Tag Archives | Vodafone

Being ripped off by one of Vodafone’s sales agencies: An outrageous example

Goodness me I’m shocked by what I’m about to narrate to you: It’s a tale of woe, desperation and sleight of hand and it involves: a) A relative of mine b) One of those ‘independent phone specialist’ agencies who cold call you regularly c) And the great company of Vodafone I should point out now [...]

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Buying a Lumia 800? Get it on Vodafone and take their Data Test Drive

The other day I briefly wrote about Vodafone’s new Data Test Drive service. I’d seen a sign outside the Vodafone shop in Richmond and liked what I saw. I like the innovation. Someone at Vodafone has clearly been drinking some Mountain Dew. Here’s how it works. You sign-up for a new smartphone contract at Vodafone. [...]

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For just a moment, I wondered if Vodafone had done something exciting

I picked up Nirave’s post earlier about Vodafone introducing changes to it’s monthly price plans. “Goodness me,” I thought, “Perhaps this is it?” With baited breath, I waited as the Vodafone page loaded. Ah. Turns out that from the 11th of October, Vodafone will be increasing the costs of out-of-bundle services for all their contract [...]

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My live test of the Vodafone store in Bracknell

My wife’s iPhone 4 is borked. It fell off a sofa on to a wooden floor. This caused a huge crack in the screen. I therefore needed to get it fixed. My wife popped into a Vodafone store recently and they explained it would cost at least £150 to replace the screen. Fair enough. My [...]

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HTC EVO 3D: Not Vodafone UK, but possibly other territories

Now then, I’ve had quite a few emails from readers hunting for the rather gorgeous HTC Evo 3D phone on Vodafone UK. The operator *was* going to range it, however plans have changed. You won’t get it in the UK via Vodafone. However the company’s representatives point out that if you’re abroad, living somewhere with [...]

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Is your Vodafone Glasgow 3G data not working either?

The capacity crunch is well and truly biting for Vodafone in Glasgow it seems. Reader Squawkbox tweeted today asking if I knew anyone on the network side at Vodafone to help out. I have been thinking carefully — alas, I’m not sure I do. I wonder. If you’re reading, and you manage Vodafone’s data network [...]

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Vodafone UK: A fascinating example of a super sales approach

For a few days I’ve seen the phone number 0808-something call my main handset. I haven’t been able to answer. I thought it might be someone from a utility company. British Gas, maybe? Or perhaps an insurance company. This afternoon I had a spare few minutes when the phone rang again from that number. I [...]

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You know, I do go on about Vodafone, but..

I was just having a look through the Vodafone eForum. It’s a tremendous resource for customers and, I think it’s fair to say, one of Vodafone’s best additions to their customer service offering, ever. The eForum is a pretty harrowing read if you’re someone like me. I’m fixated by what operators should be doing. I’m [...]

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Operators, it’s time for 24/7 Twitter service please

I took the above Instagr.am photo the other day when I was in Baltimore waiting to hop on a plane back to London. I obviously arsed around selecting all manner of different silly filters before deciding the one above was most appropriate. Why, I don’t know. That’s instagr.am for you. I snapped the photo as [...]

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Mistake: I bought some dire £12 Vodafone headphones yesterday

Yesterday morning as I was packing my bag for the weekly trip to Paris, I had a feeling I was forgetting something. I checked the passport, the power cables, the charging leads and so on. All was good. I left the house. It was only when I got on the tube toward the Eurostar terminal [...]

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This post brought to you via Vodafone data

Thank you Vodafone. Thank you for the £2/day-for-25mb deal. It’s good enough to make posts like this possible. The photo I’ve attached here (snapped on-the-go from the taxi window) is 1.6mb. Sending this to the web would normally cost me £2-3 once you take into account the surrounding data overhead. Thanks to Vodafone’s opt-in European [...]

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Lee Epting, Vodafone Group Content Services Director

Lee Epting, Vodafone Group Content Services Director

It was a big evening for Vodafone’s Lee Epting at MEF Connects at MWC party in Barcelona recently: She was voted on to the foundation’s European board and then appointed as Chair! Congratulations Lee. So obviously, I had to ask Lee about that honour — plus I took the opportunity to ask her to outline [...]

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