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Dunstone Checks In — with an iPhone purchasing solution?

Literally minutes after my last post was published I recieved a call from Carphone Warehouse.

Remember I said that Imran, the store manager, said he would escalate the issue? Well this is the exact quote from the call… after TWO days of contemplating a fix to the problem, THIS is the best solution they can offer:

“Just like to tell you uhhh, is it possible for you to order a new bank card from your bank?”

Yes, that’s right Carphone, suggest something for ME to do to fix YOUR problem again!

My response to the chap contained far less expletives than anyone who knows me would have expected.

5 replies on “Dunstone Checks In — with an iPhone purchasing solution?”

Typical Carphone Warehouse.
I went in once enquiring about getting my Sony Ericsson W810i debranded from all of that terrible Orange software. The young man in there hadn't a clue what I was on about, and then asked me if I wanted to invest in another phone instead, even though I told him I had only just got the phone!

You've got to love their stupidity though!

Samantha.

Typical Carphone Warehouse.
I went in once enquiring about getting my Sony Ericsson W810i debranded from all of that terrible Orange software. The young man in there hadn't a clue what I was on about, and then asked me if I wanted to invest in another phone instead, even though I told him I had only just got the phone!

You've got to love their stupidity though!

Samantha.

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