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	<title>Mobile Industry Review &#187; mainstream media</title>
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		<title>3UK are on a mission. In other news, I almost beat the crap out of the mainstream media today.</title>
		<link>http://www.mobileindustryreview.com/2008/07/3uk_are_on_a_mission_in_other_news_i_almost_beat_the_crap_out_of_the_mainstream_media_today.html</link>
		<comments>http://www.mobileindustryreview.com/2008/07/3uk_are_on_a_mission_in_other_news_i_almost_beat_the_crap_out_of_the_mainstream_media_today.html#comments</comments>
		<pubDate>Mon, 21 Jul 2008 20:14:15 +0000</pubDate>
		<dc:creator>Ewan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[3UK]]></category>
		<category><![CDATA[Feature]]></category>
		<category><![CDATA[mainstream media]]></category>

		<guid isPermaLink="false">http://www.smstextnews.com/?p=7295</guid>
		<description><![CDATA[I appreciate it. I appreciate all the work that the marketing and public relations teams do for product launches and things like this. Today&#8217;s event with 3 was billed as a &#8216;Christmas in July&#8217; preview of the company&#8217;s &#8216;fall line&#8217; &#8212; their Christmas line up. It&#8217;s not just TV channels or fashion/retail chains that need [...]]]></description>
			<content:encoded><![CDATA[<p><a title="Uploaded - 21 Jul 2008-5 by smstextnews, on Flickr" href="http://www.flickr.com/photos/smstextnews/2689110056/"><img src="http://farm4.static.flickr.com/3044/2689110056_404203807b.jpg" alt="Uploaded - 21 Jul 2008-5" width="500" height="375" /></a></p>
<p>I appreciate it.</p>
<p>I appreciate all the work that the marketing and public relations teams do for product launches and things like this.</p>
<p>Today&#8217;s event with 3 was billed as a &#8216;Christmas in July&#8217; preview of the company&#8217;s &#8216;fall line&#8217; &#8212; their Christmas line up.  It&#8217;s not just TV channels or fashion/retail chains that need to prepare well in advance for the Christmas rush.  Your common-or-garden operator needs to be prepared for that time, especially from a pay as you go perspective.</p>
<p>The opportunity to take a peer into what 3 has got stuffed up its sleeves was one that I simply couldn&#8217;t ignore.  Other operators should take note.  Invite bloggers.</p>
<p>This, I think, is the first time that 3 have invites bloggers along to this kind of thing.  Sam, who oversees 3Mobilebuzz, the operator&#8217;s blogger-outreach programme, managed to secure a few invites.</p>
<p>The event, you see, was for the proper people.  The trade press.  The real journalists.</p>
<p>And what a bunch of total arses they are.  The trade press, I mean.</p>
<p>I couldn&#8217;t work in mobile public relations.  Geez, no.  I don&#8217;t think I could bear having to brief know-nothing tossers all day.</p>
<p>I flatter myself that I&#8217;m a decent chappy to invite along to a mobile event.  So is Rafe from <a href="http://www.allaboutsymbian.com">All About Symbian</a>.  Or Ricky from <a href="http://www.symbian-guru.com">Symbian Guru</a>.  Or Dan Carter of <a href="http://Worldofnokia.co.uk">Worldofnokia.co.uk</a>.  Or Stefan Constaintinescu from <a href="http://www.intomobile.com">Intomobile</a>.  We&#8217;re shit hot, frankly.</p>
<p>So are you, dear reader.  You&#8217;re reading SMS Text News because you exhibit a degree of interest in the mobile industry that&#8217;s greater than a passing grunt.</p>
<p>Actually let&#8217;s be clear.  I&#8217;m not flattering myself.  That&#8217;s the wrong phrase to use.  I&#8217;m not flattering you, either.  Nor am I flattering the chaps I&#8217;ve mentioned above.  We&#8217;re all good.  We&#8217;re all generally enthusiastic, right?  We&#8217;ve all got a thirst for knowledge about mobile related stuff.  I&#8217;m a big fan of mobile.  Yes I might have a go at Nokia now and again, but that&#8217;s only because I want them to be better.  Fundamentally I&#8217;m a huge fan.</p>
<p>So I&#8217;m a brilliant chappy to have at a mobile operator launch event.  But I tell you, I nearly beat the shit out of some of these mainstream media types dribbling around the event this morning.</p>
<p>Before I explain, let me just get the goodies out of the way for those waiting:</p>
<p>The Blackberry Bold launches in November.  You can get an E71 (White) on the 21st of July.  And you can have a Samsung Tocco or a Nokia N96 in September.  No word on the Sony Experia as yet.</p>
<p>Now that&#8217;s out the way, let me tell you about this event.</p>
<p>3 did an excellent job.  The theme, of course, was Christmas in July.  So they&#8217;d recreated a &#8216;park&#8217; complete with deckchairs, benches, plants, trees and astroturf grass in the showcase area of National Magazines&#8217; office in Carnaby Street.  The Christmas bit, as far as I was concerned, were the devices.  On each bench and table there were a selection of different devices, grouped into sections.  My eyes widened as I saw one hamper with what looked like a Windows Mobile Motorola next to an E71.</p>
<p>I said hi to Sam and to the 3 PR team.  I met their Director of Handsets &#8212; a new chap who&#8217;s got his brain turned all the way up to 11.  That&#8217;s the kind of guy you need running your handset strategy.  This was, effectively, his baby, this event.</p>
<p>They&#8217;re committed PR folk.  They love their products.  They were all sporting wicked 3UK handsets as personal devices too.  That&#8217;s a key test when you look at marketing folk.  (If they don&#8217;t eat their own dog food, there&#8217;s usually an issue.)</p>
<p>Sarah guided me around the various stalls and sections laid out.  Each had a different theme.  For example, over at the picnic table were some laptops with dongles.  On a bench in the corner were some high-end handsets (my eyes widened at the N96, the Sony Xperia and the Samsung Tocco).  In a picnic basket was this Windows Mobile looking handset and the E71.  We headed there first.</p>
<p>Sarah began her pitch, taking me through the background to 3&#8242;s strategy of offering all customers (PAYG or contract) mobile email, irrespective of their device.  I&#8217;ll need to look closer at the system.  It looks really, really smart and it&#8217;ll work with almost any device.  &#8220;For example, with the Blackberry,&#8221; she continued.</p>
<p>The what?</p>
<p>I looked again. Shit!  It&#8217;s the Blackberry Bold.  On 3?   On THREE?</p>
<p>We didn&#8217;t guess that.  Not at all.</p>
<p>And so the briefing continued.  I managed to get their permission to do some QIK videos and take some photographs of all the publicly available devices.  Some of them weren&#8217;t for public consumption alas but I certainly respected their preferences.</p>
<p>Sarah took me around each section and talked in-depth about the range of back-end services and strategies that 3 is working with to support the various devices and services coming out soon.</p>
<p>A brilliant job.</p>
<p>&#8220;Listen, I need to get this out to the readers,&#8221; I said, taking out the Apple Air and plugging in the 3UK broadband stick.</p>
<p>&#8220;Ok, I&#8217;ll leave you to it,&#8221; Sarah said and quietly let me get on with my live blogging.</p>
<p>And that&#8217;s when the trouble began for me.</p>
<p>I was exposed to the shite.  In the form of know-nothing, couldn&#8217;t-give-a-toss arses.  Yes, mainstream media journalists.</p>
<p>I don&#8217;t mind the technology journalists who know their thing.  Or who&#8217;re keen to learn.</p>
<p>But get this.</p>
<p>A chap from one publication arrived.  He smiled and headed straight for the food table.  Maybe he was hungry, I thought.</p>
<p>And he stood, next to the food table as one of the 3 PRs approached and began <em>trying</em> to brief him.</p>
<p>He asks some lame, stupid question and the PR lady does her best to smile appreciatively.  First she decides to check if, as she suspects, he&#8217;s a Class A idiot with no clue about mobile.</p>
<p>&#8220;So, do you have a contract phone?&#8221; she says, just checking.<br />
&#8220;Pay as you go,&#8221; he replies.<br />
&#8220;Oh,&#8221; says the PR lady.</p>
<p>I would go into more detail about the inane conversation but I would incriminate the chap.  I won&#8217;t name names. Or report the name of the publication.  I&#8217;m astonished that they sent this chap to cover a mobile event.  It&#8217;s absolutely appalling.  He knew nothing.  He was using a throwaway piece of shit Nokia.</p>
<p>He wouldn&#8217;t know multimedia messaging if the slapped him around with a wet kipper.</p>
<p>He took a look at the arrayed devices.  I think I spotted a cornflake stuck on his knitted jumper.</p>
<p>He saw nothing whatsoever that interested him and did his best fake smile when the PR girl asked him if he&#8217;d ever used a mobile broadband dongle.  It was clear he didn&#8217;t give a flying FOK about mobile broadband.  Or know what it involved.</p>
<p>My gosh.</p>
<p>This is it. This is mainstream media.  This guy is going to have to write a piece at some point about 3 and their new services.  The PR girl tried again, asking him if he&#8217;d ever used an N95 &#8211; a clever move, I reckoned &#8212; as she could segway on to the new N96 in the corner.  No.  Blank looked ensued from this journalist.</p>
<p>He didn&#8217;t even try to take a sodding interest.</p>
<p>We move on.</p>
<p>Two girls arrive.  My god.  Airhead extreme.  Caked in foundation and obviously from a women&#8217;s magazine of some sort.</p>
<p>Again, I won&#8217;t identify them.  They were in and out of the launch faster than I&#8217;d written the little &#8216;live blog&#8217; piece.</p>
<p>One of the other PR girls wandered over and welcomed them.  Fake smiles from the magazine girls.</p>
<p>&#8216;I&#8217;ve had enough of this,&#8217; I thought.</p>
<p>I engaged them in conversation.</p>
<p>&#8220;Which ones are you going to feature?&#8221; I asked, motioning to the new Skypephones.</p>
<p>Blank look.</p>
<p>&#8220;Er,&#8221; said one of them, &#8220;Er, we don&#8217;t know&#8230; it&#8230;er&#8230;&#8221;</p>
<p>She looked to her friend for help.</p>
<p>&#8220;It, er, depends.&#8221;</p>
<p>&#8220;On what?&#8221; I asked.</p>
<p>I dropped it there.  3&#8242;s PR did their best to take these two women around the stalls and try and interest them.</p>
<p>My gosh.</p>
<p>This. Is. It.</p>
<p>Absolutely shocking.</p>
<p>I guarantee you that this girly magazine in question has readers who are ultra keen to know about 3&#8242;s products.  It&#8217;s not all about makeup and blowjobs.  For today&#8217;s young ladies, technology in the form of a hot mobile phone is particularly important.</p>
<p>Yet I just know that this magazine will do a half page bullshit piece of rubbish featuring 50 words on the Skypephone or the new N96.  And that&#8217;ll be it.</p>
<p>And what a wholly depressing notion this is.</p>
<p>I sat and I watched the (apparent) cream of mainstream media descend on 3&#8242;s event and piss right off with their little goody bag.</p>
<p>It really is nothing short of massively annoying.  Especially when the PR team have put so much work into the event.</p>
<p>I almost took some of these arses to task.</p>
<p>They were invited for a reason.  Their audience deserves to know what 3, Vodafone, o2 &#8212; everyone &#8212; is up to.  Their readers are trusting them to deliver.</p>
<p>And they&#8217;re not.</p>
<p>Which is why more and more people turn to specialist sites such as this one and the sites I mentioned above.</p>
<p>And ultimately, that&#8217;s only good news.</p>
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