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Feeling seedy in the T-Mobile store

After my post the other day about, amongst other things, T-Mobile restricting my web access via web’n’walk, I finally snapped. I did something about it.

 Logging on to the T-Mobile mobile homepage last night, I noticed they’d added Facebook on the front page. Wicked. Perhaps they’ve added it to the whitelisted sites and I could access it?

Alas no, it was still locked this morning. So off to the T-Mobile store I went, ID and handset in hand.

“Hello, can I unlock my handset please?”

“Certainly sir, you want to access adult sites?”

“No, just Myspace, Facebook, and MSN. I don’t want dodgy stuff”

At this point the rather charming sales assistant gives me a dirty look. I then go into the total denial that I’m accessing p*rn on my mobile mode, trying to persuade her it’s for proper things. Uhuh. Right. She’s looking at me like I’m a fully paid up member of the dirty raincoat brigade, and my newspaper of choice is the Daily Smut.

Anyway couple of minutes later, and an hour of waiting for it to update, I can now access a service that T-Mobile are advertising on their homepage. Fantastic. But what a palava.. She even gave me a lecture in the shop, reminding me if I lend my handset to anyone under 18 I’d have to call up and put the lock back on. Yes of course, Facebook and Myspace are a hot bed of sordidness and nudity. Then again, maybe I’ve lead a sheltered life 😉

2 COMMENTS

  1. I had the similar problems with T-Mobile. And they really need to sort it out. In my case everything worked when I got the new contract. Then my old number was transferred across from Vodafone and suddenly I was under 18 and being blocked. Now just suppose I was in front of a potential investor making a pitch. Because it had been working previously I may not have thought to check.

  2. Hi, came across this while searching to see if the blocking of facebook was a new thing, as I started getting the content-block messages on Friday 21st September, after being a t-mobile customer for over 1.5 months. One day it worked, then it didn’t.

    I don’t want to have to supply a credit card number (why does charging money to it and refunding it prove anything anyway?) or beg in a shop to have my adult content filter removed. I’m not after adult content, I’m after a social networking site.

    We shouldn’t give in and do as t-mobile want. What needs to happen is that they contact the provider of their content filter and get such sites reclassified.

    But totally aside from this – I’m a contract customer, they’ve credit checked me, they know I have a mortgage, they know where I live, how old I am, who I live with. Why the hell don’t they know I’m over 18 to start with? Data protection my ass. This just proves that they do not know how to manage their data. Either that or they seriously enjoy annoying their customer base. Judging by some of your other posts, possibly the latter.

    Gah. Why did I let myself be seduced into leaving my ex-provider? The lure of web’n’walk was too powerful to resist. Now they cripple it.

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