The team at Vodafone UK are seriously annoyed. Enough to use some rather emotive language when describing the behaviour of the industry’s regulator, Ofcom. What’s Ofcom done wrong this time? They’ve allowed Everything Everywhere (i.e. T-Mobile and Orange) to use their existing 1800 MHz spectrum for 4G services. The short story being that, theoretically, Everything [...]
Here’s an opinion piece on the frustration of data plans. Readers Patrick and Neil were discussing the issue on Twitter last week and asked if they could put their thoughts down in a post here on MIR. I readily agreed. If you’ve got an opinion you’d like aired, drop me a note — ewan@mobileindustryreview.com. Right [...]
Karen over at the Vodafone Social blog has published a rather interesting background to the company including some stimulating facts about when the first mobile phone call was made… and who precisely was responsible for fanning the flame of text messaging in the United Kingdom. Worth a read if you’ve a few minutes!
Congratulations are due to the team at Vodafone UK. They’ve been working hard at getting their subscriber-led data cost management systems operational. There is nothing worse than bill-shock for a mobile operator. In the past, mobile operators have had to spend millions on customer service agents to placate seriously annoyed subscribers phoning up about ridiculous [...]
I went into the Vodafone store this evening in Bracknell to get a new microsim for one of my numbers. As the lady was processing the sim update she asked I would like a free iPad. “I notice you have one on your account already,” she prompted, “Is that an iPad 2?” “Yes,” I confirmed. [...]
I am a Vodafone customer. Three SIMs: one mobile phone, and two iPads. The latter (apparently) come with BT Openzone access as standard (look, it says it on the website). They’re all registered to the same account and therefore, when I’m in a 2G area or, better yet, out and about with my laptop, and [...]
Vodafone has bitten the bullet. And it’s brilliant news for the consumer. From today (as Dan from CoolSmartPhone reports), you now only need to pay £3 per day and everything will be priced at your standard UK price plan rate. As Dan points out: So say for example you are in sunny Spain for 5 days [...]
I arrived into Miami this afternoon and got this message from my operator of choice, Vodafone: Welcome to The USA. Calls cost 135ppm to make & 100ppm to receive. SMS 35p + your home rate & pic msg 37p. For your £5 per day you have 25MB of data, then it’s £3 per 1MB. Click [...]
Who says that mobile operators can’t innovate their way out of a paper bag? Me! I’ll tell you why. That’s me at BlackBerry World in Orlando once again. I think it’s my third year of visiting. And every year, I’ve experienced the same disbelief. Why has nothing changed? Why is roaming so stupidly expensive when [...]
This is the on-going problem with the mobile industry — and more specifically, subsidies. Last year Vodafone sold me an iPad 2 for £26 per month on a 24-month contract. This was on July 27th, 2011. So by my rough reckoning, I won’t be free to ‘upgrade’ that until July 27th, 2013. Or somewhere thereabouts. [...]
Goodness me I’m shocked by what I’m about to narrate to you: It’s a tale of woe, desperation and sleight of hand and it involves: a) A relative of mine b) One of those ‘independent phone specialist’ agencies who cold call you regularly c) And the great company of Vodafone I should point out now [...]
The other day I briefly wrote about Vodafone’s new Data Test Drive service. I’d seen a sign outside the Vodafone shop in Richmond and liked what I saw. I like the innovation. Someone at Vodafone has clearly been drinking some Mountain Dew. Here’s how it works. You sign-up for a new smartphone contract at Vodafone. [...]
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