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Published by Ewan on Tuesday 16th January 2007, 17:41 | Related | Filed Under

I got another email from a mega-annoyed Phones4U customer today asking if I could supply the Phones4U Chief Executive’s contact details.

For anyone else searching for a proper way to complain, rather than being passed from person to person to person, here is one route:

Tim Whiting - 07948 123… hehehe ok I am only kidding. I’ve no idea of his mobile.

Right… here are the details you need, with a bit of emotion thrown in.

Mr / Mrs Anyone That Will Listen
Why Can’t I Get A Simple Answer Department
Phones4U
The Caudwell Group
Minton Hollins Building
Shelton Old Road
Stoke-on-Trent
Staffordshire
ST4 7RY

Tel: 01782 600 600
Fax: 01782 600 609

Tim Whiting isn’t dusting off his CV just yet — or so goes the pull-quote from this piece of text about him that I found on the Caudwell PR site — also featuring his picture.

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Viewing 1 Comment

    • ^
    • v
    Its Tim Whiting, CEO, Phones 4U. No email address that i can find on the internet - no surprise there, none of them do if they have any sense.

    However, i did just have a look on www.complaintcommunity.com and they do seem to have phones 4 u as a listed complaint organisation
    - means they have got the contact details for phones 4 u.

    The site lets you post your complaint and then submits it to the company behind the scenes - then (the good bit) the company can manage your complaint with you online using the system. Its a new site but its pretty cool! It also seems a professional site, not the usual ranting site.

    I have used it already and it seemed to be pretty good (I am part of a groupcomplaint with the NIA exhibition centre - pretty cool, you can join with others with the same complaint).

    If i find any more info on the email address, i will let you know.
 

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