merely pays for everything. And I’m afraid to break this to you, but you’re not the one who has to worry about catching his dong in his zip.

I’m having one of those days. A day that’s hit me with a nasty mix of bugs and idiots, all channelled through my handset like ghosts through a ouija-board.  Bugs can, of course, be anything; your handset won’t synch with your laptop. The router at Caffé Nero needs to be reset but the work-experience boy behind the counter doesn’t know how to do it, so instead of happily sniggering at The Register whilst drinking your coffee you’re stuck trying to decrypt that one Italian tabloid that’s always left in the bloody paper-rack.

…we’ve all been there…

Idiots, on the other hand, should be avoidable, but they always manage to pester and annoy – the call-centre agent ringing ‘to see if you’re happy with your package”. Some anonymous spiv on the make who spams you with business cards simply because you’re at the same meeting as him and he now wants you in his ‘human web”. Or – and call me old-fashioned, here – you just have a bad phone call, one which terminates with you flinging your phone at the wall and screaming ‘well, f*** you then!”.

…I mean, seriously, the Samaritans aren’t what they used to be…

I’m having one of THOSE days, a mix of technology not doing what it’s designed to, of people not doing what they’re supposed to and life – at least, that portion of it pumped through fibre-optics truck cabling, a mast or two and thence into my delicate little ear-hole – isn’t going quite according to plan. You look down at your handset, you feel the weight of it in your hand and think…I wish I could be rid of you. Just for a day.

But there’s an old saying. Beware of what you wish for.

This is a big ask, but I’m going to imagine, now, that that wish came true. Imagine a world without your mobile. It’s such a vital, vital thing to so many of us now that it’s hard to re-adjust your head to a time – before 3G, before colour LCDs, before text messaging, before the car-phone – when the only calls you could make were from chunky lumps of plastic that lurked on your desk and had a curly wire stuck up their arse.

What is it…say, fifteen years? 180 months of the most phenomenal development that any industry in the history of history has ever, ever seen. People sometimes point at the personal computer as being the prime example of a field that’s undergone incredibly swift progress; they’ll mutter things about the internet and then round off their argument with Moore’s Law, that twee, soundbitish little maxim that computing power doubles every eighteen months.

Well, I’m going to introduce you to Harvey’s Law. This is an equally twee maxim that the indispensability of your mobile – in whatever form it takes – doubles every twelve months. I have to put my hand up at this point and admit that this isn’t the first time I’ve named something after myself, Harvey’s Law joining a few other inventions (notably a modified vodka martini called Harvey’s Sugar Thermometer. It’s got jam in, you’d love it), but my point stands; again, imagine a world where you are – quite literally – tied to the telecoms network through woven strands of copper. How primitive.

Think back. Can you remember business without mobiles? It was hideous. The minute someone went more than ten meters from their desk they might as well have been on the moon. Not just for obvious derelictions of duty, like attending a meeting or driving down to a different office or branch, but even for popping out for a sandwich, for a cigarette, for a piss. Now, you can get in touch with someone in roughly four or five tiny flips of your thumb. Then -  such a long time ago – then it was a nightmarish game of telephone-tag between your secretaries. A mere ten years later (people used to call that length of time a decade, by the way. Now it’s known as a Tony) and we’re all connected through the cellular network, through the air, with secretaries now relegated to the dustbin of history, along with answering machines, cassette-tape, Ministerial Responsibility and yo-yos.

Think back. The way we socialise now is different, better, faster, more liquid. Something as simple as popping out for a drink now is ripe with possibilities – ten seconds of texting another friend, then another, to entice them out often, for example, leads to the best, most enjoyable evenings. This spontaneity is priceless. Before mobiles? You’d spend half an hour organising a handful of people to meet up. Didn’t previous generations have anything better to do with their time…?

Think back. Romance. I used to envision Victorian England to be the most hazard-fraught time to start dating – should you manage to actually get an evening alone with the object of your affections, after dodging her angry father & evading her psychotic chaperone, then you run the risk of getting fatally impaled on a shard of whalebone as you’re trying to get her bra off. But now, now I find it incredibly hard to even start to put myself in the situation of not having a mobile – it’s not just the little things (you’re in a bar, you get a girl’s number. But no phone! What do you note it down on?) but it’s critical to every stage of a relationship these days; from the opening texts, increasing in flirtyness until a date’s arranged. And then the date itself – imagine trying to meet up in anywhere in, say, Zone 1 when you can’t drop a quick voicemail to tell them that you’ll be late, or that you can’t work out just which Starbucks they actually meant, or that you can’t come at all because you’ve found someone prettier.

I actually get sent that last one a lot.

I say all of this not to harp on about why your mobile is great, or how lucky you are to have it, or just how clever you are to belong to an industry that’s advancing far faster than the bovine throngs can keep up with – I’m saying all this because, on the sort of day that I’m having, these thoughts might stop you from taking a handset-shaped chunk out of the plaster. Because, on such a day, the very last thing you need is to talk to gum-chewing Donna in Insurance Team 6.
There is, of course, one final reason why it’d be a bad idea to turn the clock back a Tony – you’d have to explain to your grandmother, again, just what a ‘mobile phone” was.

‘That’s very modern, deary. I bet it needs a lot of wire…”

- – - – - -

Thanks Ben!


Powered by Interactive Energy | Sign up to The Application Review newsletter