If you’ve got a few minutes, go and have a read of this post from Peter Svensson of the Associated Press on Yahoo.com. It highlights the consumer shock and outrage at having their operators completely change the game on them. We’ve heard this all before, of course. The consumer buys an “unlimited” data plan only [...]
Tag Archives | Operators
Should the UK move to make handsets unlocked — like Chile has done?
The one key benefit of handset subsidies is that it does make the decision a lot easier or cheaper than it would otherwise ordinarily be. I’m certain that — from one point of view — handset subsidy has been highly beneficial to the evolution of the wireless industry in the UK. However — and it’s [...]
Great feedback on Orange’s Pocket Landline service
A little while ago I picked up some news from Orange about their new Pocket Landline service. It enables anyone to add a landline number to their account that will then redirect (at no additional charge) to your phone number. Great if you want to look local but you don’t want the hassle of managing [...]
Industry working group formed to explore improving in-venue WiFi
A quick note for any WiFi equipment and service vendors and mobile operators concerned with the on-going development of in-venue WiFi. It’s a continual bugbear for everyone concerned. The users at big events want to be connected. Venues want to sell connectivity. Events organisers want to participate. Vendors want their kit to be used. Operators [...]
Fundamentally depressed: It’s almost 2012 and data roaming costs still suck
Strolling through the streets of New York this evening on the way back to the hotel from a meeting I took a look at my BlackBerry and saw the familiar wind-up text from Vodafone. The message reads: Just to let you know, you’ve used over 3MB of data which has cost you £3 per MB [...]
Canadian operator Rogers files to become a bank
This is one of the highest profile examples of an operator filing to become a bank. Most of the time when I speak to senior executives about their plans in this area, they reply that, ‘all that filing-to-be-a-bank stuff is complicated’, and the conversation ends. It’s nice to see an operator doing something a little [...]
Just how important is carrier subsidy in the marketplace? Huge.
Carrier subsidy is one of those areas of the marketplace that is traditionally overlooked — completely — by many commentators, especially those with a rather large partisan axe to grind (e.g. iOS fanboys vs Android fanboys). During discussions about Nokia’s future, many a time I’ve indicated that executives privately point out they are hearing good [...]
Fraud in the mobile industry: A growing issue for the marketplace
Fraud has been on my periphery for a while. It’s one of those areas of the industry (a little bit like voicemail) that doesn’t generally get a lot of attention but is actually rather important. I asked the team at WeDo to answer my questions to give us an overview of the fraud issue — [...]
Operator Innovation: Access any airport lounge with T-Mobile GlobalPlus+
It’s time for the sixth post in our Operator Innovation series. Last week I looked at the issue of SMS and how operators still have time to leverage one of their strongest assets — messaging and the phone number identity that underpins it. This week I’m looking at added value — or semi-intangibles. I’ve often [...]
3′s outbound sales people can only add new lines? Crazy!
I just had a phone call from 3 again. Do you remember last time, they phoned to offer me a special deal. The deal was something like X minutes, X texts, for £15 a month. I remember last time telling them, “No thanks, but I’d very much like to buy an iPad from you,” (and [...]
- The merry-go-round continues: We’ll all buy buying an iPad 3, right?
- Am I the only person in the UK that would pay a concierge fee to an operator?
- Watch how this one plays out: o2 sending mobile numbers to every website you visit
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T-Mobile’s Full Monty price plan: Unlimited everything — it’s brilliant and it’s the way ahead
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Trying DaaS on my iPad — it really does rock
- Nokia’s six-screen “Agora” Social Visualizer launches internally
- MWC: I just can’t wait for App Planet!
- Baby Number Two is due any moment — So I’m not going to MWC!
- Operators: “Please stop using our network!” (“And, er, thanks for your money!”)
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Would you like to spend $1,100 on a Cisco Cius or $399 on an iPad?
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