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	<title>Mobile Industry Review &#187; dinner lady</title>
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		<title>PhonePayPlus: The dinner lady of the UK mobile industry</title>
		<link>http://www.mobileindustryreview.com/2009/01/phonepayplus_the_dinner_lady_of_the_uk_mobile_industry.html</link>
		<comments>http://www.mobileindustryreview.com/2009/01/phonepayplus_the_dinner_lady_of_the_uk_mobile_industry.html#comments</comments>
		<pubDate>Thu, 22 Jan 2009 11:46:01 +0000</pubDate>
		<dc:creator>Ewan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Annoying]]></category>
		<category><![CDATA[dinner lady]]></category>
		<category><![CDATA[mobile industry]]></category>
		<category><![CDATA[phonepayplus]]></category>
		<category><![CDATA[uk]]></category>

		<guid isPermaLink="false">http://www.mobileindustryreview.com/?p=14022</guid>
		<description><![CDATA[PhonePayPlus is the proverbial dinner lady in the mobile industry school playground. Nominally known as the premium rate industry regulator, they typically hand out fines to companies that have made a huge, huge amount of money from spamming the mystified UK population &#8212; and who, have conveniently costed a fine into the profitability matrix. I [...]]]></description>
			<content:encoded><![CDATA[<p>PhonePayPlus is the proverbial dinner lady in the mobile industry school playground.</p>
<p>Nominally known as the premium rate industry regulator, they typically hand out fines to companies that have made a huge, huge amount of money from spamming the mystified UK population &#8212; and who, have conveniently costed a fine into the profitability matrix.</p>
<p>I describe PhonePayPlus to anyone who enquires as one of runt dinner ladies.  The dinner lady that, despite the huge sign saying KEEP OFF THE GRASS outside the Headmaster&#8217;s office, will strategically ignore the 14 or 15 ugly oversized teenagers sprawled across it.  That&#8217;s because, earlier in the term, she once walked over and insisted they get off the grass &#8212; to which the teenagers just stared briefly at her and then carried on listening to their headphones.</p>
<p>So the PhonePayPlus dinner lady continues to patrol the school playground and conveniently ignores all the bollocks going on until whilst, now and again, putting some of the teeny kids &#8212; the ones who haven&#8217;t learnt that disobeying has next to no effect &#8212; in detention.</p>
<p>The mobile industry in the UK is completely screwed in the context of premium billing.  How is it possible for me to get an unsolicited text like this one&#8230;</p>
<p><a title="Fun Facts Alert by smstextnews, on Flickr" href="http://www.flickr.com/photos/smstextnews/3179478590/"><img src="http://farm4.static.flickr.com/3094/3179478590_f59e2d2501_o.jpg" alt="Fun Facts Alert" width="240" height="320" /></a></p>
<p>&#8230; INSTRUCTING ME to reply STOP if I&#8217;m not interested?</p>
<p>Where&#8217;s the register that allows me to unsubscribe from all unsolicited bollocks like this?  And I mean a register that works and is adhered to by anyone sending marketing messages?</p>
<p>Why isn&#8217;t there a differentiation made between folk who send you marketing texts and service text messages?</p>
<p>If I&#8217;m a hairdresser and I want to text you with an appointment update &#8212; that&#8217;s entirely non-premium, right?  So when I sign up with a mobile aggregator, I should choose the NON PREMIUM option.</p>
<p>If I want to make money from a premium marketing service, shouldn&#8217;t I have to sign-up for a different account &#8212; that, when I send messages out &#8212; runs them through a country-wide &#8216;unsubscribe and don&#8217;t market me&#8217; list of numbers before the promotional messages are even transmitted?</p>
<p>It&#8217;ll never happen.</p>
<p>So I&#8217;ll just keep getting woken up by stupid texts like that one.</p>
<p>And until the country moves away from the money making CASH COW that is the premium text messaging scam.</p>
<p>And by the way here&#8217;s the latest ineffectual news from PhonePayPlus:</p>
<blockquote><p>-          Prior permission: providers offering mobile subscription services charging over £4.50 in any given week or applying pay-per-page charges on the mobile internet must first apply for permission from PhonepayPlus;</p>
<p>-          Active confirmation: as part of the prior permission undertaking, any consumer joining a subscription service must first receive a free confirmation text message detailing the cost and conditions of the service. The consumer cannot be charged until they have confirmed their subscription by replying to that text.</p></blockquote>
<p>Will this change anything?  Yeah.  The &#8216;nice&#8217; providers will observe it. But everybody else?  Nah.</p>
<p>Watch as the naughty kids on on the grass don&#8217;t even bother looking this way.</p>
<p>Those new rules, by the way, are off the back of this:</p>
<blockquote><p>PhonepayPlus&#8217; review of the premium mobile sector was prompted by a worrying 108% increase in mobile-related complaints received from 2006/7 to 2007/8. This was accompanied by anecdotal evidence of consumers, including young people, being charged several thousand pounds in some cases as a result of bad practice by content and service providers.</p></blockquote>
<p>Next.</p>
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