We’ve just added Amy Cope of the Vodafone eForum Team (previously the Forum Intervention Team).
Here’s an excerpt:
I work within the Customer Services organisation and initially lead a team of people who were scouring the internet looking for Vodafone customers who were choosing to use forums, review sites and blogs as a way of seeking help.
You can read Amy’s full profile here.
Great to put a face to the name… Kudos to VF (and to Amy, obviously).
🙂
It wasn't Amy, but the eForum jumped into action to respond to my recent post:
http://smsisthenewblack.co.uk/2008/12/31/vodafo…
It wasn't Amy, but the eForum jumped into action to respond to my recent post:
http://smsisthenewblack.co.uk/2008/12/31/vodafo…
It wasn't Amy, but the eForum jumped into action to respond to my recent post:
http://smsisthenewblack.co.uk/2008/12/31/vodafo…