In 1901 a Swedish immigrant to America called Johan Nordstrom, founded the Nordstrom department store. In 1975, by now a national chain, a Nordstrom customer walked into one of their stores to return a set of tyres he’d bought. The salesperson gladly took back the set of car tyres and gave the customer a refund. [...]
Tag Archives | customer services
Is it official then, there’s an Orange Response CS team for online?
It certainly looks like Orange have begun extending their Orange Response customer services assistance to the internet with comments posted like these: Hi there, I work for Orange and have checked this for you, and you should not be paying VAT on your final figure. If you want to drop me an email with your [...]
Orange is “committed to providing excellent customer service”
Here’s a tale of woe from Miss Charlie Waldren a semi regular reader here at Mobile Industry Review. Alas, Orange don’t have anything like Vodafone’s Forum Intervention Team so she is, I suspect, destined to roam the land without a response or a resolution. Have a read: – – – – – Orange is “committed [...]
- The merry-go-round continues: We’ll all buy buying an iPad 3, right?
- Am I the only person in the UK that would pay a concierge fee to an operator?
- Watch how this one plays out: o2 sending mobile numbers to every website you visit
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T-Mobile’s Full Monty price plan: Unlimited everything — it’s brilliant and it’s the way ahead
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Trying DaaS on my iPad — it really does rock
- Operators: “Please stop using our network!” (“And, er, thanks for your money!”)
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Would you like to spend $1,100 on a Cisco Cius or $399 on an iPad?
- Is Nokia’s rehabilitation in the Western Media complete?
- MEF Americas 2011: Recapping the Event
- Have you see what o2′s been doing with their #o2Cupid campaign?
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Mike42: Seen it. Held it. Handed it back with wry smile an...
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TerenceEden: I had a play with one at a mobile event. It was pr...
- Would you like to spend $1,100 on a Cisco Cius or $399 on an iPad? | Mobile Industry Review: [...] have been banging on about the Cisco Cius fo...
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Ben Smith: Virtuous circle too... Get big in India and the sh...
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Ewan: That's got to be good news for Nokia in India?...
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