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Calling Vodafone in a moment about my bill

I’m about to call Vodafone. I’ve got a bit of space in my day dedicated to calling up to see what they say about whacking me for 220 quid’s worth of data. Dear me.

Here’s what I think will happen:

– I get connected to a nice person at customer services
– They look at my account and tell me I used ‘XX’ megs of data.
– I explain I understand this but I can’t tolerate being billed this much for it, not when there are other operators with (arguably better) data services that are priced a lot more sensibly.
– I think at this point, the customer services person will have to do a virtual shrug. I doubt there will be much more they can do.
– If that’s the case, that’s me. I’ll swap right-away to another operator. I don’t think there’s much point in phoning the Vodafone PR team. It’s a company-wide issue, right? There’s hardly much they’ll be able to do for me. I cannot be arsed to wait for them to introduce a higher level data bundle. Not at 220 pounds a month EXTRA.

Pah. Let’s call’em then…

6 COMMENTS

  1. and so we wait eagerly to discover the outcome….

    i've never been charged more than 7.50 on t-mobile, or 3.00 on three, and i am a true data slut when it comes to using those Mb over the air…

  2. and so we wait eagerly to discover the outcome….

    i've never been charged more than 7.50 on t-mobile, or 3.00 on three, and i am a true data slut when it comes to using those Mb over the air…

  3. and so we wait eagerly to discover the outcome….

    i've never been charged more than 7.50 on t-mobile, or 3.00 on three, and i am a true data slut when it comes to using those Mb over the air…

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