Hot news in from an o2 subscriber and regular SMS Text News reader who has been royally screwed by Messrs O and 2. Do you remember a few months back when o2 was being nailed in the press for having an absolutely abysmal data policy? Well, a chap contacted me to say he’d got super [...]

I was in London earlier meeting a business colleague, who’s just arrived in the country for a couple of weeks. Rather than pay his horrendously expensive roaming charges, he got hold of an O2 prepay SIM and a top-up card. So far so good. I spoke to him last night and explained how to top-up, [...]

I had a phone call just now from a rather annoyed potential o2 customer. He’s been waiting a rather long time to get hold of a new 8800 Blackberry on o2. After calling repeatedly only to be told, ‘er, another three days, sorry sir,’ he phoned through to their business store this afternoon and managed [...]

That’s what I thought when I bumped into a chap from o2 at the networking evening. Perfectly nice chap. Although I nearly chucked up the glass of water I’d just been drinking when he said he was ‘Data Manager’ for o2 Business. All of a sudden I had to tell myself… BE POLITE, DON’T MENTION [...]