When’s the E61i coming out, Mr Three?

A colleague of mine was entertaining me me with his experience in a Three store recently.

“When is the Nokia E61i coming out?” he asked
“The whaaa?” responded the Three customer representative
“The, er, the next version of the E61?” he prompted

Glased look, then look of momentary recognition

“Dunno, never heard of it…”

It’s not what you want to hear, is it? My colleague reckoned that this lack of knowledge and awareness didn’t quite add up with Three’s apparently ultra hip, X-Series style image. While I agree, a little bit, I also think that we’re all far too geeky to be bothering shop assistants with this kind of information.

I don’t know. Either every assistant should be given a series of launch dates for every major handset so they can answer these sort of questions reliably……. or the operator themselves should post up properly maintained ‘coming soon’ sections WITH dates or rough dates, to prevent us geeks from exposing our ultra geekness to unsuspecting sales people.

By Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

2 replies on “When’s the E61i coming out, Mr Three?”

Do you think we could lobby for an international law that there should be at least one phone geek in every shop? You know, a go-to person if someone wants to know technical stuff, like the processor specs of a Dopod D810 (400mHz, Samsung) or how to access the service menu of a Sony Ericsson (> *

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