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My E90 dictionary has gone too

What the hell is it with Nokia and their piece of crap Software Updater.

I was just writing a text message and wanted to put my name at the end.  Turns out Ewan doesn’t exist in the dictionary.  I had to add it.

“WHAT’S WRONG WITH MY PHONE?” I’m thinking to myself.  Oh yes, then I remember.  It’s a sodding Nokia and I made the mistake of assuming — (Make’s an ass out of ‘u’ and me, right?) that ‘backup’ includes stuff like your dictionary and whatnot. Clearly not.

Stupid, stupid, arse, arse, stupid.

The Nokia Backup function should be renamed as ‘generally, backs up most stuff, complete with random annoying exceptions and stupid things you expect a multi billion dollar company to have though of’.

By Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

7 replies on “My E90 dictionary has gone too”

Ewan, I think it’s this kind of experience that shows just how Apple have completely blindsided Nokia and the other incumbents.

Right from the off, the iPhone is tied to your PC. Apple wants to send you a new firmware update, they just send it. It’ll automatically update the whole population, and I mean everyone not just the geeks who sit their waiting for the new updates. If they want to add an app, fix a bug or change their SDK strategy they just issue another update.

Symbian can bang on about 77.3M phones shipping with Symbian (http://www.symbian.com/news/pr/2008/pr20089781.html) but it doesn’t mean anyone is actually using it properly. They’ve also got no relationship with the handsets. Once they’re out the door that’s it, slowly becoming outmoded, or quickly becoming bricked depending on how successful the few people who attempt an update are.

I personally think Nokia need to up their game big-style or they’re going to see their market shared eroded by companies who understand how to maintain a relationship with the device. Yes the iPhone is high-end at the moment but so was the iPod when it came out. It wouldn’t cost that much to put a mobile chip in a Nano.

Adam’s last blog post..Are Symbian and J2ME dead?

While not trying to blindly defend anyone, I’d like to ask the question, Ewan, what other smartphone DOES what you’re expecting? Can you ‘restore’ a Windows Mobile device fully in this way? What about Blackberry? iPhone even (something like this dictionary is surely broken with each new firmware)?

Point being, is this something that ONE company sucks at, or does the industry as a whole suck at it?

Ricky’s last blog post..Mippin Offers News, Video On The Go

Fair point Ricky, I think the industry sucks at it — entirely. My every interaction with Apple appears to be smooth — no matter how many times I’ve bricked mine, a reinstall from the backup brings it all back, everything — or at least, it appears that way.

The Blackberry backup works perfectly through firmware upgrades. Restored all my emails, settings, programs, games INCLUDING HIGH SCORES!

Of course, the BB is firmly aimed at a market which doesn’t tolerate downtime.

I have to agree with Ewan’s assessment of Nokia. The N95-8GB is their flagship phone and yet their brand new NSU and backup/restore seems to break more than it fixes.

“Nokia Backup function should be renamed as ‘generally, backs up most stuff, complete with random annoying exceptions and stupid things you expect a multi billion dollar company to have though of’.”

😎

It was originally going to be called that, but they couldn’t fit it in the PC Suite dialog. So they just went with ‘Backup’.

Steve Litchfield’s last blog post..Vinyl better than CD? Absolute tripe!

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