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	<title>Mobile Industry Review &#187; Orange.co.uk</title>
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	<link>http://www.mobileindustryreview.com</link>
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		<title>The problem with the Orange.co.uk website</title>
		<link>http://www.mobileindustryreview.com/2008/09/the_problem_with_the_orangecouk_website.html</link>
		<comments>http://www.mobileindustryreview.com/2008/09/the_problem_with_the_orangecouk_website.html#comments</comments>
		<pubDate>Tue, 16 Sep 2008 10:39:10 +0000</pubDate>
		<dc:creator>Ewan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Orange]]></category>
		<category><![CDATA[Orange.co.uk]]></category>
		<category><![CDATA[problem]]></category>
		<category><![CDATA[Website]]></category>

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		<description><![CDATA[Orange UK was once the mobile operator equivalent of that omni-cool, good looking girl at the back of the class. They&#8217;ve since lost their way a little bit. Here&#8217;s a good indication why. I&#8217;ve just got confirmation through about their new range of laptops. Yes, every UK operator is jumping on the we-do-laptops-too bandwaggon and [...]]]></description>
			<content:encoded><![CDATA[<p>Orange UK was once the mobile operator equivalent of that omni-cool, good looking girl at the back of the class.  They&#8217;ve since lost their way a little bit.</p>
<p>Here&#8217;s a good indication why.  I&#8217;ve just got confirmation through about their new range of laptops.</p>
<p>Yes, every UK operator is jumping on the we-do-laptops-too bandwaggon and Orange are one of those lagging behind.  They&#8217;ve finally vomitted out a range &#8212; good news.  I have the details.  I was just hunting for some pictures.</p>
<p>I hit the orange.co.uk site &#8230; and&#8230;</p>
<p><img src="http://www.mobileindustryreview.com/media/screenshots/476ca56e36dd3377719e3666d493c875.png" alt="" width="500" /></p>
<p>Can you see any laptops for sale?</p>
<p>Can you see any pictures of phones, for that matter?</p>
<p>This is the *frontpage* of Orange.co.uk.</p>
<p>Surely they&#8217;d have at least ONE picture of a Nokia or something?  To draw you in, get you to click?</p>
<p>Let&#8217;s assume, for a moment, I&#8217;m on the hunt for one of these new laptops I&#8217;ve heard about.</p>
<p>Where do I click?</p>
<p>On the left, I&#8217;ve got the little menu:</p>
<p><img src="http://www.mobileindustryreview.com/media/screenshots/b1996154be15448f9df67dfc550cd804.png" alt="" /></p>
<p>No mention of laptops.</p>
<p>Ok, so let&#8217;s scan right&#8230;</p>
<p><img src="http://www.mobileindustryreview.com/media/screenshots/b1996154be15448f9df67dfc550cd804.png" alt="" /></p>
<p>No mention of laptops again.</p>
<p>Ok.  Now it&#8217;s time for pot luck.</p>
<p>I&#8217;ll..er&#8230;</p>
<p>I&#8217;ll just click, shall I?</p>
<p>Let&#8217;s go for &#8216;pay monthly&#8217;.</p>
<p>I actually second guessed myself.  I actually thought, &#8216;shit maybe the laptops don&#8217;t come out today&#8217; and I went back to look at the press release text:</p>
<blockquote><p>Orange today launches its new mobile broadband and laptop offer targeted specifically at the business market. Small and medium business customers can now sign up to a new Orange Business Everywhere mobile broadband package and come away with a laptop as well.</p></blockquote>
<p>Ok.</p>
<p>No mention of laptops.  Let&#8217;s look down the expanded shop menu:</p>
<p><img src="http://www.mobileindustryreview.com/media/screenshots/a84fda39b302e3ef6521435e07beea91.png" alt="" /></p>
<p>Nope.</p>
<p>Maybe I should click in the &#8216;business shop&#8217;?</p>
<p>Oooh!</p>
<p>Oh look!</p>
<p>Result!</p>
<p><img src="http://www.mobileindustryreview.com/media/screenshots/9b7ca69a711fe1b604c3f3b508424a84.png" alt="" /></p>
<p>Now we&#8217;re talking.</p>
<p>I clicked on that banner.</p>
<p>Woosh.</p>
<p>Here we go:</p>
<p><img src="http://www.mobileindustryreview.com/media/screenshots/7c296ba256fe6ce72e6f5c4e270a9eed.png" alt="" width="500" /></p>
<p>No prices.</p>
<p>No indications.</p>
<p>Nothing to draw the eye to purchase yet.</p>
<p>Except the OUT OF STOCK label at the bottom is rather off-putting.</p>
<p>Ah dear.</p>
<p>Since the Orange website does such a shit job of it, I&#8217;ll post the details from the release shortly.</p>
<p>And if you want the direct link to look at the laptop page, it&#8217;s <a href="http://shop.orange.co.uk/shop/show/offer/business-mobile-broadband-with-laptop">here</a>.</p>
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