Keeping in tune with the fast-paced life of Mumbai, the dabbawalas are now just a click away as they can be reached through their website and a simple SMS service.
Very smart indeed. If you’re not quite up on your Dabbawala knowledge, here’s an overview from Wikipedia:
More than 175,000-200,000 lunches get moved every day by an estimated 4,500-5,000 dabbawalas, all with an extremely small nominal fee and with utmost punctuality. According to a recent survey, there is only one mistake in every 6,000,000 deliveries. The American business magazine Forbes gave a Six Sigma performance rating for the precision of dabbawalas.
So you can order online at www.mydabbawala.com or now by text!